t vs SugarPixel Hub
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
t
Explore the features of an insulin pump's touchscreen interface without needing a prescription. This app is ideal for individuals with diabetes, their caregivers, or healthcare professionals to understand pump functionality.
- Explore touchscreen interface
- Demonstrates pump features
- No prescription required
- Educational tool
- Mobile device compatible
Read full descriptionHide full description
The t:simulator™ App is an easy way to explore the simple touchscreen interface of the t:slim X2™ Insulin Pump from Tandem Diabetes Care, no prescription or insurance verification required! Whether you’re a person living with diabetes, a relative or caregiver, or a healthcare provider, we make it simple to explore the t:slim X2 Pump’s features on your mobile device. THIS APPLICATION IS FOR DEMONSTRATION PURPOSES ONLY. IT SHOULD NOT BE USED FOR THERAPY DECISIONS. Due to the variety of sizes of compatible devices, the t:simulator App may not display the pump at actual size. Actual size is 2” x 3.13”. Please refer to the Technical Specifications in the Resources section of the app for more detailed information.
SugarPixel Hub
Configure your dedicated blood glucose pixel clock for real-time BG readings and alerts. Connect multiple devices and customize alert levels with audio, vibration, and visual cues. Select your preferred display and update firmware seamlessly.
- Configure multiple SugarPixels
- Connect Dexcom, Libre, Nightscout, Gluroo
- Customize alert levels
- Select preferred display
- Over-the-air firmware updates
Read full descriptionHide full description
Use SugarPixel Hub to configure your SugarPixel dedicated blood glucose pixel clock for BG readings and alerts (sold separately). - Configure multiple SugarPixels from the same app - Add blood glucose data sources for Dexcom, Libre, Nightscout, or Gluroo to follow up to two continuous glucose monitors. - Customize your alert levels with audio, vibration, and visual alerts. - Select your preferred display from the available options - Update your SugarPixel firmware over the air Dosing decisions should not be made based on the SugarPixel hardware. The user should follow instructions on the continuous glucose monitor system. SugarPixel is not intended to replace self-monitoring practices as advised by a physician.
Screenshots
Verdict
The clearest difference is rating: SugarPixel Hub at 4.4 against t's 3.6. SugarPixel Hub also leads on review sentiment (69% vs 42%) and update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SugarPixel Hub holds the better App Store score, 4.4 against 3.6. Both are backed by a comparable volume of ratings — 116 and 108 respectively. Written reviews point the same way: 42% of t's written reviews are positive against 69% of SugarPixel Hub's.
t ships an update every 2 months, SugarPixel Hub every 3 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.
| Parameter | t | SugarPixel Hub |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (116 ratings) | 4.4 (108 ratings) — better |
| Positive reviews | 42.4% of reviews | 69.4% of reviews — better |
| Number of ratings | 116 — better | 108 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 31 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Tandem Diabetes Care, Inc. | CustomTypeOne LLC |
Customer experience
t
SugarPixel Hub
User reviews
t
From 116 App Store ratingsWhat we love
- 👍 Great for education and training
- 👍 Realistic pump interface replica
- 👍 Useful for pre-pump decision making
- 👍 Easy to use and understand
- 👍 Helpful for understanding the pump
Room to improve
- 🐛 Simulator not interactive
- 🐛 Doesn't simulate real-world issues (occlusions)
- 🐛 Lacks confirmation screens and alarms
- 🐛 Not a true simulation of pump usage
- 🐛 Only shows basic functions
SugarPixel Hub
From 108 App Store ratingsWhat we love
- 🔊 Loud and clear alerts
- 👍 Easy to use and navigate
- 💡 Life-saving functionality
- 🏠 Essential for T1D families
- 🚀 Quick setup and configuration
Room to improve
- 🐛 Frequent connectivity issues
- 😩 Irritating troubleshooting required
- ❌ Support is non-existent
- ⚠️ App needs significant improvement
- 🐌 App can be slow and unresponsive
Bugs and requests
t
Reported bugs
13 issues- App won't open once downloaded
- Simulator crashes on launch
- App broken on iOS 12
- Simulator app broken on iOS 12
- Simulator crashes as soon as app is open
Show 8 moreShow fewer
- Simulator not working
- App crashes when opening on iPhone X
- Simulator crashes on iOS 12
- Simulator doesn't work
- App bombs on launch
- Lagging and not working properly
- Doesn't update as often
- US version installed on iPhone, needs German version
Requested features
14 requests- Actual app to control and manage the pump
- App available in Canada/Europe
- Display beep noises for alerts
- Simulate real-world issues like occlusions
- Ability to simulate changing the pump
Show 9 moreShow fewer
- Bolus from the app
- Option to change mmol/l to mg/dl
- Bluetooth control of the pump
- App to upload reports from the pump for iPad
- Integrate with Apple Watch for alerts
- Actual app that sends information to phone
- Simulate confirmation screens and alarms
- More realistic simulation of pump usage
- Display insulin on board information
SugarPixel Hub
Reported bugs
9 issues- Device no longer connects to the app
- CGM Log In Error
- App frequently won't connect to device
- App loads forever when selecting device
- App starts acting up for days
Show 4 moreShow fewer
- Randomly wants to let me log in
- Latest update broke connectivity
- App just spins and won't open
- Unskippable setup video
Requested features
7 requests- Add a 'save' or 'connect' button in CGM setup
- Make the device an alarm clock
- Increase vibration sensor range
- Rechargeable battery for smaller footprint
- Improve app UI and make it more intuitive
Show 2 moreShow fewer
- Add a button to reset ranges to default
- Fix the unskippable intro video issue
In-app purchases
t
No in-app purchases
SugarPixel Hub
No in-app purchases
