ViCare vs GROHE Sense
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ViCare
Remotely manage your home heating system with an intuitive interface. Monitor system status, adjust temperatures, and set schedules to save energy and ensure comfort. Offers convenient shortcuts for common actions like hot water requests or vacation mode.
- Remote heating system control
- Temperature adjustment
- Daily scheduling for energy saving
- System status monitoring
- Hot water and away shortcuts
- Holiday program settings
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ViCare - the best way to connect to your Viessmann heating system. New possibilities to control your heating system via the internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive. Feel secure Warmth and reassurance in one ● In one view, get an instant check if everything is in order Save costs Set your preferred room temperature and save money when you’re away from home ● Simple, convenient operation of your heating system ● Store daily schedules and automatically save energy costs ● Set basic functions at the touch of a button on your smartphone Core functions (depending on heating system): ● Displaying the status of your heating ● Capability to set up the most important functions of your heating system ● Store your daily routine to automatically save energy costs ● View outside temperature history ● Shortcuts e.g.: I want hot water or I’m away ● Holiday program Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Comments or feedback? Share your thoughts with us and other users in our Viessmann Community! https://www.viessmann-community.com/ ____________ Important: The ViCare app can be used in conjunction with an internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface. Functions available in ViCare are depending on functions available on boiler itself. ____________ Terms of use: https://climate-solutions.com/vicare/terms-of-use/US/en.html
GROHE Sense
This app monitors and controls smart water sensors and devices to protect your home from water damage. It provides real-time alerts for leaks, pipe breaks, and frost risk, while also tracking water consumption and costs.
- Water damage protection
- Leak and pipe break alerts
- Temperature and humidity monitoring
- Frost risk warnings
- Water consumption tracking
- Cost analysis
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The GROHE Sense app is at the heart of the GROHE Sense system, which offers you protection from water damage. The app allows you to continuously monitor and control your GROHE Sense and GROHE Sense Guard - at any time. Learn more about your water consumption and the associated costs. - alerts you of pipe breaks, leakages or unusual waterflows - monitors temperature and humidity in your home - warns you of the risk of frost - shows your history of water consumption and related costs
Screenshots
Verdict
The clearest difference is rating: ViCare at 4.5 against GROHE Sense's 2.5. ViCare also leads on review sentiment (41% vs 15%) and ratings volume (1.3K vs 13). GROHE Sense's advantage is in-app purchases (none vs 2). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ViCare sells 2 in-app purchases, starting at $3.99 per month. GROHE Sense asks for nothing beyond the download.
ViCare holds the better App Store score, 4.5 against 2.5. That said, the two scores are not equally well evidenced: ViCare has 1.3K ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 41% of ViCare's written reviews are positive against 15% of GROHE Sense's.
ViCare ships an update every 9 days, GROHE Sense every 2 weeks. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.
