MyFrontier vs CoServ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyFrontier
Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.
- Manage Frontier services
- Personalized rewards and discounts
- Make payments and manage billing
- Track orders and installation updates
- Upgrade plans and add-ons
- Virtual assistant for support
- Troubleshoot service issues
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Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
CoServ
Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.
- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map
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App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
Screenshots
Verdict
The clearest difference is rating: MyFrontier at 4.6 against CoServ's 2.3. MyFrontier also leads on ratings volume (176K vs 125) and review sentiment (30% vs 11%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyFrontier holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: MyFrontier has 176K ratings behind it against 125, so its average is the more settled of the two. Written reviews point the same way: 30% of MyFrontier's written reviews are positive against 11% of CoServ's.
MyFrontier ships an update monthly, CoServ every 2 months. The most recent releases landed on October 15, 2026 and October 7, 2026 respectively.
| Parameter | MyFrontier | CoServ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (176K ratings) — better | 2.3 (125 ratings) |
| Positive reviews | 29.6% of reviews — better | 11.3% of reviews |
| Number of ratings | 176K — better | 125 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #145 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 134 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | Frontier Communications | Denton County Electric Cooperative |
Customer experience
MyFrontier
CoServ
User reviews
MyFrontier
From 176K App Store ratingsWhat we love
- 👍 Convenient bill payment
- 🚀 Fast internet speeds
- 💡 Helpful technician support
Room to improve
- 🐛 Unreliable app functionality
- 🔍 Poor customer service
- 🤔 Unexpected charges and fees
- 📉 Declining service quality over time
CoServ
From 125 App Store ratingsWhat we love
- 👍 Works for needs
- 👍 Helpful for usage data
- 👍 Good customer service
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues persist
- 🐛 Unintuitive UI/UX
- 🐛 Slow performance
- 🐛 Payment submission errors
Bugs and requests
MyFrontier
Reported bugs
3 issues- App crashes and errors
- Inability to complete transactions
- Inconsistent account information
Requested features
3 requests- Improved app navigation and user interface
- Ability to manage linked accounts
- Reliable outage notifications and status updates
CoServ
Reported bugs
18 issues- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
Show 13 moreShow fewer
- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly
Requested features
7 requests- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
Show 2 moreShow fewer
- Improve data presentation and zoomability
- Allow scheduling credit card payments online
In-app purchases
MyFrontier
No in-app purchases
CoServ
No in-app purchases









