Imprivata ID vs athenaOne
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Imprivata ID
This secure authentication app streamlines clinical workflows for medical professionals. It offers hands-free authentication for controlled substance prescribing and convenient push notifications for remote network access, enhancing speed and security.
- Hands Free Authentication for EPCS
- Secure remote network access
- Fast push notification verification
- DEA two-factor authentication compliance
- Streamlined clinical workflows
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Imprivata ID is a secure authentication application that helps improve clinical workflows for medical professionals for electronic prescribing of controlled substances (EPCS), remote network access, and others. For EPCS, Imprivata ID enables Hands Free Authentication, a breakthrough solution that delivers exceptional speed, security, and convenience for providers while meeting DEA two-factor authentication requirements for EPCS. Instead of typing a manual token code, Hands Free Authentication wirelessly retrieves and verifies a one-time password from the Imprivata ID application on the user’s mobile device, even if it is locked and/or in the user’s pocket, which delivers unparalleled speed and convenience with minimal impact to clinical workflows. For remote network access, Imprivata ID enables fast, convenient push notifications. Users receive a notification on their mobile phone asking them to verify their identity. The user simply swipes the notification from the lock screen of their device and taps “Approve,” and the second factor of authentication is complete.
athenaOne
This secure mobile extension of clinical workflows allows healthcare providers to manage their daily schedules, clinical inboxes, and patient visits. It enables documentation of exams, placement of orders, and creation of new patient cases directly from a mobile device.
- Access daily schedule
- Manage clinical inbox
- Prepare for visits
- Use documentation accelerators
- Document exams
- Place orders
- Create patient cases
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***Patients: this app is for doctors and healthcare providers. If you’re looking for the athenahealth patient portal, please contact your doctor’s office*** Designed for athenaOne® Providers, the athenaOne® mobile is a secure, extension of athenaOne® clinical workflows designed to help athenaClinicals customers deliver better care. Simply log in with your athenaOne® credentials to get started. - Access your daily schedule - Quickly manage your clinical inbox - Prepare for upcoming visits ahead of time - Use your existing documentation accelerators - Document exams and place orders - Create new patient cases and order groups
Screenshots
Verdict
The clearest difference is rating: athenaOne at 4.5 against Imprivata ID's 2.1. athenaOne also leads on update cadence (every 3 weeks vs every 4 months) and ratings volume (2.8K vs 49). Imprivata ID's advantage is monetization model (free vs ad-supported) and chart position (#201 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
athenaOne holds the better App Store score, 4.5 against 2.1. That said, the two scores are not equally well evidenced: athenaOne has 2.8K ratings behind it against 49, so its average is the more settled of the two. Written reviews point the same way: 20% of Imprivata ID's written reviews are positive against 33% of athenaOne's.
Imprivata ID ships an update every 4 months, athenaOne every 3 weeks. The most recent releases landed on October 29, 2026 and November 1, 2026 respectively.
| Parameter | Imprivata ID | athenaOne |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (49 ratings) | 4.5 (2.8K ratings) — better |
| Positive reviews | 20.5% of reviews | 33.0% of reviews — better |
| Number of ratings | 49 | 2.8K — better |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | #201 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 21 MB | 598 MB |
| Age rating | 4+ | 17+ |
| Developer | Imprivata, Inc. | athenahealth |
Customer experience
Imprivata ID
athenaOne
User reviews
Imprivata ID
From 49 App Store ratingsWhat we love
- 👍 Works as expected
- 👍 Simple and easy to use
- 👍 Reliable daily use
- 👍 Works with Apple Watch (historically)
- 👍 Streamlined patient care (historically)
Room to improve
- 🐛 App constantly crashing
- 🐛 Glitchy and laggy
- 🐛 Terrible interface
- 🐛 Difficult to use
- 🐛 Horrible app
athenaOne
From 2.8K App Store ratingsWhat we love
- 👍 Easy to navigate
- 🚀 Convenient for reviewing patient info
- 🚀 Helpful for after-hours calls
- 🚀 Saves time with chart prep
Room to improve
- 🐛 Frequent crashes and login issues
- 🔍 Limited functionality compared to desktop version
- 🔍 Difficult to access old documents and records
- 🔍 Clunky interface and too many clicks
- 🔍 Lacks key features like scheduling, billing, and controlled substance prescribing
Bugs and requests
Imprivata ID
Reported bugs
35 issues- Apple Watch push notification not working
- Approve/Deny buttons disappeared after update
- Fast Access feature gets disabled
- Push button broken with latest update
- Push approval not working
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- Approve/Deny buttons removed
- Unable to approve or deny through the app
- No push notification to watch
- Impravata gone after Apple Watch update
- Missing Apple Watch support
- Watch approve/deny feature broken
- Took the Apple Watch approval away
- Approve button disappeared
- No longer transmits to Apple Watch
- App availability on watch missing
- Apple Watch connection broken
- App crashes constantly
- App won't read review
- Push notifications not working
- Approve/Deny broken on iOS 13
- Low power Bluetooth dongle not working
- iOS 13 broke Apple Watch usefulness
- Cannot use Apple Watch to approve/deny
- Notification with 'Dismiss' only on watch
- App no longer functions properly after iOS 13 upgrade
- Notification for login not received
- App icon is blank
- Notifications never appear
- App keeps saying 'open' in App Store but not installed
- App not functioning unless all other apps are closed
- App requires re-enrollment after device change/update
- App stops working and requires IT reset
- App not working with new iPhone
- App not working with older iOS/watchOS
- App requires re-entry of password for each prescription
Requested features
4 requests- Fix Apple Watch integration
- Make approve/deny buttons larger and separated
- Color code approve/deny buttons
- Bring back Apple Watch approval feature
athenaOne
Reported bugs
3 issues- Login issues and credential expiration
- Inconsistent performance and freezing
- Incompatibility with certain devices and OS versions
Requested features
6 requests- Ability to schedule appointments and visits
- Integrate billing functionality
- Support for controlled substance prescribing
- Improved search and document access
- Customizable interface and text size
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- Seamless integration with patient portal
In-app purchases
Imprivata ID
No in-app purchases
athenaOne
No in-app purchases