| Parameter | ViCare | GROHE Sense |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.3K ratings) — better | 2.5 (13 ratings) |
| Positive reviews | 40.7% of reviews — better | 14.6% of reviews |
| Number of ratings | 1.3K — better | 13 |
| Update frequency | Every 9 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 727 MB | 85 MB |
| Age rating | 4+ | 4+ |
| Developer | Viessmann IT Service GmbH | Grohe AG |
Customer experience
ViCare
GROHE Sense
User reviews
ViCare
From 1.3K App Store ratingsWhat we love
- 🚀 Great app to control heating and hot water
- 📊 Useful data and analytics on energy usage
- 🌟 Intuitive and easy to use interface
- ⏱️ Convenient remote access and control
Room to improve
- 🐛 Frequent connection issues and app crashes
- 🔌 Unreliable sync with boiler, settings not always applied
- 🕰️ Limited scheduling and timer options
- 🤔 Confusing and unintuitive user experience
GROHE Sense
From 13 App Store ratingsWhat we love
- 👍 Device works well (sometimes)
- 💡 Detects leaks and frozen pipes
- 💡 Warns about minor leaks
- 👍 Grohe support helpful (sometimes)
- 👍 Great improvement over older versions (sometimes)
Room to improve
- 🐛 Constantly drops WiFi connection
- 🐛 Resetting connection is hit or miss
- 🐛 App/LED status mismatch
- 🐛 AAA batteries last < 2 weeks
- 🐛 Poor support system
Bugs and requests
ViCare
Reported bugs
4 issues- App fails to load or gets stuck on loading screen
- Settings changes not syncing properly with boiler
- Incorrect time zone and DST adjustments
- Frequent loss of connectivity to boiler
Requested features
4 requests- Add a simple 'boost' or 'quick on' heating mode
- Provide more granular control over heating and hot water schedules
- Enable integration with smart home platforms like Alexa or HomeKit
- Improve data visualization and historical energy usage tracking
GROHE Sense
Reported bugs
236 issues- 🐛 Constantly drops WiFi connection
- 🐛 Resetting connection is hit or miss
- 🐛 App/LED status mismatch
- 🐛 Signup/login errors (400)
- 🐛 500 error, no devices on relogin
Show 231 moreShow fewer
- 🐛 Stuck in loading state
- 🐛 Logout button doesn't work
- 🐛 App no longer works, error messages
- 🐛 Cannot register new system
- 🐛 Nightmare to reconnect
- 🐛 Frustrating, unable to connect
- 🐛 Poorly done new app update
- 🐛 New app lacks bar graph
- 🐛 Must log in after exiting app
- 🐛 Incompetent software team
- 🐛 App is slow and clunky
- 🐛 Notifications are broken
- 🐛 Made sprinkler issue worse
- 🐛 System turns water off during pause
- 🐛 Error message when max water use hit
- 🐛 Cannot turn back on after max use
- 🐛 Irritating daily water limit
- 🐛 Useless app, can't log in
- 🐛 Never seem to connect
- 🐛 Won't service, won't recommend
- 🐛 Embarrassing error code during setup
- 🐛 Bad gateway for support
- 🐛 Expensive boat anchor
- 🐛 App crashes, unresponsive
- 🐛 Must delete and reinstall app
- 🐛 Regularly disconnects from devices
- 🐛 Unfriendly app, pain to use
- 🐛 Buggy app, non-functional
- 🐛 White screen on opening app
- 🐛 Constantly fails, needs reload
- 🐛 Terrible app and support
- 🐛 Valve shuts off during softener regeneration
- 🐛 Randomly disappears from app
- 🐛 Non-functional app after update
- 🐛 Useless without an app
- 🐛 App won't open
- 🐛 DHCP disabled error
- 🐛 Email support never gets back
- 🐛 Software terrible
- 🐛 Firmware update requires button press
- 🐛 Constantly have to redownload app
- 🐛 Flashes and disappears off screen
- 🐛 Not reliable
- 🐛 Cannot share access to other household members
- 🐛 Avoid if you need alarm
- 🐛 Resets login details on update
- 🐛 Worked for a year, now won't connect
- 🐛 Pretty piece of plastic
- 🐛 New router connection issues
- 🐛 Loses connection constantly
- 🐛 False alarms at 2 am
