MSK MyChart vs Visiontree
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MSK MyChart
This patient portal app allows individuals receiving care at Memorial Sloan Kettering Cancer Center to securely access their medical information, manage appointments, communicate with their care team, and view test results. It also facilitates prescription refills, bill payments, and integration with other healthcare providers and personal health data.
- View medical information
- Access test results
- Manage appointments
- Message care team
- Request prescription refills
- View and pay bills
- Connect to telemedicine
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MSK MyChart (formerly MyMSK) is for patients receiving care at Memorial Sloan Kettering Cancer Center. MSK MyChart, our patient portal, is the best way to stay connected to your healthcare. Patients and caregivers can download and log in to the MSK MyChart app to securely: • See your medical information. • View and share your test results. • Manage your appointments. • Save appointment details to your calendar on your mobile device. • Connect to telemedicine visits. • Message your care team. • Connect your accounts from other healthcare centers so you can see all your medical information in one place. • Request prescription refills. • Fill out health questionnaires. • Read patient education information. • View and pay bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MSK MyChart. You can create an MSK MyChart account on the app or at MSKMyChart.MSK.org using your activation code. To get an activation code, please ask someone from your doctor’s office or call our Help Desk at 800-248-0593.
Visiontree
Manage your medical forms and health information on the go. Securely store and share details with your healthcare providers. Receive important updates, educational content, and test results directly through the app.
- Complete and view medical forms
- Store and share health information
- Receive provider reminders and alerts
- Access educational materials
- View test results
- Connect with care team
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Complete and view your assigned medical forms. You can also store and share information with your care team. Receive reminders, alerts, educational material and test results directly from your provider. All the same great features on www.optimalcare.com now available to patients through our App!
Screenshots
Verdict
The clearest difference is rating: MSK MyChart at 3.6 against Visiontree's 3.1. MSK MyChart also leads on ratings volume (1.2K vs 11) and update cadence (every 2 months vs every 9 months). Visiontree's advantage is iOS requirement (14.0 vs 16.2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MSK MyChart holds the better App Store score, 3.6 against 3.1. That said, the two scores are not equally well evidenced: MSK MyChart has 1.2K ratings behind it against 11, so its average is the more settled of the two.
MSK MyChart ships an update every 2 months, Visiontree every 9 months. The most recent releases landed on October 12, 2026 and September 14, 2026 respectively.
| Parameter | MSK MyChart | Visiontree |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (1.2K ratings) — better | 3.1 (11 ratings) |
| Positive reviews | 26.9% of reviews | — |
| Number of ratings | 1.2K — better | 11 |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 16.2 | 14.0 — better |
| Further details — not scored | ||
| Size | 174 MB | 19 MB |
| Age rating | 17+ | 12+ |
| Developer | Memorial Sloan Kettering Cancer Center | SNKE, Inc |
Customer experience
MSK MyChart
Visiontree
Bugs and requests
MSK MyChart
Reported bugs
5 issues- Login issues
- Frequent crashes
- Disappearing medical information
- Unreliable appointment scheduling
- Billing discrepancies
Requested features
6 requests- Ability to reschedule appointments
- Improved communication with providers
- Easier access to past medical history
- Streamlined billing and payment options
- Customizable notification settings
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- Integration with external calendar apps
Visiontree
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MSK MyChart
No in-app purchases
Visiontree
No in-app purchases
Questions
Is MSK MyChart free?
Is Visiontree free?
Which has better reviews, MSK MyChart or Visiontree?
Do MSK MyChart or Visiontree have ads?
Which is updated more often, MSK MyChart or Visiontree?
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