myGov vs Origin Internet Helper
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myGov
Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.
- Secure mobile sign-in
- Manage inbox messages
- Quick service access
- Digital wallet for cards and certificates
- Easy government interaction
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Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au
Origin Internet Helper
This utility app assists users in diagnosing and resolving common internet connectivity issues. It performs tests to identify problems with network speed, coverage, and hardware, offering solutions for a better online experience.
- Diagnose connectivity and coverage problems
- Identify bandwidth and download speed issues
- Troubleshoot modems and routers
- Resolve connected wireless device issues
- Perform diagnostic tests
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At Origin Energy we strive to ensure that every customer receives the best connection possible on our network. Unfortunately, there are times when you may experience problems with your: - Internet connectivity and coverage - Bandwidth and download speeds - Modems, routers, and other internet hardware - Connected wireless devices (smart home devices, mobiles, etc) Origin Internet Helper can help with these issues and more. Origin Internet Helper completes the tests required to identify and help fix potential causes of internet performance issues.
Screenshots
Verdict
The clearest difference is rating: myGov at 2.3 against Origin Internet Helper's 1.0. myGov also leads on ratings volume (18 vs 1). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myGov holds the better App Store score, 2.3 against 1.0. That said, the two scores are not equally well evidenced: myGov has 18 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 6% of myGov's written reviews are positive against 0% of Origin Internet Helper's.
myGov ships an update monthly, Origin Internet Helper every 2 months. The most recent releases landed on October 24, 2026 and October 9, 2026 respectively.
| Parameter | myGov | Origin Internet Helper |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (18 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 6.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 18 — better | 1 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 17 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | Services Australia | Origin Energy |
Customer experience
myGov
Origin Internet Helper
Bugs and requests
myGov
Reported bugs
5 issues- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app
Requested features
5 requests- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps
Origin Internet Helper
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myGov
No in-app purchases
Origin Internet Helper
No in-app purchases
Questions
Is myGov free?
Is Origin Internet Helper free?
Which has better reviews, myGov or Origin Internet Helper?
Do myGov or Origin Internet Helper have ads?
Which is updated more often, myGov or Origin Internet Helper?
Other comparisons
