Comparison

FrontApp vs TrouperList

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FrontApp

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

Highlights
  • Unified customer communication
  • Automated workflows
  • Real-time collaboration
  • Centralized message routing
  • Customer operations visibility
  • Team efficiency tools
Read full description

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

About

TrouperList

Features
Read full description

TrouperList is the CRM built specifically for working performers. Whether you're a magician, musician, comedian, juggler, or speaker, TrouperList keeps your business organized so you can focus on the show. SET LISTS & SHOW PLANNING Build your set by dragging and reordering routines, pull a saved template in one tap, or copy the lineup from a previous show with the same client. TIMING INTELLIGENCE Stop guessing how long your show will run. TrouperList learns your real performance times from a rolling 10-show average and shows you the total runtime as you build your set — so your 45-minute show actually lands in 45 minutes. REPEAT DETECTION The routine picker flags when a client has already seen a piece, right in the UI — no more accidentally re-performing the same trick, song, or bit for the same audience. CONTACTS & BOOKING Keep clients, venues, and leads in one searchable list. Log notes, track history, and build your set directly from a contact's record. INVOICING & MONEY Track what every show pays, what it costs (supplies, travel, prop costs), and your net margin. Generate clean, print-ready invoices with your business info baked in. REMINDERS & CALENDAR Get a push notification before every show so you never miss a call time. Subscribe to your private calendar URL in Apple Calendar or Google Calendar. RUN-OF-SHOW SHEETS Print a mobile-friendly run-of-show before every gig — set order, timing, venue details, and contacts on one shareable page. CUSTOM FIELDS Track anything specific to your act: contract status, lead source, required songs, prop manifest. Up to 25 custom fields per record type. BUILT FOR YOUR ACT Tell TrouperList what kind of performer you are and the app speaks your language. "Routine" becomes "Song" for musicians, "Bit" for comedians, "Talk" for speakers. FREE TO START TrouperList is free for up to 25 shows, 25 contacts, and 10 routines. Upgrade for 1,000 shows, 1,000 contacts, 500 routines, 100 saved set lists, and 25 custom fields per record type. Cancel any time from Settings.

Screenshots

FrontApp4 screens
TrouperList4 screens

Verdict

The call

FrontApp and TrouperList are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
FrontApp versus TrouperList: the parameters behind the verdict, then further details
ParameterFrontAppTrouperList
PriceFreeFree
Rating3.3 (202 ratings) — better—
Positive reviews34.5% of reviews—
Number of ratings202 — better—
Update frequencyEvery 3 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.0 — better
Further details — not scored
Size79 MB7 MB
Age rating4+17+
DeveloperFrontApp, Inc.MICHELLE JEAN TABOR

Bugs and requests

FrontApp

Reported bugs

17 issues
  • App crashes frequently on launch and during use
  • Emails fail to send or send blank messages
  • Login redirects don't complete (Google auth)
  • App freezes requiring phone restart
  • Unable to mark emails as read
Show 12 more
  • Cannot attach images to emails
  • Cannot delete or close draft emails
  • Inbox fails to load or refresh automatically
  • Email body content doesn't load
  • Keyboard jumps and disappears when typing comments
  • Comment box loses focus with physical keyboard
  • App closes when switching to other apps
  • Swipe gestures display blank white screens
  • Send button requires multiple taps to work
  • Tags cannot be removed from emails
  • App logs out users unexpectedly
  • Performance degradation after updates

Requested features

15 requests
  • Dark mode for mobile app
  • Ability to manage other users' status on mobile
  • Calendar integration on mobile
  • Push notifications for untagged emails
  • Language filtering on mobile
Show 10 more
  • Draft generation/AI features on mobile
  • Knowledge base access on mobile
  • Scheduling links option
  • Multi-email selection with swipe gestures
  • Tag and template creation/editing on mobile
  • Better email truncation handling
  • Session persistence when switching apps
  • Apple Watch compatibility
  • App widgets for mobile
  • Advanced search functionality

TrouperList

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

FrontApp

No in-app purchases

None

TrouperList

No in-app purchases

Questions

Is FrontApp free?
FrontApp is free to download, with no in-app purchases.
Is TrouperList free?
TrouperList is free to download, with no in-app purchases.
Do FrontApp or TrouperList have ads?
Neither FrontApp nor TrouperList shows ads.

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