Comparison

Frontpoint vs Bay Alarm Link

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Frontpoint

Easily monitor and control your home security system from anywhere. Receive real-time alerts, view live video, and manage connected devices like lights and thermostats. Enjoy the simplicity and security of your system on the go.

Highlights
  • Arm and disarm system remotely
  • Real-time notifications
  • View live/recorded video
  • Control smart home devices
  • System status updates
Features
Read full description

For Frontpoint customers, staying connected to your home has never been easier. Frontpoint’s app keeps you in touch and in control of your Frontpoint system from anywhere using your iPhone or iPad. Monitoring your home no matter where you are is as easy as sending and receiving messages. You’ll get the simplicity and security that Frontpoint is known for, at your fingertips and on the go. Note: This app requires a Frontpoint system and service plan. Feature availability varies based on system, equipment, and service plan. With our mobile app, you can: • Easily arm and disarm your system from anywhere • Receive real-time email, text or push notifications for events that you select • View live or recorded video • Control lights, locks and thermostats • And much more!

About

Bay Alarm Link

Remotely manage your home or small business security system. Arm or disarm your system, control user access, monitor sensor activity, and receive instant alerts for system events. Upgrade your communication for potential cost savings.

Highlights
  • System arming/disarming
  • User code management
  • Sensor activity monitoring
  • Push notifications for events
  • Real-time weather updates
  • User profile editing
Features
Read full description

The Bay Alarm™ App allows you to control your security system on-the-go. You can connect to your home or small business system to arm or disarm, manage user codes, view sensor activity, and receive push notifications of system events. The App requires a compatible control panel & applicable service. Many people save money by upgrading to cellular alarm communications and eliminating their home or office phone line. For more information about upgrading your alarm system contact Bay Alarm Company today. The Bay Alarm App offers the following features: - System Arming/Disarming - All/ Perimeter or Multi-Area Operation - Real-time weather for your local zip code - Sensor activity zone setting - User code management includes the ability to add, delete or edit users from your system on XR150, XR550 (software v 1.05) and XT systems (v 1.17) - Receive push notifications and view history of alarm events, arming/disarming, and troubles by other users on your system - Allows editing & management of user profiles for the XR150 & XR550 All features may not come standard with your App. Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Frontpoint4 screens
Bay Alarm Link2 screens

Verdict

The call

Frontpoint and Bay Alarm Link both sit at 4.3 stars, but that hides the real split: 55% of Bay Alarm Link's written reviews are positive against 16% of Frontpoint's. Bay Alarm Link also leads on update cadence (every 2 weeks vs every 3 months) and iOS requirement (15.0 vs 17.0). Frontpoint's advantage is ratings volume (4.6K vs 927). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Frontpoint holds the better App Store score, 4.3 against 4.1. Both are backed by a comparable volume of ratings — 4.6K and 927 respectively. Written reviews complicate that: 16% of Frontpoint's written reviews are positive against 55% of Bay Alarm Link's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Frontpoint ships an update every 3 months, Bay Alarm Link every 2 weeks. Both last shipped on November 6, 2026.

Scorecard4 real differences · 6 level
Frontpoint versus Bay Alarm Link: the parameters behind the verdict, then further details
ParameterFrontpointBay Alarm Link
PriceFreeFree
Rating4.3 (4.6K ratings) — better4.1 (927 ratings)
Positive reviews16.5% of reviews55.3% of reviews — better
Number of ratings4.6K — better927
Update frequencyEvery 3 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size384 MB282 MB
Age rating4+4+
DeveloperFrontpoint Security SolutionsBay Alarm Company

Customer experience

Frontpoint

All ratings4,609 ratings
Positive81.7%
Neutral4.1%
Negative14.3%
Written reviews188 reviews
Positive16.5%
Neutral13.8%
Negative69.7%

Bay Alarm Link

All ratings923 ratings
Positive75.6%
Neutral5.5%
Negative18.9%
Written reviews197 reviews
Positive55.3%
Neutral12.7%
Negative32.0%

User reviews

Frontpoint

From 4.6K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure system
  • 👍 Practical design
  • 📸 Good camera quality
  • 🔥 Works as designed

Room to improve

  • 🐛 Downloading failures
  • 🐛 Laggy app
  • 🔌 Connectivity issues
  • 🔍 Poor customer support
  • 🤖 Automation limitations

Bay Alarm Link

From 927 App Store ratings

What we love

  • 🚀 Convenient remote access
  • 👍 User-friendly app
  • 🔒 Reliable security system
  • 💡 Helpful notifications
  • 👍 Easy to use

Room to improve

  • 🐛 Frequent connection issues
  • 🐛 Slow performance and responsiveness
  • 🐛 Unreliable app functionality
  • 🐛 Glitchy and buggy
  • 🐛 Inconsistent experience

Bugs and requests

Frontpoint

Reported bugs

4 issues
  • Inconsistent sensor status reporting
  • Unreliable remote arming/disarming
  • Disappearing widgets after iOS updates
  • Unresponsive app during critical situations

Requested features

5 requests
  • Add Apple CarPlay integration
  • Improve app navigation and search
  • Allow remote sensor management
  • Add 24-hour time format option
  • Improve app UI and dark mode support

Bay Alarm Link

Reported bugs

3 issues
  • Inability to arm/disarm system consistently
  • Notifications not received in a timely manner
  • Compatibility issues with certain devices

Requested features

3 requests
  • Panic button feature
  • Ability to view battery status of sensors
  • Automatic alarm history refresh on app launch

In-app purchases

None

Frontpoint

No in-app purchases

None

Bay Alarm Link

No in-app purchases

Questions

Is Frontpoint free?
Frontpoint is free to download, with no in-app purchases.
Is Bay Alarm Link free?
Bay Alarm Link is free to download, with no in-app purchases.
Which has better reviews, Frontpoint or Bay Alarm Link?
Frontpoint is rated higher. Frontpoint averages 4.3 out of 5 from 4.6K ratings, while Bay Alarm Link averages 4.1 from 927 ratings.
Do Frontpoint or Bay Alarm Link have ads?
Neither Frontpoint nor Bay Alarm Link shows ads.
Which is updated more often, Frontpoint or Bay Alarm Link?
Frontpoint ships an update every 3 months, and Bay Alarm Link every 2 weeks. Most recently, Frontpoint was updated on November 6, 2026 and Bay Alarm Link on November 6, 2026.

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