Acronis Mobile vs Atera
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Acronis Mobile
Safeguard your mobile data with comprehensive backup solutions. Protect contacts, photos, videos, and more against loss or attacks. Back up to the cloud and your computer simultaneously for complete peace of mind.
- Backup contacts, photos, videos, calendars, reminders
- Simultaneous cloud and local computer backup
- Browse backup files for item recovery
- Encrypt mobile backups for privacy
- Manage backups via user-friendly dashboard
- Continuous backup while charging
- Wi-Fi only backup option
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Acronis Mobile protects your mobile data against accidental deletion, lost devices, and online attacks by delivering easy, reliable and complete backup for all of your iOS smartphones and tablets. With hybrid protection that’s better than the backup that comes with your phone, Acronis Mobile offers reliable data protection for your mobile devices, ensuring your contacts, photos, videos, reminders, and calendars are safe, accessible, and private. You can simultaneously back up your mobile files to the Acronis cloud and a local computer (Mac or PC) – using your Wi-Fi network to save on data charges. Need to retrieve a specific photo or contact? The new Acronis Mobile lets you browse your backup files for the individual item you want, without having to restore everything. \*\*\* Note: This app is not designed to work with business-oriented Acronis Cyber Protect. If you are looking for the mobile backup app for your business, search for “Acronis Cyber Protect” \*\*\* Features • Protect an unlimited number of mobile devices • Back up contacts, photos, videos, calendars, and reminders • Browse back up files to recover a specific item or make a full recovery • Back up to the cloud and a local computer (PC or Mac) at the same time • Access backup files to retrieve data from the current device or your other mobile devices • Ensure greater data privacy by encrypting your mobile backups • “Save Power Mode” helps manage battery usage, stopping continuous backups when power is low • Back Up continuously while charging • Save data charges with the “Use Wi-Fi Only” setting, or back up on-the-go via your cell connection • Access backed up data from any device, anytime, anywhere • Manage all of your backups with an intuitive, user-friendly dashboard The newly redesigned Acronis Mobile delivers backups that are easy, reliable, and complete.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Screenshots
Verdict
The clearest difference is rating: Acronis Mobile at 4.2 against Atera's 1.6. Acronis Mobile also leads on monetization model (free vs freemium) and review sentiment (33% vs 10%). Atera's advantage is iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Acronis Mobile holds the better App Store score, 4.2 against 1.6. That said, the two scores are not equally well evidenced: Acronis Mobile has 829 ratings behind it against 113, so its average is the more settled of the two. Written reviews point the same way: 33% of Acronis Mobile's written reviews are positive against 10% of Atera's.
Acronis Mobile ships an update every 2 months, Atera every 6 weeks. The most recent releases landed on October 15, 2026 and October 8, 2026 respectively.
| Parameter | Acronis Mobile | Atera |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (829 ratings) — better | 1.6 (113 ratings) |
| Positive reviews | 32.6% of reviews — better | 9.7% of reviews |
| Number of ratings | 829 — better | 113 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 17 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Acronis, Inc. | Atera Networks LTD. |
Customer experience
Acronis Mobile
Atera
User reviews
Acronis Mobile
From 829 App Store ratingsWhat we love
- 🚀 Fast backup
- 👍 Simple and easy to use
- 🔒 Secure backup to cloud
- 💡 Backup to NAS
Room to improve
- 🐛 Frequent backup failures
- 🐛 Unreliable restore functionality
- 🐛 Compatibility issues with newer devices
- 🔋 Slow backup speeds
- ⚠️ Discontinued NAS backup support
Atera
From 113 App Store ratingsWhat we love
- 🚀 Quick remote connection access to devices
- 📱 Helpful for on-the-go support when away from desk
- 🔔 Push notifications for alerts and tickets
- 👁️ Ability to view customer lists and device information
- 🌐 Works well with SSO authentication
Room to improve
- 🐛 Persistent login failures and authentication loops
- 🐛 Frequent unexpected logouts
- 🐛 App crashes when accessing tickets or replying
- 🐛 Blank white screens after login
- 📉 Very limited functionality compared to web version
Bugs and requests
Acronis Mobile
Reported bugs
3 issues- Login/password issues
- Backup process getting stuck
- Contacts not backed up completely
Requested features
4 requests- Option to specify backup folder location on NAS
- Backup of app data and settings
- Landscape mode support for iPad
- Ability to search and browse backed up files
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
Show 13 moreShow fewer
- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
Show 12 moreShow fewer
- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
In-app purchases
Acronis Mobile
No in-app purchases
Atera
No in-app purchases








