Comparison

Great Work™ vs Service Suite FieldWorker

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Great Work™

This app facilitates on-the-go employee recognition by syncing with your organization's performance program. Users can send eCards, submit and approve nominations, and order awards, making workplace appreciation quick and accessible.

Highlights
  • Send eCards
  • Submit nominations
  • Approve/decline nominations
  • Complete presentations
  • Order awards
  • Sync with performance program
Read full description

The Great Work app from O.C. Tanner makes recognition easy when you are on-the-go. Simply sync the app to your organization's performance program to get started. The app will allow users to give eCards, submit nominations, approve or decline nominations, complete presentations, and order an award among other things. And don’t worry, once the app is synced, all of your unique program configurations are applied ensuring that recognizing from the app is just as seamless and easy as it is online. The secure Great work app makes recognition quick, fun, and best of all, accessible from anywhere. Please note, to use the Great Work app, you must be a participant in your company’s recognition program.

About

Service Suite FieldWorker

This app streamlines field operations for energy, utility, and communications service providers. It automates the entire customer service and asset maintenance cycle, enabling personnel to work more efficiently and reduce operating costs.

Highlights
  • Automates customer service and asset maintenance
  • Supports various field work types
  • Reduces operating costs
  • Improves customer service
  • End-to-end solution
Features
Read full description

Service Suite is purpose-built for the Energy and Utility industry and Communications service providers. It is designed to help field operations and dispatch personnel “do more with less”, by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. It is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite support all types of work that must be performed in the field – from customer service orders to routine maintenance & inspection work to more complex construction projects.

Screenshots

Great Work™4 screens
Service Suite FieldWorker3 screens

Verdict

The call

The clearest difference is review sentiment: Great Work™ at 17% against Service Suite FieldWorker's 0%. Service Suite FieldWorker's advantage is iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Great Work™ ships an update every 5 weeks, Service Suite FieldWorker every 2 months. The most recent releases landed on August 3, 2026 and September 10, 2026 respectively.

Scorecard2 real differences · 8 level
Great Work™ versus Service Suite FieldWorker: the parameters behind the verdict, then further details
ParameterGreat Work™Service Suite FieldWorker
PriceFreeFree
Rating4.6 (3K ratings) — better—
Positive reviews16.8% of reviews — better0.0% of reviews
Number of ratings3K — better—
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size33 MB28 MB
Age rating4+4+
DeveloperO.C. Tanner CompanyHitachi Energy USA Inc.

Customer experience

Great Work™

All ratings2,997 ratings
Positive90.6%
Neutral3.1%
Negative6.3%
Written reviews191 reviews
Positive16.8%
Neutral12.0%
Negative71.2%

Service Suite FieldWorker

Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Great Work™

Reported bugs

4 issues
  • Constant need to update app
  • Inability to change shipping address
  • Notifications not clearing
  • Inconsistent app behavior across devices

Requested features

6 requests
  • Ability to adjust point levels for approvals
  • Option to filter by bookmarked items
  • Multilingual support
  • Integration with other recognition programs
  • Order tracking and history
Show 1 more
  • Advanced search and filtering

Service Suite FieldWorker

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Great Work™

No in-app purchases

None

Service Suite FieldWorker

No in-app purchases

Questions

Is Great Work™ free?
Great Work™ is free to download, with no in-app purchases.
Is Service Suite FieldWorker free?
Service Suite FieldWorker is free to download, with no in-app purchases.
Do Great Work™ or Service Suite FieldWorker have ads?
Neither Great Work™ nor Service Suite FieldWorker shows ads.
Which is updated more often, Great Work™ or Service Suite FieldWorker?
Great Work™ ships an update every 5 weeks, and Service Suite FieldWorker every 2 months. Most recently, Great Work™ was updated on August 3, 2026 and Service Suite FieldWorker on September 10, 2026.

Other comparisons