Support by Sony vs PLAYBULB 2.0
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Support by Sony
Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.
- Find support information for Sony products
- Instant notifications for bookmarked products
- Software and firmware update alerts
- Receive helpful guides
- Important news about your products
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
PLAYBULB 2.0
Control smart lighting and music devices. Group thousands of mesh-enabled lights to customize colors and ambiance. Enhance your living and entertainment spaces with smart home lighting.
- Control lights and colors
- Sync music with lighting
- Group thousands of mesh lights
- Smart home lighting
- Enhance living and entertainment
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PLAYBULB 2.0™ App - Controls Lights, Colors & Music! Capable of grouping thousand of Mesh PLAYBULB. PLAYBULB is a line of Bluetooth/Mesh-Smart Home Lighting/Music Products, the world-renowned product for living and entertainment. (PLAYBULB products are available at www.MIPOW.com)
Screenshots
Verdict
The clearest difference is rating: Support by Sony at 4.0 against PLAYBULB 2.0's 3.0. Support by Sony also leads on update cadence (every 3 months vs every 15 months) and review sentiment (36% vs 15%). PLAYBULB 2.0's advantage is iOS requirement (8.1 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Support by Sony holds the better App Store score, 4.0 against 3.0. That said, the two scores are not equally well evidenced: Support by Sony has 330 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 36% of Support by Sony's written reviews are positive against 15% of PLAYBULB 2.0's.
Support by Sony ships an update every 3 months, PLAYBULB 2.0 every 15 months. The most recent releases landed on November 12, 2026 and November 4, 2026 respectively.
| Parameter | Support by Sony | PLAYBULB 2.0 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (330 ratings) — better | 3.0 (8 ratings) |
| Positive reviews | 36.0% of reviews — better | 15.4% of reviews |
| Number of ratings | 330 — better | 8 |
| Update frequency | Every 3 months — better | Every 15 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 8.1 — better |
| Further details — not scored | ||
| Size | 14 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Sony Corporation | MIPOW LIMITED |
Customer experience
Support by Sony
PLAYBULB 2.0
Bugs and requests
Support by Sony
Reported bugs
3 issues- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning
Requested features
3 requests- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app
PLAYBULB 2.0
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Support by Sony
No in-app purchases
PLAYBULB 2.0
No in-app purchases
Questions
Is Support by Sony free?
Is PLAYBULB 2.0 free?
Which has better reviews, Support by Sony or PLAYBULB 2.0?
Do Support by Sony or PLAYBULB 2.0 have ads?
Which is updated more often, Support by Sony or PLAYBULB 2.0?
Other comparisons
