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PDK Access by ProdataKey

PDK Access by ProdataKey

Unlock doors with your phone

25 ratings
158 reviews
#120 in free Business
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • July 23, 2019
  • May 21, 2026

Features

Developer

ProdataKey, LLC
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PDK Access by ProdataKey screenshot #1 for iPad
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PDK Access by ProdataKey screenshot #9 for iPad
📈no. 120
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Reviews summary↘︎
⭐158
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🔄5+ apps
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❓5 answered
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📦~ in 1 month
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About

Transform your smartphone into a secure mobile credential, eliminating the need for physical access cards. Easily send or receive digital credentials for properties via email. This app offers powerful access control for employees, administrators, and installation partners.

✓Unlock doors with phone via Bluetooth
✓Tap-to-unlock functionality
✓Send/receive digital credentials via email
✓Grant/revoke user access
✓Manage schedules and view reports
✓Remote system management for administrators
✓Streamlined installation and configuration for technicians
Show original description

What users say

Summarized from real user reviews of PDK Access by ProdataKey. Based on 25 reviews and a 1.7/5 average, it highlights the 8 positives and 21 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Unlock at any distance
  • 👍Works great, very responsive
  • 👍Great app
  • 👍No issues
  • 👍App has improved
  • 👍Works well
  • 👍Awesome
  • 👍Slick

Negative things

  • 🐛Viva Townhomes issues
  • 🐛Slow
  • 🐛Update needed
  • 🐛Full of bugs
  • 🐛App is terrible
  • 🐛Incredibly Poor Reliability
  • 🐛Slow and horrible UI
  • 🐛Terrible app
  • 🐛Constantly disconnects
  • 🐛Bad app
  • 🐛Doesn't work at all on iOS 18.2 / iPhone 16 pro
  • 🐛Junk
  • 🐛This app doesn't work
  • 🐛Horrible, Horrible, Horrible
  • 🐛No Face ID and very buggy
  • 🐛Things To Make This App Better
  • 🐛Behind in technology and not practical enough
  • 🐛Lacks functionality
  • 🐛Need to fix this
  • 🐛Does not work
  • 🐛How does an app that is not operational have 5 stars
See all reviews

What's New in PDK Access by ProdataKey

3.1.0

May 21, 2026

What’s New: • Added support for Doors with Geofenced restrictions (configured in PDK.io 2.0) Fixes & Enhancements: • Improved app stability and fixed crashes using app analytics. • Corrected an issue with moving to a new phone using an iCloud backup or device. • Resolved issue with auto-fill of one-time codes from email links. • Addressed a crash that could occur when navigating to Manage Access. • Correct Bluetooth scan functionality that may happen at Touch io readers. • Fixed confirmation message to dismiss properly after adding Favorites. • Corrected door state display inconsistencies. • Removed “Additional Readers” that were incorrectly shown. • Enhanced logging to improve Bluetooth experience and identify issues.

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Charts

Top Free

📈 120+7

Business

This app rose +7 positions in Business chart.

Last updated on July 18, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Zero stars

Are these guys seriously in business? Flimsy instructions for a family of 4.
American Joe01American Joe01

I didn’t think it was possible to be worse than Linear

For an app that is CENTERED around credential management, they do not communicate a single thing about your credentials. If you activate a new device, does it remove your previous device? Up to you and your crystal ball to figure out. How many device transfers do you have left? The UI will conveniently let you know AFTER you have exceeded them and are locked out of your building. Want to contact support? Just click on the “contact support” button that will lead you to a screen that tells you to… contact support?!?

It is HARD to make an App that is so bad that it has two stars in the AppStore, but the folks over at PDK have dug deep and managed to do it!
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M12528M12528

Response from developer

We regret to hear that your experience has been unsatisfactory. We would like to gain a deeper understanding of your requirements and use case, particularly regarding credentials and device transfer. Kindly send an email to stars@prodatakey.com so that we can gather more information and incorporate your needs into our services.

Works great

Had prior issues but the IT team works great and resolved all issues
sodticicohcougsodticicohcoug

Response from developer

Email codes are only sent to addresses added by your property management or security team. If you’re not receiving one, check with them to confirm your email on file. If the issue continues, contact us at stars@prodatakey.com with your property details—we’ll coordinate with them to get you set up.

Completely Useless

Cannot get past the initial email code verification. The email is never sent.
KanaboguKanabogu

App connectivity

As I write this review, I am currently stuck on the first floor of my apartment because the app is offline.
TheGreatThirdTheGreatThird

Response from developer

TheGreatThird, please tap the top name to get the menu, tap on Support, and scroll down to find the text "App Feedback." Use this to help us learn more about your app experience. Since the PDK system is installed and serviced by security partners for your property, we recommend contacting your property manager or security team.

See 153 more reviews

Developer apps

pdk.io
pdk.io

by ProdataKey, LLC

🔧 Utilities

(36)

Free
See developer apps

User experience

🐞

Reported Bugs

10 issues

Crashed and wont let me recover

Bug

Update Needed

Bug

New Update Crash

Bug

App instantly crashes 2.4.1

Bug

Unstable

Bug

Does not work

Bug

Can't even sign up

Bug

No sending one time code

Bug

Won't even work

Bug

Can't get past setup

Bug
✨

Requested Features

4 requests

Apple Watch app

Feature

Widget support

Feature

Apple CarPlay

Feature

Apple Watch and Fitbit Apps

Feature

FAQ

What does the PDK Access app do?

The PDK Access app transforms your smartphone into a secure mobile credential, replacing the need for physical access cards or key fobs. It allows users to unlock doors using Bluetooth or by tapping a button within the app, and enables administrators to manage access and system settings remotely.

How do I get a digital credential for the app?

Invites for digital credentials typically arrive via email. You can also add your email address within the app to retrieve an existing credential. Your organization determines which unlocking methods are available for your property.

Is the PDK Access app free to use?

Based on the provided information, the PDK Access app is free to download and use. There are no mentions of in-app purchases or subscription fees for the core functionality of the app.

Who is the target audience for the PDK Access app?

The app is designed for a range of users involved with ProdataKey access control systems. This includes employees who need to unlock doors, administrators who manage access and system settings, and ProdataKey installation partners who handle system installations and configurations.

What are the key features for administrators and technicians?

For administrators, the app allows for remote management of the PDK system, including granting or revoking access, setting schedules for door locks, viewing reports, and receiving instant alerts. Technicians can use the app to streamline installations, configurations, and service calls directly from their phone, eliminating the need for a laptop.