Comparison

ShipStation Mobile vs Chatra

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ShipStation Mobile

Manage your e-commerce orders, create shipping labels, and track shipments from anywhere. This app streamlines fulfillment processes, allowing you to view inventory, calculate rates, and stay connected to your business on the go.

Highlights
  • Import and manage e-commerce orders
  • Create and print shipping labels
  • Track shipments and send tracking emails
  • View and manage inventory levels
  • Calculate shipping rates
  • Generate SCAN forms for pickups
Features
Read full description

ShipStation Mobile gives you the power of ShipStation wherever you go. MANAGE ORDERS • Import all your orders • Scan barcodes to find orders fast • Edit & verify addresses • Hold or cancel orders • Apply bulk actions and presets CREATE LABELS • Create & print shipping labels • View & print pick lists & packing slips • Manage & process fulfillment orders TRACK SHIPMENTS • Track shipments • Re-send tracking emails • Create & send return labels • Generate SCAN forms for EOD pickup VIEW INVENTORY • Keep track of on hand quantities • Filter by low stock • View empty locations • Filter by warehouse STAY CONNECTED • View insights & analytics • Calculate shipping rates • Get alerts (+ on Apple Watch) Wherever you sell, however you ship, ShipStation makes order fulfillment exceptionally efficient.

About

Chatra

This app provides a mobile interface for a live chat service designed for websites. It enables businesses to engage with visitors, gather feedback, and enhance customer satisfaction through real-time communication.

Highlights
  • Live chat for websites
  • Customer engagement
  • Feedback collection
  • Real-time communication
  • Mobile client
Features
Read full description

Mobile client for Chatra, modern live chat software for websites. Deliver happiness & collect feedback. Beautifully.

Screenshots

ShipStation Mobile4 screens
Chatra2 screens

Verdict

The call

The clearest difference is rating: ShipStation Mobile at 4.6 against Chatra's 3.9. ShipStation Mobile also leads on update cadence (every 4 days vs every 3 months) and ratings volume (6.2K vs 14). Chatra's advantage is review sentiment (45% vs 15%) and monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ShipStation Mobile holds the better App Store score, 4.6 against 3.9. That said, the two scores are not equally well evidenced: ShipStation Mobile has 6.2K ratings behind it against 14, so its average is the more settled of the two. Written reviews complicate that: 15% of ShipStation Mobile's written reviews are positive against 45% of Chatra's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

ShipStation Mobile ships an update every 4 days, Chatra every 3 months. The most recent releases landed on October 24, 2026 and October 22, 2026 respectively.

Scorecard5 real differences · 5 level
ShipStation Mobile versus Chatra: the parameters behind the verdict, then further details
ParameterShipStation MobileChatra
PriceFreeFree
Rating4.6 (6.2K ratings) — better3.9 (14 ratings)
Positive reviews14.9% of reviews45.5% of reviews — better
Number of ratings6.2K — better14
Update frequencyEvery 4 days — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size134 MB6 MB
Age rating4+4+
DeveloperAuctaneRoger Wilco LLC

Customer experience

ShipStation Mobile

All ratings6,198 ratings
Positive90.6%
Neutral2.5%
Negative6.9%
Written reviews202 reviews
Positive14.9%
Neutral10.4%
Negative74.8%

Chatra

All ratings14 ratings
Positive64.3%
Neutral7.1%
Negative28.6%
Written reviews11 reviews
Positive45.5%
Neutral9.1%
Negative45.5%

Bugs and requests

ShipStation Mobile

Reported bugs

3 issues
  • App crashes when accessing certain features
  • Syncing issues between mobile app and desktop
  • Unreliable order updates and notifications

Requested features

4 requests
  • Improve mobile app functionality
  • Add support for more shipping carriers
  • Enhance order management and tracking
  • Streamline login and authentication process

Chatra

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ShipStation Mobile

No in-app purchases

None

Chatra

No in-app purchases

Questions

Is ShipStation Mobile free?
ShipStation Mobile is free to download, with no in-app purchases.
Is Chatra free?
Chatra is free to download, with no in-app purchases.
Which has better reviews, ShipStation Mobile or Chatra?
ShipStation Mobile is rated higher. ShipStation Mobile averages 4.6 out of 5 from 6.2K ratings, while Chatra averages 3.9 from 14 ratings.
Do ShipStation Mobile or Chatra have ads?
Neither ShipStation Mobile nor Chatra shows ads.
Which is updated more often, ShipStation Mobile or Chatra?
ShipStation Mobile ships an update every 4 days, and Chatra every 3 months. Most recently, ShipStation Mobile was updated on October 24, 2026 and Chatra on October 22, 2026.

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