Comparison

myGov vs The Switch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myGov

Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.

Highlights
  • Secure mobile sign-in
  • Manage inbox messages
  • Quick service access
  • Digital wallet for cards and certificates
  • Easy government interaction
Features
Read full description

Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au

About

The Switch

This app connects young renters with affordable, flexible, and private living spaces. It allows users to manage rent payments, access important documents, submit maintenance requests, and book common spaces for various activities.

Highlights
  • Rent payment access
  • Document management
  • Maintenance requests
  • Common space booking
  • Community features
Features
Read full description

Make yourself at home amongst like-minded young renters, and enjoy the pleasures of affordability, flexibility, privacy and community all in one. With our app you can - Access your rent payment details - Easily access all your important rent documents - Submit maintenance requests - Book a meeting room or other available common spaces for your projects, meetings or podcast sessions

Screenshots

myGov4 screens
The Switch4 screens

Verdict

The call

The clearest difference is rating: The Switch at 5.0 against myGov's 2.5. The Switch also leads on iOS requirement (13.4 vs 16.6). myGov's advantage is monetization model (free vs ad-supported) and ratings volume (19 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

The Switch holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: myGov has 19 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 24, 2026 and July 22, 2026 respectively.

Scorecard4 real differences · 6 level
myGov versus The Switch: the parameters behind the verdict, then further details
ParametermyGovThe Switch
PriceFreeFree
Rating2.5 (19 ratings)5.0 (3 ratings) — better
Positive reviews6.3% of reviews—
Number of ratings19 — better3
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.613.4 — better
Further details — not scored
Size17 MB93 MB
Age rating4+4+
DeveloperServices AustraliaCOR Partners Pty Ltd

Customer experience

myGov

All ratings19 ratings
Positive31.6%
Neutral10.5%
Negative57.9%
Written reviews765 reviews
Positive6.3%
Neutral3.3%
Negative90.5%

The Switch

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

myGov

Reported bugs

5 issues
  • Unable to log in or access services
  • Inbox messages not loading or disappearing
  • Compatibility issues with newer devices
  • Inability to submit job applications or evidence
  • Incorrect information displayed in app

Requested features

5 requests
  • Improve app stability and reliability
  • Simplify login and authentication process
  • Enhance user interface and navigation
  • Add ability to print or download documents
  • Improve integration with other government apps

The Switch

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myGov

No in-app purchases

None

The Switch

No in-app purchases

Questions

Is myGov free?
myGov is free to download, with no in-app purchases.
Is The Switch free?
The Switch is free to download, with no in-app purchases.
Which has better reviews, myGov or The Switch?
The Switch is rated higher. myGov averages 2.5 out of 5 from 19 ratings, while The Switch averages 5.0 from 3 ratings.
Do myGov or The Switch have ads?
Neither myGov nor The Switch shows ads.
Which is updated more often, myGov or The Switch?
myGov ships an update monthly, and The Switch monthly. Most recently, myGov was updated on September 24, 2026 and The Switch on July 22, 2026.

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