Comparison

ASSA ABLOY Customer Support vs Triangulum AI

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ASSA ABLOY Customer Support

Connect with technical support representatives through real-time video streaming. Share your screen and annotate over the video to get assistance with product issues. Access customer service departments for help.

Highlights
  • Real-time video streaming
  • Screen sharing
  • Video annotation
  • Direct access to support departments
  • Customer service assistance
Features
Read full description

This app provides access for the listed ASSA ABLOY Technical Support and Customer Service departments with the ability to share and annotate over real time video stream with our Technical Support Representatives.

About

Triangulum AI

This app offers a modern interface for managing alarm monitoring accounts. It features a new dashboard for account statistics, streamlined account testing, and enhanced location services to view nearby accounts. Security is prioritized with biometric and multi-factor authentication.

Highlights
  • Modern, intuitive user interface
  • Customizable metrics dashboard
  • Streamlined account test management
  • Live countdown timers for no actions
  • Nearby accounts map view
  • Enhanced account overview page
  • Biometric and multi-factor authentication
Features
Read full description

==Modern Interface==  We're propelling Triangulum AI into the future with a modern user interface. Access all the features you know and love, now in a faster, more intuitive flow. With enhanced responsiveness, navigating and managing your account base has never been easier. A new dark mode has also been introduced so you can customize the app's feel to your liking.   ==New Metrics Dashboard==  View account base statistics that give you the ability to view the health of your accounts, address issues faster, and support a great customer experience. Customize the home page to your liking by toggling on and off the features you want to see.   ==Easier Account Test Management==  Use our improved no action flow to place accounts on and off test. You can view and interact with active no actions for your account base right from the home page or place a no action right from the new account overview page. Active no actions now have a live countdown timer that is visible from the account overview page, with the ability to quickly extend the time or remove it if you no longer need it. Once the no action has expired, grab the zone test report for quick documentation of all the signals that came in while the account was on no action.   ==Nearby Accounts==  Enhanced location services now give you the ability to view all of your accounts on the new dashboard maps page. You can also navigate to them easily from the individual account page!   ==Enhanced Account Overview== Account information and updates are now just a tap away with our new Account Overview page. Everything you need to know about an account is all in one place. Edit zones, update contacts, manage panel information, and view account history in an easy-to-use flow.   ==Security is Standard== Enable biometrics right from the settings to make your sign-in experience seamless across the Triangulum AI suite. Multi-factor authentication is standard, so you can rest easy knowing your data is secure.

Screenshots

ASSA ABLOY Customer Support1 screens
Triangulum AI4 screens

Verdict

The call

The clearest difference is iOS requirement: ASSA ABLOY Customer Support at 11.0 against Triangulum AI's 16.4. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Triangulum AI holds the better App Store score, 4.3 against 4.2. Both are backed by a comparable volume of ratings — 21 and 20 respectively.

UpkeepUpdate frequency

ASSA ABLOY Customer Support ships an update every 2 months, Triangulum AI monthly. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.

Scorecard1 real difference · 9 level
ASSA ABLOY Customer Support versus Triangulum AI: the parameters behind the verdict, then further details
ParameterASSA ABLOY Customer SupportTriangulum AI
PriceFreeFree
Rating4.2 (21 ratings)4.3 (20 ratings) — better
Positive reviews66.7% of reviews—
Number of ratings21 — better20
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better16.4
Further details — not scored
Size40 MB72 MB
Age rating4+4+
DeveloperAssaAbloyRapid Response Monitoring, Inc.

Customer experience

ASSA ABLOY Customer Support

All ratings20 ratings
Positive75.0%
Neutral5.0%
Negative20.0%
Written reviews3 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

Triangulum AI

All ratings19 ratings
Positive84.2%
Neutral0.0%
Negative15.8%

In-app purchases

None

ASSA ABLOY Customer Support

No in-app purchases

None

Triangulum AI

No in-app purchases

Questions

Is ASSA ABLOY Customer Support free?
ASSA ABLOY Customer Support is free to download, with no in-app purchases.
Is Triangulum AI free?
Triangulum AI is free to download, with no in-app purchases.
Which has better reviews, ASSA ABLOY Customer Support or Triangulum AI?
Triangulum AI is rated higher. ASSA ABLOY Customer Support averages 4.2 out of 5 from 21 ratings, while Triangulum AI averages 4.3 from 20 ratings.
Do ASSA ABLOY Customer Support or Triangulum AI have ads?
Neither ASSA ABLOY Customer Support nor Triangulum AI shows ads.
Which is updated more often, ASSA ABLOY Customer Support or Triangulum AI?
ASSA ABLOY Customer Support ships an update every 2 months, and Triangulum AI monthly. Most recently, ASSA ABLOY Customer Support was updated on November 6, 2026 and Triangulum AI on October 30, 2026.

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