Comparison

Zendesk Sell vs Teamwork Desk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Sell

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

Highlights
  • Communication tracking
  • Email templates with view notifications
  • Geolocation for nearby customers
  • Automatic call logging
  • Mobile reporting
  • Offline access
  • Real-time lead notifications
Read full description

Zendesk Sell is a sales productivity platform that blends usability and intelligence to give you a cutting edge mobile sales experience. Sell not only provides everything that you and your sales team would ever need from a sales app, but also goes above and beyond by adding mobile sales productivity features like communication tracking, email templates with view notifications, geolocation and mobile reporting. With the top rated Sell mobile apps for iPad and iPhone, your sales team will have access to everything they need to be efficient and effective, right in the palm of their hand. Sell provides a fast and secure communication tool that gives you complete pipeline visibility of your team. With a highly usable interface, offline access, and the ability to sync to all of your devices including the web application, Sell is the perfect tool for effectively managing your sales team. The Sell iPhone and iPad apps not only includes amazing mobile features; they include features that translate to providing a great mobile sales experience. In addition to providing a core sales app that includes all of your customer relations management needs, Sell also provides: --MOBILE SALES PRODUCTIVITY-- • Geolocation to view all of your nearby customers on a native map • Email templates for quick, personalized communication • Email view notifications so you know when a message has been opened • Automatic call logging and call outcome tracking • Smart list integration to view your existing smart lists directly on your phone, taking the latest Sell technology with you everywhere • Communication tracking complete with sync functionality --INTELLIGENCE-- • Receive a real-time notification when critical leads, contacts and deals are updated rather than waiting to find out at the weekly sales meeting. • Reporting functionality with a beautifully clear user interface, so that you can see your sales funnel from any angle, and customize the information displayed so that it caters to your needs. Sell is the leading mobile sales app for high performance sales teams on the road. --THE BENEFITS ARE CLEAR-- Why Reps love Sell: -Email templates and view notifications -Auto call logging -Visualize leads, contacts and deals on a map with geolocation Why Managers love Sell: -Complete pipeline visibility for field reps -On the go reporting -Real-time notifications Sell doesn't just get the job done. It provides an experience that makes you productive anytime, anywhere. Download the Zendesk Sell app now for a powerful and intelligent mobile sales experience.

About

Teamwork Desk

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

Highlights
  • Full help desk dashboard access
  • Create and reply to tickets
  • Bulk ticket updates
  • Add private team notes
  • Generate time logs
  • Manage agents and customers
Read full description

Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered. Key Features: • Manage your help desk on the go with full dashboard access • Create new tickets and reply to existing tickets while you’re away from your desk • Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more • Add private notes to tickets to collaborate with your team • Review and sign-off on replies from agents enrolled in training • Generate time logs on all replies • Search tickets • Manage agents, customers and company profiles • Create tasks directly in your linked Teamwork Projects installation Questions? Click on the App Support link below and we'll be more than happy to help! Love the app? Leave a quick review below!

Screenshots

Zendesk Sell4 screens
Teamwork Desk4 screens

Verdict

The call

The clearest difference is review sentiment: Zendesk Sell at 80% against Teamwork Desk's 14%. Zendesk Sell also leads on rating (4.6 vs 2.0) and ratings volume (1.6K vs 20). Teamwork Desk's advantage is in-app purchases (none vs 1). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. Teamwork Desk asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Zendesk Sell holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Zendesk Sell has 1.6K ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 80% of Zendesk Sell's written reviews are positive against 14% of Teamwork Desk's.

UpkeepUpdate frequency

Zendesk Sell ships an update every 3 months, Teamwork Desk every 2 months. The most recent releases landed on September 15, 2026 and June 11, 2026 respectively.

Scorecard5 real differences · 5 level
Zendesk Sell versus Teamwork Desk: the parameters behind the verdict, then further details
ParameterZendesk SellTeamwork Desk
PriceFreeFree
Rating4.6 (1.6K ratings) — better2.0 (20 ratings)
Positive reviews80.4% of reviews — better13.8% of reviews
Number of ratings1.6K — better20
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.013.0
Further details — not scored
Size91 MB2 MB
Age rating4+4+
DeveloperFuture SimpleTeamwork Crew Limited

Customer experience

Zendesk Sell

All ratings1,566 ratings
Positive90.9%
Neutral3.6%
Negative5.5%
Written reviews230 reviews
Positive80.4%
Neutral4.8%
Negative14.8%

Teamwork Desk

All ratings20 ratings
Positive15.0%
Neutral15.0%
Negative70.0%
Written reviews29 reviews
Positive13.8%
Neutral13.8%
Negative72.4%

Bugs and requests

Zendesk Sell

Reported bugs

5 issues
  • Leads not syncing properly
  • Deals disappearing from the app
  • White screen on app launch
  • Signature issues in email integration
  • Inconsistent call and text logs

Requested features

5 requests
  • Customizable sales pipelines
  • Advanced reporting and analytics
  • Improved mobile app performance
  • Better email and calendar integration
  • Ability to edit user-defined fields

Teamwork Desk

Not enough reviews yet to summarise bugs or requests.

In-app purchases

1 purchases

Zendesk Sell

One-time1
  • Voice Credit$4.99
None

Teamwork Desk

No in-app purchases

Questions

Is Zendesk Sell free?
Zendesk Sell is free to download, with in-app purchases available.
Is Teamwork Desk free?
Teamwork Desk is free to download, with no in-app purchases.
Which has better reviews, Zendesk Sell or Teamwork Desk?
Zendesk Sell is rated higher. Zendesk Sell averages 4.6 out of 5 from 1.6K ratings, while Teamwork Desk averages 2.0 from 20 ratings.
Do Zendesk Sell or Teamwork Desk have ads?
Neither Zendesk Sell nor Teamwork Desk shows ads.
Which is updated more often, Zendesk Sell or Teamwork Desk?
Zendesk Sell ships an update every 3 months, and Teamwork Desk every 2 months. Most recently, Zendesk Sell was updated on September 15, 2026 and Teamwork Desk on June 11, 2026.

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