Luma Surveillance vs SureCall
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Luma Surveillance
Monitor your security cameras remotely with live video streaming, easy playback, and recording capabilities. Manage multiple devices, customize views, and capture important moments from your tablet or mobile device.
- Live video viewing (single/split screen)
- Search and playback recordings
- Capture snapshots and record video
- Unified app for NVRs and DVRs
- Customize grid views
- Remote PTZ camera control
- Audio support (model dependent)
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The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device. • One unified app for all Luma products – including both NVRs and DVRs • Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras • Swipe to quickly and easily switch between cameras
SureCall
Connect directly to your SureCall booster to monitor its status and access device information. This app provides a streamlined way to manage your signal booster's performance.
- Direct booster connection
- View device information
- Monitor booster status
- Streamlined management
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Use the app to connect to the SureCall booster directly and view the device information.
Screenshots
Verdict
The clearest difference is review sentiment: SureCall at 100% against Luma Surveillance's 5%. SureCall also leads on rating (5.0 vs 1.8) and update cadence (every 5 weeks vs every 11 months). Luma Surveillance's advantage is ratings volume (291 vs 4) and iOS requirement (10.0 vs 14). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SureCall holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Luma Surveillance has 291 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 5% of Luma Surveillance's written reviews are positive against 100% of SureCall's.
Luma Surveillance ships an update every 11 months, SureCall every 5 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | Luma Surveillance | SureCall |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (291 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 4.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 291 — better | 4 |
| Update frequency | Every 11 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 10.0 — better | 14 |
| Further details — not scored | ||
| Size | 22 MB | 27 MB |
| Age rating | 4+ | 9+ |
| Developer | Wirepath Home Systems, LLC | SureCall, Inc |
Customer experience
Luma Surveillance
SureCall
Bugs and requests
Luma Surveillance
Reported bugs
17 issues- App freezes and requires restart to load cameras
- Remote playback feature non-functional
- Login issues and authentication failures
- App crashes when viewing multiple DVRs simultaneously
- Crashes when switching to 32 camera view
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- WiFi connectivity fails despite strong internet
- App only works with cellular data, not WiFi
- Buffering and 'No Data' errors during playback
- Recent update wiped out clipped files
- Screen orientation flips unexpectedly during playback
- App incompatible with latest iOS versions
- Battery drains to zero during playback
- Night camera feeds show nothing
- App stuck in infinite loop
- Playback stops when switching between cameras
- Time zone playback limitations
- Motion detection sends only email alerts with garbled images
Requested features
14 requests- Complete app redesign from scratch
- Mac OS native support
- Pinch-to-zoom functionality
- VCR-like playback controls (skip forward/backward)
- Motion-detected clip auto-population
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- Video export to phone capability
- Sound on video reviews
- Push notifications for motion detection
- Improved landscape/portrait orientation handling
- Faster camera feed loading
- Better grid view quality settings
- Multi-DVR simultaneous viewing support
- Simplified login process
- Better technical support responsiveness
SureCall
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Luma Surveillance
No in-app purchases
SureCall
No in-app purchases
