FrontApp vs Rhombus Key
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FrontApp
This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.
- Unified customer communication
- Automated workflows
- Real-time collaboration
- Centralized message routing
- Customer operations visibility
- Team efficiency tools
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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
Rhombus Key
Securely unlock doors directly from your smartphone. Replace physical keys and keycards with mobile credentials for fast, seamless building access. Manage multiple locations and favorite doors with a single login.
- Secure smartphone door unlocking
- Mobile credentials for building access
- Seamless waving to unlock
- Favorite door navigation
- Multi-location access
- Centralized control via Rhombus Access Control
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Wave Hello to Rhombus Key – to securely unlock doors straight from your Smartphone. Say goodbye to physical keys, keycards, and badges by using Rhombus Key for: - Fast and secure building access with mobile credentials. - Seamless badging by simply waving to unlock or by using your phone. - Quick navigation to your most-used doors by saving your favorites. - Multi-location access across all your doors with one login. This app is compatible with Rhombus Access Control – a modern approach to building management with centralized visibility and control, seamless remote access, and unlimited scalability.
Screenshots
Verdict
The clearest difference is rating: Rhombus Key at 4.3 against FrontApp's 3.3. Rhombus Key also leads on review sentiment (74% vs 35%) and monetization model (free vs ad-supported). FrontApp's advantage is device support (3 vs 1). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Rhombus Key holds the better App Store score, 4.3 against 3.3. Both are backed by a comparable volume of ratings — 185 and 71 respectively. Written reviews point the same way: 35% of FrontApp's written reviews are positive against 74% of Rhombus Key's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 23, 2026 and August 23, 2026 respectively.
| Parameter | FrontApp | Rhombus Key |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (185 ratings) | 4.3 (71 ratings) — better |
| Positive reviews | 34.8% of reviews | 74.1% of reviews — better |
| Number of ratings | 185 — better | 71 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 80 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | FrontApp, Inc. | Rhombus Systems, Inc. |
Customer experience
FrontApp
Rhombus Key
Bugs and requests
FrontApp
Reported bugs
17 issues- App crashes frequently on launch and during use
- Emails fail to send or send blank messages
- Login redirects don't complete (Google auth)
- App freezes requiring phone restart
- Unable to mark emails as read
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- Cannot attach images to emails
- Cannot delete or close draft emails
- Inbox fails to load or refresh automatically
- Email body content doesn't load
- Keyboard jumps and disappears when typing comments
- Comment box loses focus with physical keyboard
- App closes when switching to other apps
- Swipe gestures display blank white screens
- Send button requires multiple taps to work
- Tags cannot be removed from emails
- App logs out users unexpectedly
- Performance degradation after updates
Requested features
15 requests- Dark mode for mobile app
- Ability to manage other users' status on mobile
- Calendar integration on mobile
- Push notifications for untagged emails
- Language filtering on mobile
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- Draft generation/AI features on mobile
- Knowledge base access on mobile
- Scheduling links option
- Multi-email selection with swipe gestures
- Tag and template creation/editing on mobile
- Better email truncation handling
- Session persistence when switching apps
- Apple Watch compatibility
- App widgets for mobile
- Advanced search functionality
Rhombus Key
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FrontApp
No in-app purchases
Rhombus Key
No in-app purchases
