Maxis vs My Singtel app
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Maxis
This app offers a refreshed interface with a cleaner layout and simpler navigation for easier access to essential functions. It streamlines tasks like bill payment, data checking, and add-on management, providing a smoother daily user experience.
- Fresh new look and cleaner layout
- Simpler navigation for easier access
- Clearer and faster bill payment
- Check data usage
- Manage add-ons
- Bug fixes and performance improvements
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Award-Winning Customer Experience at Your Fingertips - Winner of the prestigious iF Design Award 2026 for User Experience, the Maxis app is the ultimate, all-in-one digital command center designed exclusively for Maxis Postpaid, Maxis Business, and Home Fibre users. Manage your mobile lines, home internet, device contracts, and lifestyle rewards effortlessly with a cleaner layout, faster navigation, and fewer mental gymnastics. WHY USE THE MAXIS APP? 1. Multi-Line & Family Management - Are you the principal account holder? View and manage all linked supplementary family lines or Hotlink lines in one unified dashboard. Dynamically track individual data usage or allocate shared data pools with a few quick taps. 2. Easy Bill Management & E-Bills - Say goodbye to paper clutter. Easily switch to e-bills to receive statements directly in the app. Freely switch between summary or itemized bills, download past bills, track current unbilled amounts, pay bills seamlessly, and set up secure auto-debit payments instantly. 3. All-In-One Converged Ecosystem - Track more than just your phone line. Seamlessly manage your Maxis Home Fibre, Home 4G WiFi network settings, and check your ongoing mobile device contract details (Maxis Zerolution) anytime. 4. Meet Maxis AI (Your 24/7 Digital Assistant) - Get instant, conversational support without waiting in queues. Just ask Maxis AI for roaming pass recommendations, get help clarifying bill issues, check contract details, or perform Fibre troubleshooting. 5. Smooth Travelling & Roaming UI - Pre-book international data passes effortlessly before you fly, with the freedom to cancel your scheduled pass anywhere, anytime. Need an extra data injection while abroad? Easily top up with a booster pass whenever you need more data while roaming. 6. Direct Lifestyle Perks & Deals - Unlock premium localized rewards, dining vouchers, and exclusive shopping deals tailored right to your scroll. Track your past lifestyle spending instantly by navigating to View Details > Lifestyle services > Transactions. Download the Maxis App today and experience frictionless telco management, designed around you.
My Singtel app
Manage your mobile services, pay bills, and shop for deals all in one app. Monitor data usage, check recontract eligibility, and subscribe to roaming plans. Enjoy exclusive rewards and get in-app support.
- Monitor mobile data, talktime, and SMS usage
- Pay bills securely and view past bills
- Shop for products, deals, and roaming plans
- Access exclusive monthly rewards and deals
- In-app chat support and appointment booking
- Check recontract eligibility
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My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks
Screenshots
Verdict
The clearest difference is rating: My Singtel app at 4.0 against Maxis's 3.2. My Singtel app also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Maxis's advantage is review sentiment (36% vs 23%). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Singtel app holds the better App Store score, 4.0 against 3.2. That said, the two scores are not equally well evidenced: My Singtel app has 2.1K ratings behind it against 88, so its average is the more settled of the two. Written reviews complicate that: 36% of Maxis's written reviews are positive against 23% of My Singtel app's, so the app with the better star average is not the one people write more warmly about.
Maxis ships an update every 2 weeks, My Singtel app every 3 weeks. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.
| Parameter | Maxis | My Singtel app |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (88 ratings) | 4.0 (2.1K ratings) — better |
| Positive reviews | 36.0% of reviews — better | 22.9% of reviews |
| Number of ratings | 88 | 2.1K — better |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 127 MB | 81 MB |
| Age rating | 4+ | 4+ |
| Developer | Maxis Mobile | Singtel Idea Factory Pte Ltd |
Customer experience
Maxis
My Singtel app
Bugs and requests
Maxis
Not enough reviews yet to summarise bugs or requests.
My Singtel app
Reported bugs
4 issues- Unable to pay bills or access account details
- Forced updates causing login and functionality issues
- Sync issues with fitness tracking features
- Unreliable network connectivity
Requested features
4 requests- Allow all family members to manage account
- Improve roaming plan management
- Provide more transparent billing information
- Enhance accessibility for disabled users
In-app purchases
Maxis
No in-app purchases
My Singtel app
No in-app purchases
