Resident App vs PDK Access by ProdataKey

Resident App makes it easy to submit service requests, report concerns, pay rent, receive package notifications and communicate with your community team. Capture an Issue With Just a Tap With Resident App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink? Just snap a picture and send it directly to the community team. Stay in the Loop From start to finish, you'll be kept up-to-date on the issues you report and on events in your community. Want to share more detail on a matter? Quickly add a comment and chat directly with the community team member working to resolve your issue. Rate Your Experience With each service request you’ll have the opportunity to share feedback with your community’s management. See an opportunity for service to improve or want to send thanks for a job well done? Tap to rate your experience and share it directly with your community manager. Note: Resident App is a companion app to the award winning SightPlan™ Resident Service solution. Not sure if you live in a SightPlan enabled community? Contact your Property Manager today to learn more.

PDK Access by ProdataKey – Mobile Access Control Made Simple The PDK Access app transforms your phone into a secure mobile credential, replacing the need for physical cards or key fobs. Instantly send or receive a credential for your property via email. Whether you’re an employee, administrator, or ProdataKey (PDK) installation partner, powerful access control is always at your fingertips. For Employees or End Users Unlock doors with Bluetooth credentials by simply moving your phone near a reader. Or, tap a button in the app to unlock a door. Invites arrive by email, or add your email address in the app to retrieve an existing credential. Your organization chooses which unlocking methods are available for your property. For Administrators Manage your PDK system from anywhere, anytime. Grant or revoke access, add schedules to lock doors, view reports, and get instant alerts—no need to be at your desk to be in control of building access. Save time and cut costs by emailing digital credentials to any employee or user. For Integrators & Technicians Streamline installations, configuration, and service calls. Leave your laptop in the truck—install a PDK system from start to finish on your phone with the same, complete PDK.io look, feel, and feature set. With everything in your pocket, you can manage and troubleshoot customer issues remotely—anytime, anywhere. Secure. Flexible. Mobile. PDK Access by ProdataKey puts you in complete control of your physical security. Note: PDK access control solutions are provided exclusively through our network of trained, certified installation partners. For security reasons, all end-user support is handled by these partners, not PDK. If you need assistance, contact your on-site security team or property manager—they’ll work directly with a PDK partner to resolve any issues at your location.