SmartHQ vs Whirlpool
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartHQ
Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.
- Remote appliance control
- Appliance notifications
- Software updates
- Personalized settings
- Voice integration
- Energy/water usage monitoring
- AI cooking recipes
- Product registration
- Expert assistance
- Proactive service alerts
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SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).
Whirlpool
Control and monitor your smart kitchen and laundry appliances remotely. Get real-time updates, helpful tips, and voice control for hands-free operation. Streamline meal prep and laundry tasks with guided cooking and custom cycle downloads.
- Remote appliance control
- Real-time notifications
- Voice control integration
- Guided cooking with Yummly
- Scan-to-Cook technology
- Downloadable wash cycles
- Customizable cycle creation
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Get more done at once with the Whirlpool® app and a compatible smart appliance. Control your smart appliance, get real-time updates and notifications and access helpful kitchen and laundry tips, appliance info and customer support--all from the palm of your hand. Hands full? No worries. Use your voice to control what you can’t reach. Keep up with dinner and laundry even when you have your hands full by using a compatible voice-enabled device.* Cooking appliances - Remotely start cooking cycles, save your favorites and get notifications such as when your oven has preheated or your cooking time has ended.* - Whirlpool works with Yummly! Yummly® Guided Cooking makes meal prep easier by helping you answer the question “what’s for dinner?” before it’s even asked. Recipes with the Connected Fork icon in the Yummly® app include step-by-step video tutorials that provide the extra assistance you need on busy days. Prompts in the app even send cooking instructions straight to your Whirlpool® smart cooking appliance.** - Get the right settings for frozen meals every time with Scan-to-Cook technology.*** - Make multi-step meals simple by sending cooking instructions to the oven or microwave all at once. Dishwashers - Download the right cycle for a load of dishes, get specialty cycles and customized care with the Download & Go™ option.* - Receive notifications when your washing cycle has ended and your dishes are ready to be unloaded. Washers and dryers - Manage your routine right from your mobile device. Set, start, pause and monitor progress on your laundry appliances, even while you’re away.* - Schedule a wash cycle to be completed by the time you get home so you can keep your laundry moving, no matter where you are (select models). - Manage laundry day from anywhere by assigning family members tasks like transferring a load to the dryer or folding clean clothes. They'll get the notification on their smart devices (select models). - Send dry cycles to the dryer that match the wash cycle you used so you’ll know your clothes will be dried the way you want (select models). - Create and save your favorite cycles under any name and edit at any time. - Personalized Quick Tips make sure your family’s laundry gets the care it deserves, while helping laundry day go smoothly (select models). - Receive helpful alerts which let you know if there's an issue that may affect performance, then follow step-by-step instructions and select how-to videos to help guide you through quick fixes. *Features may vary by product and are subject to change. Compatible connected appliance required. Details and privacy info at whirlpool.com/connect. **Select recipes only. Details and privacy info at whirlpool.com/connect and yummly.com/privacy. *** Not all frozen foods included. Google, Google Home and other related marks and logos are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. CA residents - Do Not Sell My Personal Information: www.whirlpool.com/services/about-us/do-not-sell-my-personal-information.html
Screenshots
Verdict
The clearest difference is ads: Whirlpool at none against SmartHQ's shown. Whirlpool also leads on monetization model (free vs free with in-app purchases). SmartHQ's advantage is chart position (#72 vs unranked) and ratings volume (87K vs 27K). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for SmartHQ against 4.7 for Whirlpool. Both are backed by a comparable volume of ratings — 87K and 27K respectively. Written reviews are what separate them: 17% of SmartHQ's written reviews are positive against 22% of Whirlpool's.
SmartHQ ships an update every 4 weeks, Whirlpool every 5 weeks. Both last shipped on September 25, 2026.
| Parameter | SmartHQ | Whirlpool |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (87K ratings) | 4.7 (27K ratings) — better |
| Positive reviews | 17.3% of reviews | 22.3% of reviews — better |
| Number of ratings | 87K — better | 27K |
| Update frequency | Every 4 weeks — better | Every 5 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #72 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 16.1 |
| Further details — not scored | ||
| Size | 259 MB | 230 MB |
| Age rating | 4+ | 4+ |
| Developer | HAIER US APPLIANCE SOLUTIONS, INC | Whirlpool Corporation |
Customer experience
SmartHQ
Whirlpool
User reviews
SmartHQ
From 87K App Store ratingsWhat we love
- 🚀 Smooth and easy to connect
- 👍 Convenient notifications
- 👍 Helpful for laundry efficiency
- 👍 Automation and scheduling
- 👍 Integrated with Amazon
Room to improve
- 🐛 Account verification issues
- 🐛 Connectivity problems
- 🐛 Buggy and unstable
- 🐛 Limited functionality
- 🐛 Intrusive data collection
Whirlpool
From 27K App Store ratingsWhat we love
- 🚀 Remote control of appliances
- 📢 Notifications for cycle completion
- 💡 Cooking/recipe features
- 👍 Convenient laundry management
Room to improve
- 🐛 Connectivity issues and app crashes
- 🔒 Privacy concerns with data collection
- 🔁 Frequent need to re-enable remote access
- 👎 Confusing and unintuitive user interface
- 🕰️ Lack of real-time cycle status updates
Bugs and requests
SmartHQ
Reported bugs
6 issues- Account verification loop
- Inability to connect appliances to WiFi
- Crashes and freezes
- Inaccurate cycle tracking
- Disconnection issues
Show 1 moreShow fewer
- Incompatibility with certain devices
Requested features
7 requests- Allow setting favorites as default
- Provide more granular control over appliance settings
- Integrate with smart home platforms
- Add more customization options
- Improve notification controls
Show 2 moreShow fewer
- Provide access to appliance manuals
- Enable remote control of all appliance functions
Whirlpool
Reported bugs
3 issues- App login issues and frequent sign-outs
- Inconsistent behavior after software updates
- Inability to maintain Wi-Fi connection to appliances
Requested features
4 requests- Integration with smart home platforms (e.g., Apple HomeKit, Google Assistant)
- Ability to control appliances remotely without manual enablement
- More detailed cycle status and time remaining information
- Improved multi-user support and family sharing
In-app purchases
SmartHQ
No in-app purchases
Whirlpool
No in-app purchases








