CDK Service Mobile Desktop vs MDL Mobile

Current CDK Service clients you’ve been upgraded! We are releasing the next evolution in CDK Service software with CDK Service Mobile Desktop, making it faster and easier than ever to take care of customers on the drive! CDK Service state-of-the-art mobile technology gets Service Advisors out from behind the counter to meet the needs of today's consumers. Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a couple of taps on the iPad. No appointment? No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before. Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the iPad while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. With CDK eSignature enabled when it's time to get authorization, customers simply sign the iPad. Paperless write up keeps you with your customer and their vehicle at all times. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Service takes Automobile Dealership Service Departments to the next level.

The MDL autoMation Mobile app provides retail vehicle dealership staff with access to MDL's core functionality rendered by RFID, LPR and Bluetooth technologies (MDL Bloodhound). MDL mobile apps are designed to be flexible and easy to use. Push notifications of events keep you informed instead of having to call or walk around for status. Additionally this app gives any dealership employee the power to easily assign RFID & Bluetooth tags to service or inventory vehicles, thus increasing the number of tagged vehicles in their customer fleet and improving the overall functionality of their MDL system. This app also provides graphical mapping of vehicle lots for vehicle location and integration with MDL's partners such as AutoAlert, automotiveMastermind, TSD, and KeyPer Systems. --- About MDL autoMation™ (MDL) MDL is the country’s leader in providing total process improvement through Instant Guest Recognition & Messaging using Radio Frequency Identification (RFID) and License Plate Recognition technologies (LPR) through its Service Drive Concierge™ program. MDL’s Bloodhound™ Bluetooth beacon solution provides both Sales and Service departments with affordable vehicle location management. Dispatch Master effectively manages the movement operation of guest or inventory vehicles from any origin and destination point in a dealership. MDL systems are installed in leading U.S. dealerships enabling a ‘Ritz Carlton’ level of service, increased customer retention, improved CSI / SSI, and sales opportunities. MDL is fully integrated with leading industry partners in CRM, Sales Analytics, Service iPads, TSD Loaner Management, Tire Scan, Customer Loyalty, and Guest Messaging (CIM). ---