Comparison

SoCo Connect vs FranklinWH

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SoCo Connect

Report non-emergency community issues like potholes or broken streetlights. Submit requests with photos, track their progress, and receive completion notifications. Stay informed about local news and events.

Highlights
  • Report non-emergency community concerns
  • Submit requests with photos
  • Track request status and completion
  • Monitor and comment on requests
  • Access county news and events
Read full description

SoCo Connect is a convenient way to report non-emergency community concerns and access County services. Here's how it works: 1. See something that needs to be fixed (potholes, street light problems, plugged culverts, etc.)? 2. Submit a request and attach a photo. 3. County staff receives the request and fixes the problem. 4. You are notified when the request is completed. You can monitor requests, provide comments, follow other requests in your community and check out the latest County news and events. Local government functions at its best when everyone participates. Download the app to get started today!

About

FranklinWH

Monitor and control your home energy system remotely. Track solar, grid, battery, and generator supply, alongside home electricity consumption. Optimize usage patterns and manage smart devices for energy savings.

Highlights
  • Remote system management
  • 24/7 energy monitoring
  • Usage statistics (year, month, day)
  • Remote control of consumption patterns
  • Smart Circuit management (AC, EV chargers)
  • Installer management tools
Features
Read full description

With the FranklinWH app, homeowners can manage your Franklin Home Power (FHP) system anytime, anywhere. The FranklinWH app monitors your home electricity consumption 24 hours a day, tracking solar, grid, battery and generator supply and home consumption. It provides usage statistics for time periods including year, month and day. You can remotely control your home electricity consumption pattern and the energy equipment while choosing an economical and energy-saving home electricity consumption plan. With the app, you can control the three optional Smart Circuits, managing unique devices such as air conditioners and EV chargers manually or through automatic schedules. The FranklinWH app also provides installers management of installation, operations and maintenance. Through the direct communication between app and the FHP, problems can quickly be resolved. The FranklinWH app is under constant development and we would love to receive your feedback and suggestions.

Screenshots

SoCo Connect2 screens
FranklinWH4 screens

Verdict

The call

The clearest difference is rating: FranklinWH at 3.4 against SoCo Connect's 1.9. FranklinWH also leads on update cadence (fortnightly vs every 3 months) and review sentiment (36% vs 21%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FranklinWH holds the better App Store score, 3.4 against 1.9. Both are backed by a comparable volume of ratings — 21 and 95 respectively. Written reviews point the same way: 21% of SoCo Connect's written reviews are positive against 36% of FranklinWH's.

UpkeepUpdate frequency

SoCo Connect ships an update every 3 months, FranklinWH fortnightly. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
SoCo Connect versus FranklinWH: the parameters behind the verdict, then further details
ParameterSoCo ConnectFranklinWH
PriceFreeFree
Rating1.9 (21 ratings)3.4 (95 ratings) — better
Positive reviews21.4% of reviews36.4% of reviews — better
Number of ratings2195 — better
Update frequencyEvery 3 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.0 — better15.0
Further details — not scored
Size47 MB166 MB
Age rating17+4+
DeveloperCounty of Sonoma Information Systems DepartmentFranklinWH Energy Storage Inc

Customer experience

SoCo Connect

All ratings21 ratings
Positive19.0%
Neutral0.0%
Negative81.0%
Written reviews14 reviews
Positive21.4%
Neutral0.0%
Negative78.6%

FranklinWH

All ratings94 ratings
Positive52.1%
Neutral20.2%
Negative27.7%
Written reviews55 reviews
Positive36.4%
Neutral25.5%
Negative38.2%

Bugs and requests

SoCo Connect

Not enough reviews yet to summarise bugs or requests.

FranklinWH

Reported bugs

23 issues
  • Refresh problem, requires constant refresh
  • Download function not working after update
  • Duplicates in event list
  • App takes a long time to load data
  • Issues tracking savings, they disappear
Show 18 more
  • Analysis part is useless, shows 0kwh
  • Shows 0 solar, analysis confusing
  • Errors in software
  • App has issues connecting to Agate
  • Grid outage and restoration notifications no longer work
  • Cannot connect to equipment without internet
  • App shows outages that are not occurring
  • Constant disconnect between SOC value and aPower
  • Message 'operation without permission' on access
  • App thinks temperature is Celsius, cannot change
  • Cannot update site name
  • TOU tariff data erased/changed
  • Reporting is not accurate, daily production sums incorrectly
  • Does not register weather correctly
  • Does not give correct FV panel production
  • Does not give correct unit consumption
  • App reports problems that self-correct but doesn't indicate it
  • Asks consumer to take actions without instructions or authorization

Requested features

23 requests
  • Add widget for basic information
  • Allow custom notification sounds
  • Add iPad layout/landscape mode
  • Add FaceID/biometric login
  • Break down months into weeks for Tariff Seasons
Show 18 more
  • Add Mac app or web app access
  • Integrate with HomeKit for automations
  • Make analytics available on PC or tablet
  • Ability to schedule smart circuits by day of week
  • Ability to use different SOC levels for different time periods
  • Add NEM3 profile update
  • Display individual battery percentages
  • More granular control over mode settings
  • Option to revert to previous dashboard/version
  • Manual hardware option for app support loss
  • Add push notification option for user-set SOC
  • Allow direct connection to Agate hotspot
  • Divert power from grid to charge battery
  • Improve TOU tariff data and Edison integration
  • Option to change temperature units (Celsius/Fahrenheit)
  • Allow updating site name without issues
  • Provide State of Health (SOH) data
  • Add true offline mode

In-app purchases

None

SoCo Connect

No in-app purchases

None

FranklinWH

No in-app purchases

Questions

Is SoCo Connect free?
SoCo Connect is free to download, with no in-app purchases.
Is FranklinWH free?
FranklinWH is free to download, with no in-app purchases.
Which has better reviews, SoCo Connect or FranklinWH?
FranklinWH is rated higher. SoCo Connect averages 1.9 out of 5 from 21 ratings, while FranklinWH averages 3.4 from 95 ratings.
Do SoCo Connect or FranklinWH have ads?
Neither SoCo Connect nor FranklinWH shows ads.
Which is updated more often, SoCo Connect or FranklinWH?
SoCo Connect ships an update every 3 months, and FranklinWH fortnightly. Most recently, SoCo Connect was updated on November 1, 2026 and FranklinWH on November 3, 2026.

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