Comparison

3CX vs Fuze Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

3CX

This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.

Highlights
  • Office extension access anywhere
  • Schedule conferences
  • Chat with colleagues
  • Video calls
  • QR code setup
Features
Read full description

Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device. Getting Started: 1. Install the app. 2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone). 3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator. 4. Open your camera on your iOS device and scan the QR code shown on your screen. 5. Your extension is configured and you’re now “Ready for calls”! Important: This app is only for use with 3CX V20 and is not a standalone app. More information: https://www.3cx.com/user-manual/installation-iphone/

About

Fuze Mobile

This app unifies business communication, offering voice calling, video meetings, chat, and content sharing in a single platform. Stay connected with colleagues, customers, and partners from any device, anywhere. Features include screen sharing, SMS/MMS, and visual voicemail for enhanced productivity.

Highlights
  • Voice calling with video and screen share
  • Video conferencing
  • Chat messaging
  • SMS/MMS text messaging
  • Visual voicemail
  • Contact center agent queues
Features
Read full description

Power every business conversation with Fuze Mobile on the go. Stay connected to coworkers, customers and partners anywhere, anytime on any device. Seamlessly communicate with one app using voice calling, video meetings, contact center, chat messaging and content sharing. Features include: • Calling over Wi-Fi, data or carrier with video and screen share • 4-digit extension dialing • Ad hoc conference calling • Multiple calls simultaneously • Visual voicemail with convenient notifications • Sending/receiving SMS and MMS text messages • Video conferencing with colleagues and external guests • Contact center agent queues and calls • Chat messaging with colleagues and invited guests • Quiet mode to disconnect outside work hours • iPad version for mobile only frontline workers • Available in multiple languages Fuze is a global cloud communications platform for the enterprise. You require a subscription to activate the mobile app. You may be invited as a guest to collaborate on Fuze for free. Follow us on: Twitter | @fuze | https://twitter.com/fuze IG | @fuze_hq | https://www.instagram.com/fuze_hq/ Facebook | @fuze | https://www.facebook.com/fuze/

Screenshots

3CX4 screens
Fuze Mobile4 screens

Verdict

The call

The clearest difference is rating: Fuze Mobile at 4.7 against 3CX's 2.6. Fuze Mobile also leads on ratings volume (4K vs 317) and iOS requirement (14.0 vs 16.3). 3CX's advantage is monetization model (free vs subscription). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Fuze Mobile holds the better App Store score, 4.7 against 2.6. That said, the two scores are not equally well evidenced: Fuze Mobile has 4K ratings behind it against 317, so its average is the more settled of the two. Written reviews point the same way: 28% of 3CX's written reviews are positive against 33% of Fuze Mobile's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 24, 2026 and July 20, 2026 respectively.

Scorecard4 real differences · 6 level
3CX versus Fuze Mobile: the parameters behind the verdict, then further details
Parameter3CXFuze Mobile
PriceFreeFree
Rating2.6 (317 ratings)4.7 (4K ratings) — better
Positive reviews28.1% of reviews32.5% of reviews — better
Number of ratings3174K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.314.0 — better
Further details — not scored
Size64 MB143 MB
Age rating4+4+
Developer3CXFuze, Inc.

Customer experience

3CX

All ratings317 ratings
Positive35.0%
Neutral5.4%
Negative59.6%
Written reviews601 reviews
Positive28.1%
Neutral12.0%
Negative59.9%

Fuze Mobile

All ratings4,017 ratings
Positive93.6%
Neutral1.6%
Negative4.8%
Written reviews83 reviews
Positive32.5%
Neutral6.0%
Negative61.4%

User reviews

3CX

From 317 App Store ratings

What we love

  • 🚀 Works great
  • 👍 Easy to use
  • 👍 Convenient mobile extension
  • 👍 Reliable system
  • 👍 Powerful features

Room to improve

  • 🐛 Calls drop/disconnect
  • 🐛 Call quality issues
  • 🐛 Unreliable notifications
  • 🐛 Frequent bugs and crashes
  • 🐛 Compatibility issues with iOS updates

Fuze Mobile

From 4K App Store ratings

What we love

  • 🚀 Keeps me connected everywhere
  • 💡 Awesome and game changing!!
  • 🚀 High quality voice and clear HD video

Room to improve

  • 🐛 Buggy, bloated, sluggish, obnoxious, and poorly supported
  • 🐛 Doesn't work with phone queues, can't get problems escalated
  • 🐛 Super slow and delayed with answering/receiving calls
  • 🐛 No call notifications ever
  • 🐛 Using phone after deleted app

Bugs and requests

3CX

Reported bugs

5 issues
  • Inability to answer/make calls
  • Freezing/crashing during calls
  • Missed call notifications not working
  • Incompatibility with certain iOS versions
  • Issues with call transfer and merging

Requested features

6 requests
  • Apple Watch support
  • Customizable ringtones
  • Do Not Disturb mode
  • Call transfer/parking functionality
  • Improved voicemail management
Show 1 more
  • Siri/voice control integration

Fuze Mobile

Reported bugs

8 issues
  • Latest update breaks notifications
  • Unable to get past welcome screen on iOS 9.3.5 on iPhone 4S
  • Click to call does not always work
  • Goes to fallback mode randomly
  • Sign out loses all settings
Show 3 more
  • Cannot turn the thing off
  • Login screen freezes
  • Incompatible with older devices

Requested features

8 requests
  • Add ringtones
  • Warm transfers
  • Display which phone queue incoming calls are coming into
  • Allow picking which area code to call from on the app
  • Decline call option
Show 3 more
  • Clear conversations
  • Dark mode option
  • Advanced analytics dashboard

In-app purchases

None

3CX

No in-app purchases

None

Fuze Mobile

No in-app purchases

Questions

Is 3CX free?
3CX is free to download, with no in-app purchases.
Is Fuze Mobile free?
Fuze Mobile is free to download, with no in-app purchases.
Which has better reviews, 3CX or Fuze Mobile?
Fuze Mobile is rated higher. 3CX averages 2.6 out of 5 from 317 ratings, while Fuze Mobile averages 4.7 from 4K ratings.
Do 3CX or Fuze Mobile have ads?
Neither 3CX nor Fuze Mobile shows ads.
Which is updated more often, 3CX or Fuze Mobile?
3CX ships an update monthly, and Fuze Mobile monthly. Most recently, 3CX was updated on September 24, 2026 and Fuze Mobile on July 20, 2026.

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