- 🐛 Worst support in the world
- 🐛 App locks me out
- 🐛 Shuts off for no reason
- 🐛 Far too complicated integration
- 🐛 Junky app doesn't work
- 🐛 App will not respond
- 🐛 Garden sprinkler mode doesn't work
- 🐛 App doesn't work well
- 🐛 App major fail
- 🐛 Shows devices connected but offline
- 🐛 Cannot delete old device
- 🐛 Terrible app
- 🐛 Product faulty all the time
- 🐛 Laughable instructions
- 🐛 Not able to add new devices
- 🐛 Poor performance from new app
- 🐛 Does not work with iOS 13
- 🐛 AAA batteries last < 2 weeks
- 🐛 Poor support system
- 🐛 Difficult to connect to home network
- 🐛 Device shut water off, had to unplug
- 🐛 Poor app state
- 🐛 Doesn't work well with sprinklers
- 🐛 Grohe system turns water off even during pause
- 🐛 Unplug Grohe system to water yard
- 🐛 Error message when max water use hit
- 🐛 App prevents turning water back on
- 🐛 Daily water limit prevents switching off completely
- 🐛 Filling hot tub required switching water back on repeatedly
- 🐛 App shows satellite but not master valve
- 🐛 App keeps saying it can't complete test
- 🐛 Random error codes with no explanation
- 🐛 Devices disappearing
- 🐛 Random water detector nodes dying
- 🐛 Failing to connect to WiFi
- 🐛 Customer support non-existent
- 🐛 App crashes, becomes unresponsive
- 🐛 Must be deleted and reinstalled
- 🐛 Regularly disconnects from devices
- 🐛 Buggy app, non-functional
- 🐛 Water will shut off even at 2/3 daily average usage
- 🐛 Refuses to turn back on
- 🐛 Had to turn off notification to turn water back on
- 🐛 White screen when opening app
- 🐛 Doesn't provide readings
- 🐛 Poor response times from support
- 🐛 No real resolution to issues
- 🐛 Water softener regeneration cycle causes shutoff
- 🐛 Dirty water circulated
- 🐛 No way to tell Sense to ignore large water use
- 🐛 System unprotected for wide window
- 🐛 Sense Guard randomly disappears from app
- 🐛 Requires power cycling
- 🐛 App only functions when it likes
- 🐛 Continuously losing connection
- 🐛 Need to reset devices
- 🐛 Complicated reset process
- 🐛 App saying success, but sense not connected
- 🐛 Sometimes need to delete app due to white screen
- 🐛 Simple WiFi connection not managed by app
- 🐛 App forever crashing, needs reloading
- 🐛 Unreliable app
- 🐛 Reconnection issues fixed with firmware update
- 🐛 Setup cumbersome, poor instructions
- 🐛 Constant errors during setup
- 🐛 Device shut off water, blank screen on app
- 🐛 Disgruntled tenants waiting
- 🐛 Unplug useless device
- 🐛 App crashed on startup
- 🐛 Shows white screen on startup
- 🐛 App worked for a few days, now white screen
- 🐛 No integration APIs
- 🐛 Updates never work, sensors disconnect
- 🐛 App no longer runs on iOS 16
- 🐛 Worst-designed and difficult to use smart home app
- 🐛 Hardware may be good, but interface useless
- 🐛 Delete and redownload virtually every time
- 🐛 Support not helpful
- 🐛 App keeps freezing, not opening
- 🐛 Generally behaving badly
- 🐛 Remove and re-download
- 🐛 Poor software design
- 🐛 Lack of proper testing
- 🐛 Water softener regeneration cycle causes shutoff
- 🐛 Dirty water circulated
- 🐛 No way to tell Sense to ignore large water use
- 🐛 System unprotected for wide window
- 🐛 Sense Guard randomly disappears from app
- 🐛 Requires power cycling
- 🐛 App updated, now cannot control valve
- 🐛 Shows satellite but not master valve
- 🐛 Always been a glitchy app
- 🐛 Totally non-functional
- 🐛 0 ability to contact support
- 🐛 App doesn't open
- 🐛 Spent money for something that doesn't do much good
- 🐛 Have to travel to cabin to turn water back on
- 🐛 Constantly disconnects from device
- 🐛 DHCP disabled error
- 🐛 Email support never gets back
- 🐛 Hardware is solid
- 🐛 Software is terrible
- 🐛 Took many tries to connect guard
- 🐛 Sensor even worse, showing offline
