Engage SSF vs Soulear
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Engage SSF
Report issues, ask questions, or share feedback with your city government directly from your smartphone. Utilize GPS for location tagging and attach photos to your submissions. Receive notifications on the status of your reported actions.
- Submit questions and complaints
- Provide positive feedback
- Use GPS for location tagging
- Attach photos to reports
- Receive action notifications
- Follow and comment on submissions
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Engage SSF lets you contact the City using your smart phone or tablet. You can send us a question, post a complaint about something we are not doing right, or give us kudos for a job well done. Using your device’s GPS, you can upload a specific location (if required) and with the use of its camera, you can attach a picture, as well. Once submitted, report will be routed to the appropriate department within the City and you will be notified when action is taken. Community members can also follow and comment on your submission. Engage SSF makes it easier than ever to reach out to the City!
Soulear
View real-time camera image data from a connected hardware device. Save photos and videos directly to your system's photo album and access them later through the application.
- Real-time camera image viewing
- Save photos and videos
- Access saved media
- Device connection support
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Soulear is a hardware device support software 1. After connecting the device, you can view the camera's image data in real time. 2. You can save the taken photos and videos to the system photo album. 3. You can view the saved images/videos through the app.
Screenshots
Verdict
The clearest difference is rating: Engage SSF at 4.6 against Soulear's 2.4. Engage SSF also leads on review sentiment (71% vs 32%). Soulear's advantage is device support (3 vs 1) and ratings volume (234 vs 72). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Engage SSF holds the better App Store score, 4.6 against 2.4. Both are backed by a comparable volume of ratings — 72 and 234 respectively. Written reviews point the same way: 71% of Engage SSF's written reviews are positive against 32% of Soulear's.
Engage SSF ships an update every 3 months, Soulear every 2 months. The most recent releases landed on November 1, 2026 and November 12, 2026 respectively.
| Parameter | Engage SSF | Soulear |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (72 ratings) — better | 2.4 (234 ratings) |
| Positive reviews | 71.4% of reviews — better | 32.5% of reviews |
| Number of ratings | 72 | 234 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 10.0 — better |
| Further details — not scored | ||
| Size | 144 MB | 55 MB |
| Age rating | 12+ | 4+ |
| Developer | City of South San Francisco | 晓玲 曹 |
Customer experience
Engage SSF
Soulear
Bugs and requests
Engage SSF
Not enough reviews yet to summarise bugs or requests.
Soulear
Reported bugs
10 issues- WiFi connection drops after initial pairing
- Black screen display preventing camera feed
- Device won't reconnect after first use
- App fails to recognize connected device
- Camera image distorted or not transmitting
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- Permission prompts asking for different permissions each time
- App requires restart to function properly
- Latest update broke camera angle and usability
- Device light turns off and won't recharge
- Incorrect WiFi network name displayed for connection
Requested features
5 requests- Mirror/flip option for reversed camera view
- Bluetooth connectivity instead of WiFi requirement
- Better camera positioning control within ear
- Improved customer support and troubleshooting resources
- Ability to deny permissions without breaking functionality
In-app purchases
Engage SSF
No in-app purchases
Soulear
No in-app purchases
