Comparison

LG ThinQ vs Meross

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LG ThinQ

Control and manage your LG smart home appliances remotely. Automate routines, monitor energy usage, and access product care services all in one place. Get personalized recommendations and troubleshoot issues with AI assistance.

Highlights
  • Remote appliance control
  • Smart routine automation
  • Energy consumption monitoring
  • Product care and troubleshooting
  • AI-powered chat support
  • App downloads for products
Features
Currently charting
Read full description

Connect your IoT home appliances to the LG ThinQ app. Enjoy effortless product control, smart care, and convenient automation in one simple solution. ■ Discover the convenience of smart home appliances through the Home tab.  - Control your IoT home appliances from anywhere with our app.  - Get personalized recommendations for managing appliances based on usage history. - Find out ways to better make use of the app's features from ""Explore"" ■ Upgrade your products and your living spaces from ThinQ Play. - Download a variety of apps available for use from LG ThinQ On(AI Home Hub) - Use your products more efficiently and with greater ease by introducing new features to products you are currently using. - Upgrade your products based on your lifestyle and personal preferences. ■ Create smart routines to match your needs.  - Automatically turn on the lights and air purifier when it’s time to wake up.  - When you’re on vacation, automatically turn off products to save energy. ■ Monitor your energy consumption data quickly.  - Use Energy Monitoring to compare your power usage with your neighbors’.  - Set energy saving goals and get usage status notifications to help save energy more efficiently. - Receive care services for your products all in one place. ■ Handle everything from troubleshooting to service requests directly from the app.  - Use the Smart Diagnosis function to check your product’s status.  - Book a service visit from a professional engineer for an accurate diagnosis and inspection. ■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.  - Our 'Chat with LG' provides answers tailored to your product’s situation and condition. ※ Services and features may vary depending on your product model and your country or region of residence. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as ""Siri & Search"", ""Notification"", ""Background App Refresh"", and ""Cellular Data"") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the ""Smart Routines"" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product..(미국 Only) - To use the AI oven Cooking Record feature. - To use in “Chat with LG” when entering the product and serial number information • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product. - To view photo/video on your smartphone on the TV. - To use in “Chat with LG” to save photos/videos of product symptoms or proof of purchase - To use in “Chat with LG” when entering the product and serial number information • Media and Apple Music - To view photo/video on your smartphone on the TV. • Microphone - To check product status via Smart Diagnosis - To use in “Chat with LG” when inputting through the microphone in the input window and using STT. • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products • Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.

About

Meross

Control and manage a wide range of smart home devices remotely. Set schedules, create custom scenes, and integrate with voice assistants for automated control. Access troubleshooting guides, firmware updates, and community forums for support.

Highlights
  • Remote device control
  • Custom schedules and scenes
  • Voice assistant integration
  • Firmware updates
  • In-app hardware guides
  • Consumer forum
Features
Read full description

Meross app can help you set up and manage smart WiFi bulb, plug, switch, garage door opener, thermostat, air purifier, sensor, humidifier and so on. Meross app offers you special value that other platform apps can not offer such as in-app hardware guide and troubleshooting, in-app setup guide and dedicated troubleshooting, firmware update, cloud service maintenance notice, digital user manual, consumer forum, and new product release information. With Meross app, you can 1. Turn on and off your devices remotely from anywhere with internet. 2. Set schedules and scenes for your devices so that they can run automatically as you wish. 3. Link your devices to your voice assistant platform. 4. Check and update your devices to the latest firmware. 5. Share great product experience with others and discuss about how to use products in Forum. 6. Find information about special offer and new product release. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

LG ThinQ4 screens
Meross4 screens

Verdict

The call

LG ThinQ and Meross both sit at 4.6 stars, but that hides the real split: 77% of Meross's written reviews are positive against 28% of LG ThinQ's. Meross also leads on iOS requirement (13.0 vs 18.0). LG ThinQ's advantage is in-app purchases (none vs 8) and ratings volume (241K vs 7.9K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Meross sells 8 in-app purchases, starting at $0.99 per month. LG ThinQ asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for LG ThinQ against 4.6 for Meross. That said, the two scores are not equally well evidenced: LG ThinQ has 241K ratings behind it against 7.9K, so its average is the more settled of the two. Written reviews are what separate them: 28% of LG ThinQ's written reviews are positive against 77% of Meross's.

