Comparison

Acronis Mobile vs Atera

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Acronis Mobile

Safeguard your mobile data with comprehensive backup solutions. Protect contacts, photos, videos, and more against loss or attacks. Back up to the cloud and your computer simultaneously for complete peace of mind.

Highlights
  • Backup contacts, photos, videos, calendars, reminders
  • Simultaneous cloud and local computer backup
  • Browse backup files for item recovery
  • Encrypt mobile backups for privacy
  • Manage backups via user-friendly dashboard
  • Continuous backup while charging
  • Wi-Fi only backup option
Features
Read full description

Acronis Mobile protects your mobile data against accidental deletion, lost devices, and online attacks by delivering easy, reliable and complete backup for all of your iOS smartphones and tablets. With hybrid protection that’s better than the backup that comes with your phone, Acronis Mobile offers reliable data protection for your mobile devices, ensuring your contacts, photos, videos, reminders, and calendars are safe, accessible, and private. You can simultaneously back up your mobile files to the Acronis cloud and a local computer (Mac or PC) – using your Wi-Fi network to save on data charges. Need to retrieve a specific photo or contact? The new Acronis Mobile lets you browse your backup files for the individual item you want, without having to restore everything. \*\*\* Note: This app is not designed to work with business-oriented Acronis Cyber Protect. If you are looking for the mobile backup app for your business, search for “Acronis Cyber Protect” \*\*\* Features • Protect an unlimited number of mobile devices • Back up contacts, photos, videos, calendars, and reminders • Browse back up files to recover a specific item or make a full recovery • Back up to the cloud and a local computer (PC or Mac) at the same time • Access backup files to retrieve data from the current device or your other mobile devices • Ensure greater data privacy by encrypting your mobile backups • “Save Power Mode” helps manage battery usage, stopping continuous backups when power is low • Back Up continuously while charging • Save data charges with the “Use Wi-Fi Only” setting, or back up on-the-go via your cell connection • Access backed up data from any device, anytime, anywhere • Manage all of your backups with an intuitive, user-friendly dashboard The newly redesigned Acronis Mobile delivers backups that are easy, reliable, and complete.

About

Atera

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

Highlights
  • Alert monitoring
  • Customer and device access
  • Remote access
  • On-site support
  • Help desk
  • Remote Monitoring and Management (RMM)
Features
Read full description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

Screenshots

Acronis Mobile4 screens
Atera4 screens

Verdict

The call

The clearest difference is rating: Acronis Mobile at 4.2 against Atera's 1.6. Acronis Mobile also leads on monetization model (free vs freemium) and review sentiment (33% vs 10%). Atera's advantage is iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Acronis Mobile holds the better App Store score, 4.2 against 1.6. That said, the two scores are not equally well evidenced: Acronis Mobile has 829 ratings behind it against 113, so its average is the more settled of the two. Written reviews point the same way: 33% of Acronis Mobile's written reviews are positive against 10% of Atera's.

UpkeepUpdate frequency

Acronis Mobile ships an update every 2 months, Atera every 6 weeks. The most recent releases landed on October 15, 2026 and October 8, 2026 respectively.

Scorecard5 real differences · 5 level
Acronis Mobile versus Atera: the parameters behind the verdict, then further details
ParameterAcronis MobileAtera
PriceFreeFree
Rating4.2 (829 ratings) — better1.6 (113 ratings)
Positive reviews32.6% of reviews — better9.7% of reviews
Number of ratings829 — better113
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size17 MB71 MB
Age rating4+4+
DeveloperAcronis, Inc.Atera Networks LTD.

Customer experience

Acronis Mobile

All ratings829 ratings
Positive79.3%
Neutral3.5%
Negative17.2%
Written reviews187 reviews
Positive32.6%
Neutral8.6%
Negative58.8%

Atera

All ratings113 ratings
Positive10.6%
Neutral6.2%
Negative83.2%
Written reviews93 reviews
Positive9.7%
Neutral6.5%
Negative83.9%

User reviews

Acronis Mobile

From 829 App Store ratings

What we love

  • 🚀 Fast backup
  • 👍 Simple and easy to use
  • 🔒 Secure backup to cloud
  • 💡 Backup to NAS

Room to improve

  • 🐛 Frequent backup failures
  • 🐛 Unreliable restore functionality
  • 🐛 Compatibility issues with newer devices
  • 🔋 Slow backup speeds
  • ⚠️ Discontinued NAS backup support

Atera

From 113 App Store ratings

What we love

  • 🚀 Quick remote connection access to devices
  • 📱 Helpful for on-the-go support when away from desk
  • 🔔 Push notifications for alerts and tickets
  • 👁️ Ability to view customer lists and device information
  • 🌐 Works well with SSO authentication

Room to improve

  • 🐛 Persistent login failures and authentication loops
  • 🐛 Frequent unexpected logouts
  • 🐛 App crashes when accessing tickets or replying
  • 🐛 Blank white screens after login
  • 📉 Very limited functionality compared to web version

Bugs and requests

Acronis Mobile

Reported bugs

3 issues
  • Login/password issues
  • Backup process getting stuck
  • Contacts not backed up completely

Requested features

4 requests
  • Option to specify backup folder location on NAS
  • Backup of app data and settings
  • Landscape mode support for iPad
  • Ability to search and browse backed up files

Atera

Reported bugs

18 issues
  • Login loops back to authentication screen
  • MFA window fails to appear
  • App won't connect or load data
  • Blank white screen after successful login
  • Message input field hidden behind keyboard when replying to tickets
Show 13 more
  • App freezes when accessing tickets
  • Biometric authentication fails with 'Something went wrong' error
  • Notifications don't arrive when app is logged out
  • Ticket text displays only one line
  • Images and attachments not rendering
  • Filters not working correctly
  • Resolved or deleted tickets still appearing in lists
  • App crashes when replying to tickets
  • Timer auto-starts when viewing tickets
  • Keyboard and UI overlap issues
  • Recent update broke ticket reply functionality
  • iOS 26 compatibility issues
  • Biometric login inconsistently working

Requested features

17 requests
  • Full ticket creation and management capabilities
  • Dark mode for nighttime usage
  • Patch management integration
  • Software reporting and uninstall features
  • Device assignment and renaming functionality
Show 12 more
  • Technician chat and messaging
  • Custom app dashboard
  • Host services and task manager access
  • Support chat and ticket access via app
  • Script execution capability
  • Extended session timeout or persistent login
  • OAuth 2.0 support for biometric-only authentication
  • GPS tracking for technicians
  • Scheduler for shifts and time off
  • Task management system
  • Improved ticket text display and formatting
  • Better image and attachment handling

In-app purchases

None

Acronis Mobile

No in-app purchases

None

Atera

No in-app purchases

Questions

Is Acronis Mobile free?
Acronis Mobile is free to download, with no in-app purchases.
Is Atera free?
Atera is free to download, with no in-app purchases.
Which has better reviews, Acronis Mobile or Atera?
Acronis Mobile is rated higher. Acronis Mobile averages 4.2 out of 5 from 829 ratings, while Atera averages 1.6 from 113 ratings.
Do Acronis Mobile or Atera have ads?
Neither Acronis Mobile nor Atera shows ads.
Which is updated more often, Acronis Mobile or Atera?
Acronis Mobile ships an update every 2 months, and Atera every 6 weeks. Most recently, Acronis Mobile was updated on October 15, 2026 and Atera on October 8, 2026.

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