3CX vs IRIS Alert
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
3CX
This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.
- Office extension access anywhere
- Schedule conferences
- Chat with colleagues
- Video calls
- QR code setup
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Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device. Getting Started: 1. Install the app. 2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone). 3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator. 4. Open your camera on your iOS device and scan the QR code shown on your screen. 5. Your extension is configured and you’re now “Ready for calls”! Important: This app is only for use with 3CX V20 and is not a standalone app. More information: https://www.3cx.com/user-manual/installation-iphone/
IRIS Alert
This app enables organization members to send and receive critical security alerts, access safety documents, and request assistance. It provides quick access to emergency features like a flashlight and siren, facilitating rapid communication for safety concerns.
- Send and receive security alerts
- View safety documents and maps
- Request medical or security assistance
- Report safety hazards
- Flashlight and siren functions
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Organization members and business employees use IRIS Alert from their smart phone to send and receive important security alerts, view safety documents and maps, e.g., evacuation routes, and to request assistance. With just a few taps, employees can request medical assistance for themselves or co-workers, notify security of suspicious items or persons, report safety hazards and more. IRIS Alert also includes flashlight and siren buttons on the home screen for easy access. IRIS Alert is free to download and use for personal communications. Please use the organization code: Public.
Screenshots
Verdict
The clearest difference is rating: IRIS Alert at 4.0 against 3CX's 2.6. 3CX's advantage is review sentiment (28% vs 0%) and ratings volume (321 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IRIS Alert holds the better App Store score, 4.0 against 2.6. That said, the two scores are not equally well evidenced: 3CX has 321 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 28% of 3CX's written reviews are positive against 0% of IRIS Alert's, so the app with the better star average is not the one people write more warmly about.
3CX ships an update monthly, IRIS Alert every 3 months. The most recent releases landed on October 22, 2026 and October 9, 2026 respectively.
| Parameter | 3CX | IRIS Alert |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (321 ratings) | 4.0 (4 ratings) — better |
| Positive reviews | 28.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 321 — better | 4 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.3 — better | 17.6 |
| Further details — not scored | ||
| Size | 64 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | 3CX | Rapid Response Emergency Systems |
Customer experience
3CX
IRIS Alert
Bugs and requests
3CX
Reported bugs
5 issues- Inability to answer/make calls
- Freezing/crashing during calls
- Missed call notifications not working
- Incompatibility with certain iOS versions
- Issues with call transfer and merging
Requested features
6 requests- Apple Watch support
- Customizable ringtones
- Do Not Disturb mode
- Call transfer/parking functionality
- Improved voicemail management
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- Siri/voice control integration
IRIS Alert
Not enough reviews yet to summarise bugs or requests.
In-app purchases
3CX
No in-app purchases
IRIS Alert
No in-app purchases
