Comparison

BetterHelp vs Mindly Therapy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BetterHelp

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

Highlights
  • 30,000+ licensed therapists
  • Therapist matching
  • Unlimited messaging
  • Live video/phone sessions
  • Group webinars
Features
Read full description

BETTERHELP: NOW WITH INSURANCE BetterHelp makes it easy to connect with a licensed therapist online, whether you use insurance or choose self-pay. With insurance options now available, eligible members may access therapy with an average copay of $23 per session. Answer a few questions and get matched with a licensed therapist from our community of over 35,000 based on your needs, preferences, and location. ------------------------------------------- WHY BETTERHELP? ------------------------------------------- • Insurance options now available • Average copay of $23 per session for eligible members • Over 35,000 licensed, accredited, and experienced therapists • Match with a therapist based on your needs, preferences, and location • Message your therapist anytime • Schedule weekly live video or phone sessions • Access educational group webinars • Use BetterHelp with or without insurance PROFESSIONAL SUPPORT, TAILORED TO YOU Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist based on your goals, preferences, and location. You can message your therapist anytime and schedule live sessions from wherever you are, online. LICENSED AND TRAINED THERAPISTS BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers. All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice. HOW MUCH DOES IT COST? BetterHelp now offers a wide variety of insurance options. Your cost may vary based on your plan, provider availability, deductible status, and coverage. Eligible members may have an average copay of $23 per session. Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, and therapist availability. Your membership includes messaging and weekly live sessions and you can cancel at any time for any reason."

About

Mindly Therapy

Easily find and connect with verified mental health providers for online therapy. Personalized recommendations, flexible scheduling, and secure video calls make improving your well-being convenient and accessible.

Highlights
  • Personalized provider recommendations
  • Verified and qualified therapists
  • Flexible scheduling options
  • Secure online video sessions
  • In-app chat for communication
  • Subscription-based therapy planning
Features
Read full description

Looking for the best way to find the right mental health provider for you? Mindly is more than just an app. It is a full-fledged online space that helps you easily find a provider and begin therapy in a safe and comfortable format. We created Mindly so you can focus on what matters most — your well-being and progress — while all organizational aspects remain simple, clear, and require no extra effort. Here’s why Mindly is worth choosing: FIND A PROVIDER WHO IS RIGHT FOR YOU Thousands of providers work on Mindly, so you can choose the one who best matches your needs. To simplify this process, we offer a short questionnaire — based on your answers, a personalized list of recommendations will be created. The app also includes filters that allow you to select a provider based on specific criteria, if your needs change over time. ONLY VERIFIED AND HIGHLY QUALIFIED PROVIDERS Before booking a session, you can review the provider’s profile in detail: their education, diplomas, certificates, therapeutic methods and areas of expertise, as well as a video introduction to better understand what therapy with them is like. CHOOSE ANY TIME THAT IS CONVENIENT FOR YOU With Mindly, you can attend sessions at a time that suits you and go through therapy at a pace that feels comfortable. Available time slots are visible directly in the provider’s profile. Sessions can be planned up to eight weeks in advance and booked even an hour before they begin. RESCHEDULE OR CANCEL SESSIONS WHEN NEEDED You can reschedule or cancel a session an unlimited number of times — the only requirement is to do so at least 24 hours before the scheduled time so the provider can also plan their schedule. If unexpected or critical circumstances arise, you can always discuss rescheduling directly with your provider. ATTEND SESSIONS ONLINE FROM ANY CONVENIENT LOCATION We understand the pace of modern life and offer modern solutions. Mindly uses built-in video call functionality, integrated directly into the platform, so you can join sessions from any device.This allows you to attend therapy anytime and from anywhere that is convenient for you, while all video calls are guaranteed to be secure and confidential. FAST COMMUNICATION WITH YOUR PROVIDER VIA CHAT Mindly also offers an additional option — a built-in chat. If you have any doubts or additional questions while choosing a provider, you can message them even before booking a session and receive the information you need. Our providers are open to communication and always happy to help guide you. During therapy, you can also stay in touch with your provider between sessions, maintaining communication directly in the chat. CHOOSE A CONVENIENT SUBSCRIPTION AND PLAN YOUR THERAPY FREELY Mindly offers a therapy subscription system that allows you to comfortably plan and attend regular sessions. You can choose a convenient day and time and reserve it for yourself, so you do not need to book each session again — this time will already be reserved for you in the provider’s schedule. If your plans change, you can easily reschedule or cancel sessions. And if you decide to take a break, you can delay your subscription renewal or cancel it at any time. With Mindly, you can attend therapy at your own pace while maintaining consistency in the therapeutic process. CARE TEAM At Mindly, we treat every user with care and attention. Our support team is available every day and will gladly help with any request — whether it’s technical matters, billing questions, or help choosing a provider. Our care team will be with you shortly!

