TraknProtect vs CHI311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TraknProtect
This app provides hotels with an IoT solution to track physical assets like beds and cribs. It also enhances employee safety by monitoring their location using BLE beacons.
- Track physical assets
- Monitor inventory
- Enhance employee safety
- Utilize BLE beacon technology
- Proprietary IoT solution
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TraknProtect helps hotels track key assets such as physical assets & inventory such as rollaway beds & cribs and protect their most important assets - their employees with TraknProtect's proprietary IoT solution using BLE beacons.
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
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See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
Screenshots
Verdict
The clearest difference is rating: TraknProtect at 3.7 against CHI311's 2.5. TraknProtect also leads on device support (3 vs 1) and iOS requirement (11.0 vs 17.6). CHI311's advantage is update cadence (every 3 weeks vs every 4 months) and ratings volume (235 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TraknProtect holds the better App Store score, 3.7 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 235 ratings behind it against 6, so its average is the more settled of the two.
TraknProtect ships an update every 4 months, CHI311 every 3 weeks. The most recent releases landed on June 5, 2026 and September 14, 2026 respectively.
| Parameter | TraknProtect | CHI311 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (6 ratings) — better | 2.5 (235 ratings) |
| Positive reviews | — | 14.2% of reviews |
| Number of ratings | 6 | 235 — better |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 30 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | SekureTrak Inc. | City of Chicago |
Customer experience
TraknProtect
CHI311
Bugs and requests
TraknProtect
Not enough reviews yet to summarise bugs or requests.
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
In-app purchases
TraknProtect
No in-app purchases
CHI311
No in-app purchases