UpkeepUpdate frequency

LG ThinQ ships an update every 4 weeks, Meross every 2 weeks. Both last shipped on November 5, 2026.

Scorecard6 real differences · 5 level
LG ThinQ versus Meross: the parameters behind the verdict, then further details
ParameterLG ThinQMeross
PriceFreeFree
Rating4.6 (241K ratings) — better4.6 (7.9K ratings)
Positive reviews28.0% of reviews77.3% of reviews — better
Number of ratings241K — better7.9K
Update frequencyEvery 4 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
Best chart rank#18 — better—
DevicesiPhone, iPad, Apple WatchiPhone, iPod, Apple Watch
Requires iOS18.013.0 — better
Further details — not scored
Size721 MB228 MB
Age rating4+4+
DeveloperLG Electronics, Inc.Chengdu Meross Technology Co.,Ltd.

Customer experience

LG ThinQ

All ratings240,926 ratings
Positive90.3%
Neutral2.6%
Negative7.1%
Written reviews4,917 reviews
Positive28.0%
Neutral9.4%
Negative62.7%

Meross

All ratings7,910 ratings
Positive89.6%
Neutral2.7%
Negative7.6%
Written reviews1,609 reviews
Positive77.3%
Neutral6.0%
Negative16.7%

User reviews

LG ThinQ

From 241K App Store ratings

What we love

  • 🚀 Convenient remote control
  • 📢 Helpful notifications
  • 🔍 Useful diagnostics
  • 🔋 Energy monitoring

Room to improve

  • 🐛 Connectivity issues
  • 🤖 Limited functionality
  • 🔒 Privacy concerns
  • 🕰️ Slow app performance
  • 🤷‍♀️ Confusing setup

Meross

From 7.9K App Store ratings

What we love

  • 👍 Easy to use app
  • 🚀 Reliable and stable performance
  • 💡 Useful features like power consumption monitoring
  • 🔒 Secure and private
  • 🔌 Seamless integration with smart home platforms

Room to improve

  • 🐛 Occasional connectivity issues and device disconnections
  • 🔧 Setup can be tricky at times
  • 📱 Limited customization options in the app
  • 🕰️ Routines and scheduling could be more flexible

Bugs and requests

LG ThinQ

Reported bugs

5 issues
  • Unreliable device connections
  • Inaccurate temperature/status reporting
  • Inability to clear notification history
  • Forced location tracking
  • Account/login problems after updates

Requested features

5 requests
  • Remote start/stop for appliances
  • Customizable wash/dry cycles
  • Automatic clock adjustment
  • Integrated smart home features
  • Improved notification management

Meross

Reported bugs

3 issues
  • Unreliable garage door status reporting
  • Compatibility issues with iOS 16 updates
  • Inconsistent device discovery and pairing

Requested features

4 requests
  • Add support for more smart home platforms
  • Improve app interface and allow for more customization
  • Enhance scheduling and automation features
  • Provide more detailed energy consumption reporting

In-app purchases

None

LG ThinQ

No in-app purchases

8 purchases

Meross

Subscriptions6
  • 10 SMS for a month$0.991 Month
  • 优惠测试-月$1.991 Month
  • 优惠测试-年$1.991 Year
Show 3 more
  • 优惠测试-周$1.997 Days
  • 30 SMS for a month1 Month trial$2.491 Month
  • 100 SMS for a month$6.991 Month
One-time2
  • 30 SMS$3.49
  • 100 SMS$9.99

Questions

Is LG ThinQ free?
LG ThinQ is free to download, with no in-app purchases.
Is Meross free?
Meross is free to download, with in-app purchases available.
Which has better reviews, LG ThinQ or Meross?
LG ThinQ is rated higher. LG ThinQ averages 4.6 out of 5 from 241K ratings, while Meross averages 4.6 from 7.9K ratings.
Do LG ThinQ or Meross have ads?
Neither LG ThinQ nor Meross shows ads.
Which is updated more often, LG ThinQ or Meross?
LG ThinQ ships an update every 4 weeks, and Meross every 2 weeks. Most recently, LG ThinQ was updated on November 5, 2026 and Meross on November 5, 2026.

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