Screenshots

BetterHelp4 screens
Mindly Therapy4 screens

Verdict

The call

The clearest difference is ads: Mindly Therapy at none against BetterHelp's shown. Mindly Therapy also leads on update cadence (weekly vs monthly). BetterHelp's advantage is review sentiment (80% vs 50%) and ratings volume (149K vs 971). On price, rating, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for BetterHelp against 4.9 for Mindly Therapy. That said, the two scores are not equally well evidenced: BetterHelp has 149K ratings behind it against 971, so its average is the more settled of the two. Written reviews are what separate them: 80% of BetterHelp's written reviews are positive against 50% of Mindly Therapy's.

UpkeepUpdate frequency

BetterHelp ships an update monthly, Mindly Therapy weekly. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

Scorecard5 real differences · 6 level
BetterHelp versus Mindly Therapy: the parameters behind the verdict, then further details
ParameterBetterHelpMindly Therapy
PriceFreeFree
Rating4.8 (149K ratings)4.9 (971 ratings) — better
Positive reviews80.0% of reviews — better50.0% of reviews
Number of ratings149K — better971
Update frequencyMonthlyWeekly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationSubscriptionSubscription
Best chart rank#86 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size34 MB229 MB
Age rating12+4+
DeveloperBetterHelpMindly

Customer experience

BetterHelp

All ratings149,100 ratings
Positive96.7%
Neutral0.8%
Negative2.5%
Written reviews3,195 reviews
Positive80.0%
Neutral2.6%
Negative17.4%

Mindly Therapy

All ratings971 ratings
Positive96.8%
Neutral1.0%
Negative2.2%
Written reviews76 reviews
Positive50.0%
Neutral9.2%
Negative40.8%

User reviews

BetterHelp

From 149K App Store ratings

What we love

  • 👍 Convenient and accessible therapy
  • 🚀 Quick matching with therapists
  • 💬 Ability to message therapist anytime
  • 📝 Helpful journaling and worksheets
  • 🤗 Supportive and understanding therapists

Room to improve

  • 💰 Expensive for some users
  • 🕰️ Incompatible time zones for some users
  • 🔄 Difficulty switching therapists at times
  • 🔌 Technical issues with app and video calls
  • 🤷‍♀️ Inconsistent quality of therapists

Mindly Therapy

From 971 App Store ratings

What we love

  • 👍 User-friendly app
  • 🚀 Flexible scheduling
  • 💰 Affordable pricing
  • 🔍 Easy to find therapists
  • 🧠 Helpful therapists

Room to improve

  • 🐛 Frequent app crashes
  • 🔍 Poor therapist vetting
  • 💰 Inflexible subscription model
  • 🔇 Audio/video issues
  • 🕰️ Too many updates

Bugs and requests

BetterHelp

Reported bugs

3 issues
  • App crashes and freezes
  • Video call disconnections
  • Billing and subscription issues

Requested features

5 requests
  • More affordable pricing options
  • Availability of therapists in different time zones
  • Easier process for switching therapists
  • Improved video call and app stability
  • Better screening and training for therapists

Mindly Therapy

Reported bugs

4 issues
  • App freezes on question screens
  • Profiles not loading properly
  • Notifications not working
  • Billing issues

Requested features

4 requests
  • Calendar integration
  • Ability to purchase single sessions
  • More language options
  • Improved therapist filtering

In-app purchases

None

BetterHelp

No in-app purchases

None

Mindly Therapy

No in-app purchases

Questions

Is BetterHelp free?
BetterHelp is free to download, with no in-app purchases.
Is Mindly Therapy free?
Mindly Therapy is free to download, with no in-app purchases.
Which has better reviews, BetterHelp or Mindly Therapy?
Mindly Therapy is rated higher. BetterHelp averages 4.8 out of 5 from 149K ratings, while Mindly Therapy averages 4.9 from 971 ratings.
Do BetterHelp or Mindly Therapy have ads?
BetterHelp shows ads; Mindly Therapy does not.
Which is updated more often, BetterHelp or Mindly Therapy?
BetterHelp ships an update monthly, and Mindly Therapy weekly. Most recently, BetterHelp was updated on September 25, 2026 and Mindly Therapy on September 22, 2026.

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