Teamwork Desk vs WebexOne
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Teamwork Desk
Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.
- Full help desk dashboard access
- Create and reply to tickets
- Bulk ticket updates
- Add private team notes
- Generate time logs
- Manage agents and customers
Read full descriptionHide full description
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered. Key Features: • Manage your help desk on the go with full dashboard access • Create new tickets and reply to existing tickets while you’re away from your desk • Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more • Add private notes to tickets to collaborate with your team • Review and sign-off on replies from agents enrolled in training • Generate time logs on all replies • Search tickets • Manage agents, customers and company profiles • Create tasks directly in your linked Teamwork Projects installation Questions? Click on the App Support link below and we'll be more than happy to help! Love the app? Leave a quick review below!
WebexOne
Explore the latest Webex product innovations, including Hybrid Work and Customer Experience. Connect with guest speakers, attend learning sessions, and network with industry professionals. Personalize your schedule, engage in leaderboards, and access live streams.
- Product innovation deep-dives
- Guest speaker sessions
- Networking opportunities
- Personalized agenda
- Leaderboard engagement
- Live stream access
Read full descriptionHide full description
WebexOne offers a deep-dive into all the latest Webex product innovations, from intelligent work to customer experiences. That's not all... we'll be featuring special guest speakers, multiple learning sessions, and a chance to network with innovators like you. Download the app to personalize your agenda, network with other attendees, and access live streams on the go!
Screenshots
Verdict
The clearest difference is rating: WebexOne at 4.9 against Teamwork Desk's 2.0. WebexOne also leads on ratings volume (102 vs 20). Teamwork Desk's advantage is update cadence (every 2 months vs every 5 months) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WebexOne holds the better App Store score, 4.9 against 2.0. That said, the two scores are not equally well evidenced: WebexOne has 102 ratings behind it against 20, so its average is the more settled of the two.
Teamwork Desk ships an update every 2 months, WebexOne every 5 months. The most recent releases landed on October 13, 2026 and October 17, 2026 respectively.
| Parameter | Teamwork Desk | WebexOne |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (20 ratings) | 4.9 (102 ratings) — better |
| Positive reviews | 13.8% of reviews | — |
| Number of ratings | 20 | 102 — better |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 17 |
| Further details — not scored | ||
| Size | 2 MB | 94 MB |
| Age rating | 4+ | 17+ |
| Developer | Teamwork Crew Limited | Cisco |
Customer experience
Teamwork Desk
WebexOne
In-app purchases
Teamwork Desk
No in-app purchases
WebexOne
No in-app purchases
Questions
Is Teamwork Desk free?
Is WebexOne free?
Which has better reviews, Teamwork Desk or WebexOne?
Do Teamwork Desk or WebexOne have ads?
Which is updated more often, Teamwork Desk or WebexOne?
Other comparisons
