Comparison

Hello Alfred vs Members Only

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hello Alfred

This platform offers in-home hospitality and services to simplify your life. Book home services like grocery delivery and cleaning, and access exclusive events and virtual classes. It provides human-powered assistance and personalized services to enhance your living experience.

Highlights
  • Home service booking
  • Grocery delivery
  • Home cleaning
  • Exclusive events
  • Virtual classes
  • Human-powered assistance
  • Personalized services
Features
Read full description

The first in-home hospitality and experiences platform designed for the future of living. Alfred is changing the way you take care of your home and connect with your community. Through the app you can you easily book home services like grocery delivery and home cleaning while also getting access to exclusive events and virtual classes. WHAT WE DO Human-powered help: A team of people you know by name, dedicated to anticipating and fulfilling your needs. Personalized services: A range of in-home and on-request services designed to simplify and improve your life. Technology to power your building: An industry-leading technology platform that keeps you and your building in sync. HOW IT WORKS 1. Sign up in the app to see if you live in an Alfred building. (If you don't, let your property manager know!) 2. Use the app to ask us for help. 3. Come Home Happy with your to-dos done. SOME QUICK STATS - More than 1 million requests completed. - Alfred Home Managers and Hospitality Specialists are W-2 employees of the company. - Hello Alfred named one of Fast Company's Most Innovative Companies in the World 2018, 2019. - Operating in more than 20 major U.S. cities, including NYC, LA, DC, SF, Chicago, Boston, and Dallas. WHY HELLO ALFRED - We combine the ease-of-use of an app with the ingenuity of a dedicated Hello Alfred team member. - Our platform gets to know you better over time so we can anticipate your needs and personalize your service. - We source, vet, and verify the best vendors for your area. - We conduct rigorous background checks and best-in-class training for all Alfred Home Managers. WHAT OUR MEMBERS ARE SAYING "I don't know how you do it, but you make me look forward to Mondays!" - Jona C., Alfred Member "[Hello Alfred] has really changed our New York experience and our lives." - Sarah T., Alfred Member "Hello Alfred was there when I needed them most. I ended up in the hospital unexpectedly and my Alfred came to fill my fridge, get my prescriptions and took care of everything I needed without thinking twice." - Kirsten J., Alfred Member "Having my laundry, groceries, and packages taken care of for me allows me to maximize my weekends. I think one of the other reasons Hello Alfred is so useful is that it removes 100% of the cognitive load of chores." - Josh C., Alfred Member QUESTIONS, CONCERNS, FEEDBACK? We want to know! hi@helloalfred.com

About

Members Only

Access exclusive luxury experiences and lifestyle services with a tap. Book exotic cars, yachts, villas, private jets, and VIP events. Partnering with top brands to fulfill your biggest dreams.

Highlights
  • Book exotic cars
  • Reserve yachts and villas
  • Secure event tickets
  • Arrange private jets
  • Find VIP experiences
  • Access luxury lifestyle services
Features
Read full description

Members Only is more than just a luxury concierge service, our mission is to enhance our members day-to-day lives and fulfil their biggest dreams. Through bespoke experiences and lifestyle services. Members Only brings you all experiences Book Exotic Cars, Yachts, Villas, Events, Private Jets, Restaurants and VIP Experiences within a click of a button! As the leading voice on luxury from memorable events, to corporate services, we are proud to partner with the world’s most recognised brands.

Screenshots

Hello Alfred4 screens
Members Only4 screens

Verdict

The call

The clearest difference is review sentiment: Members Only at 100% against Hello Alfred's 34%. Members Only also leads on monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.7). Hello Alfred's advantage is update cadence (every 2 months vs every 10 months) and ratings volume (2.1K vs 3). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Members Only holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Hello Alfred has 2.1K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 34% of Hello Alfred's written reviews are positive against 100% of Members Only's.

UpkeepUpdate frequency

Hello Alfred ships an update every 2 months, Members Only every 10 months. The most recent releases landed on October 23, 2026 and September 19, 2026 respectively.

Scorecard6 real differences · 4 level
Hello Alfred versus Members Only: the parameters behind the verdict, then further details
ParameterHello AlfredMembers Only
PriceFreeFree
Rating4.7 (2.1K ratings)5.0 (3 ratings) — better
Positive reviews33.7% of reviews100.0% of reviews — better
Number of ratings2.1K — better3
Update frequencyEvery 2 months — betterEvery 10 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.013 — better
Further details — not scored
Size99 MB41 MB
Age rating17+4+
DeveloperAlfred Club IncJavier Sanchez

Customer experience

Hello Alfred

All ratings2,107 ratings
Positive92.2%
Neutral1.1%
Negative6.7%
Written reviews89 reviews
Positive33.7%
Neutral2.2%
Negative64.0%

Members Only

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Hello Alfred

Reported bugs

4 issues
  • Login issues and account setup problems
  • Inability to view images and content properly
  • Maintenance requests not being addressed
  • Inconsistent and unreliable service delivery

Requested features

4 requests
  • Improve app stability and performance
  • Enhance communication and customer service
  • Provide more transparent and fair pricing
  • Allow alternative options to access building services

Members Only

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Hello Alfred

No in-app purchases

None

Members Only

No in-app purchases

Questions

Is Hello Alfred free?
Hello Alfred is free to download, with no in-app purchases.
Is Members Only free?
Members Only is free to download, with no in-app purchases.
Which has better reviews, Hello Alfred or Members Only?
Members Only is rated higher. Hello Alfred averages 4.7 out of 5 from 2.1K ratings, while Members Only averages 5.0 from 3 ratings.
Do Hello Alfred or Members Only have ads?
Neither Hello Alfred nor Members Only shows ads.
Which is updated more often, Hello Alfred or Members Only?
Hello Alfred ships an update every 2 months, and Members Only every 10 months. Most recently, Hello Alfred was updated on October 23, 2026 and Members Only on September 19, 2026.

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