- 🐛 Firmware update requires button press
- 🐛 Constantly have to redownload app
- 🐛 Not my internet connection
- 🐛 Wish I had never purchased
- 🐛 Takes 2 or 3 tries to stop saying problem
- 🐛 Flashes and disappears off screen
- 🐛 Not the first time this has happened
- 🐛 Wanting to turn water back on, but not allowed
- 🐛 No peace of mind
- 🐛 Glitches
- 🐛 App constantly crashes on opening
- 🐛 No progress on app working correctly
- 🐛 Cannot share access to device
- 🐛 Wife has to wake user up
- 🐛 Have to go downstairs to manually turn on
- 🐛 Disappointing and short-sighted
- 🐛 App terrible
- 🐛 Constantly will not open properly or at all
- 🐛 Resets login details when it updates
- 🐛 App updated and no longer logged in
- 🐛 Won't know it's not active
- 🐛 Since last update, won't connect
- 🐛 Reset, changed batteries, removed device, removed location, added new
- 🐛 Smartphone connects, but app says not connected
- 🐛 New router connection issues
- 🐛 Can't get things to connect
- 🐛 Netgear won't connect to GROHE
- 🐛 Reconnect to old router all fine again
- 🐛 Loses connection constantly
- 🐛 Have to delete and reinstall
- 🐛 Numerous error messages
- 🐛 False alarms
- 🐛 Alarm wakes user up
- 🐛 Holding email received
- 🐛 Woken by alarm with no valid reason
- 🐛 Cannot trust equipment when it fails
- 🐛 App does not connect
- 🐛 Useless system
- 🐛 Randomly turns off water without explanation
- 🐛 No idea if it would work for a leak
- 🐛 Warranty visit not organized
- 🐛 No one responds
- 🐛 Need phone call from someone who understands app
- 🐛 Integration process failed multiple times
- 🐛 Overly complex connectivity
- 🐛 App can't find GROHE blue
- 🐛 App will not respond at all
- 🐛 'Thinks' for an infinite amount of time
- 🐛 Hard to rely on product
- 🐛 App non-functional
- 🐛 Garden sprinkler mode functionality does not work
- 🐛 System still shuts off water while sprinklers are running
- 🐛 App doesn't work well at all
- 🐛 'Check now' just spins and spins
- 🐛 Never worked once
- 🐛 App shows devices connected but were actually off line
- 🐛 Not good if depending on device shutting off water
- 🐛 App will not let me delete the old device
- 🐛 Company should put out a much better app
- 🐛 Very poor
- 🐛 Terrible app
- 🐛 Product faulty all the time
- 🐛 No ability to remove and reinstall sensors
- 🐛 Most laughable instructions
- 🐛 Failed to add devices to WiFi network
- 🐛 Error code -1
- 🐛 Cannot add new device in former app
- 🐛 Force you to install this one
- 🐛 Wasted 1 hour to add 2 sensors
- 🐛 Had to install from Android device
- 🐛 Keeps defaulting sensor name
- 🐛 Error that two devices cannot have same name
- 🐛 Does not work with iOS 13
- 🐛 Impossible to operate devices
- 🐛 No real-time support
- 🐛 Poor remedial instructions
Requested features
23 requests- 💡 Bring back old home screen
- 💡 Bring back bar graph
- 💡 More innovative firmware updates
- 💡 More value from firmware updates
- 💡 Add option to ignore large water use
Show 18 moreShow fewer
- 💡 System should have self-learning capabilities
- 💡 Allow manual pause for water softener regeneration
- 💡 Improve app UI for clarity
- 💡 Simplify data model navigation
- 💡 Dark mode option
- 💡 Advanced analytics dashboard
- 💡 Fix sprinkler mode functionality
- 💡 Allow sharing access to other household members
- 💡 Real-time support
- 💡 Better remedial instructions
- 💡 Integrate with Smartlife app
- 💡 Improve app stability and performance
- 💡 Fix iOS 13 compatibility
- 💡 Allow deletion of old devices
- 💡 Improve app for second home users
- 💡 Allow easier device addition
- 💡 Improve app for users with many devices
- 💡 Make firmware updates easier
In-app purchases
ViCare
- Monthly1 Month trial$3.991 Month
- Yearly1 Month trial$33.991 Year
GROHE Sense
No in-app purchases
