3CX vs Avaya Conference Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
3CX
This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.
- Office extension access anywhere
- Schedule conferences
- Chat with colleagues
- Video calls
- QR code setup
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Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device. Getting Started: 1. Install the app. 2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone). 3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator. 4. Open your camera on your iOS device and scan the QR code shown on your screen. 5. Your extension is configured and you’re now “Ready for calls”! Important: This app is only for use with 3CX V20 and is not a standalone app. More information: https://www.3cx.com/user-manual/installation-iphone/
Avaya Conference Assistant
This app simplifies conference calls by connecting to a compatible phone. It allows for one-touch joining of scheduled meetings and provides full call control from your mobile device. Easily manage participants, adjust volume, and dial from your contacts.
- Connect to Avaya B199 phone
- One-touch conference joining
- Full call control
- Dial from contacts
- Create conference groups
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Avaya Conference Assistant – One Touch Conferencing The Avaya Conference Assistant app together with the premium IP conference phone Avaya B199 brings a whole new easiness to conference calls. It’s instant, easily understood and builds on our natural mobile behavior. Features: • Connect to any Avaya B199 conference phone in close proximity. • One Touch Conferencing – join scheduled conference calls with a single touch of a button. • Lean back relaxed with full call control in your hand: mute, adjust volume, add participants, create conferences and more. • Dial from your personal contact book and call history list. • Create your personal conference groups. Avaya Unite with Avaya B199 is the Art of Easiness!
Screenshots
Verdict
The clearest difference is review sentiment: 3CX at 28% against Avaya Conference Assistant's 0%. 3CX also leads on ratings volume (322 vs 2). Avaya Conference Assistant's advantage is rating (3.0 vs 2.6) and iOS requirement (9.0 vs 16.3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Avaya Conference Assistant holds the better App Store score, 3.0 against 2.6. That said, the two scores are not equally well evidenced: 3CX has 322 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 28% of 3CX's written reviews are positive against 0% of Avaya Conference Assistant's, so the app with the better star average is not the one people write more warmly about.
3CX ships an update every 6 weeks, Avaya Conference Assistant every 3 months. The most recent releases landed on November 9, 2026 and November 2, 2026 respectively.
| Parameter | 3CX | Avaya Conference Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (322 ratings) | 3.0 (2 ratings) — better |
| Positive reviews | 28.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 322 — better | 2 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.3 | 9.0 — better |
| Further details — not scored | ||
| Size | 65 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | 3CX | Avaya, Inc. |
Customer experience
3CX
Avaya Conference Assistant
Bugs and requests
3CX
Reported bugs
5 issues- Inability to answer/make calls
- Freezing/crashing during calls
- Missed call notifications not working
- Incompatibility with certain iOS versions
- Issues with call transfer and merging
Requested features
6 requests- Apple Watch support
- Customizable ringtones
- Do Not Disturb mode
- Call transfer/parking functionality
- Improved voicemail management
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- Siri/voice control integration
Avaya Conference Assistant
Not enough reviews yet to summarise bugs or requests.
In-app purchases
3CX
No in-app purchases
Avaya Conference Assistant
No in-app purchases
Questions
Is 3CX free?
Is Avaya Conference Assistant free?
Which has better reviews, 3CX or Avaya Conference Assistant?
Do 3CX or Avaya Conference Assistant have ads?
Which is updated more often, 3CX or Avaya Conference Assistant?
Other comparisons
