POSTIDENT vs IDnow AutoIdent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
POSTIDENT
Verify your identity easily and securely using your smartphone. Choose from video chat, eID verification with your national ID, or automated image-based checks. Your data is processed by Deutsche Post AG employees for a compliant and quick process.
- Identity verification via smartphone
- Video chat verification
- eID verification with national ID
- Automated ID document image verification
- Digital POSTIDENT coupon retrieval
- Secure data processing by Deutsche Post AG
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With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone. Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore. The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works. The POSTIDENT app is optimized for iPads and iPhones with iOS 17 or higher.
IDnow AutoIdent
Quickly and securely verify your identity from anywhere using your smartphone. This AI-powered solution streamlines onboarding processes, eliminating the need for lengthy in-person procedures. Get verified in minutes with just your ID document and an internet connection.
- AI-powered identity verification
- Remote identification from home or on the go
- Fast onboarding process (2 minutes)
- Secure and reliable verification
- Requires smartphone and valid ID document
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IDnow AutoIdent is an AI-powered solution that enables you to quickly, easily and securely identify yourself from home or on the road, at any time of the day, in just 2 minutes. All you need is your smartphone, a stable internet connection and your valid ID document. Say goodbye to all those long onboarding processes that require you to spend time, effort and money to get an account. IDnow AutoIdent is a free, easy, fast, reliable and secure solution to identify yourself at any time of the day when signing up for a new service. IDnow is an international expert for identification and eSigning solutions. Further information can be found on our website www.idnow.io. IDnow AutoIdent runs on Apple iPhone 5s or higher and iOS 10.0 or higher. Please note that IDnow also offers the app IDnow Online Ident (for video verification). If your token is not accepted on the home screen, you may need to switch to the IDnow Online Ident app.
Screenshots
Verdict
The clearest difference is rating: POSTIDENT at 4.8 against IDnow AutoIdent's 4.3. POSTIDENT also leads on ratings volume (4.7K vs 1.4K). IDnow AutoIdent's advantage is iOS requirement (14.0 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
POSTIDENT holds the better App Store score, 4.8 against 4.3. Both are backed by a comparable volume of ratings — 4.7K and 1.4K respectively. Written reviews complicate that: 43% of POSTIDENT's written reviews are positive against 46% of IDnow AutoIdent's, so the app with the better star average is not the one people write more warmly about.
POSTIDENT ships an update every 6 weeks, IDnow AutoIdent monthly. Both last shipped on September 25, 2026.
| Parameter | POSTIDENT | IDnow AutoIdent |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.7K ratings) — better | 4.3 (1.4K ratings) |
| Positive reviews | 42.8% of reviews | 46.4% of reviews — better |
| Number of ratings | 4.7K — better | 1.4K |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 79 MB | 61 MB |
| Age rating | 4+ | 4+ |
| Developer | Deutsche Post AG | IDnow GmbH |
Customer experience
POSTIDENT
IDnow AutoIdent
User reviews
POSTIDENT
From 4.7K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient and fast
- 💡 Helpful English support
- 🔒 Secure identification process
Room to improve
- 🐛 App crashes and glitches
- 🤖 Rude and unhelpful customer service
- 🇩🇪 Lack of English language support
- 🤔 Unclear instructions and requirements
IDnow AutoIdent
From 1.4K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure verification process
- ✅ Straightforward verification
Room to improve
- 🐛 Scanning issues with various ID types
- 🤖 Poor facial recognition
- 🔁 Repeated verification attempts required
- ❌ Lack of customer support
Bugs and requests
POSTIDENT
Reported bugs
3 issues- QR code scanning not working
- Identification process repeatedly failing
- App freezing and crashing during use
Requested features
3 requests- Automatic data extraction from ID documents
- More language options beyond German and English
- Clearer instructions on ID document requirements
IDnow AutoIdent
Reported bugs
3 issues- Scanning issues with UK passports
- Freezing on selfie capture
- Incompatibility with certain devices
Requested features
3 requests- Support for more ID types
- Improved facial recognition
- Better guidance on document requirements
In-app purchases
POSTIDENT
No in-app purchases
IDnow AutoIdent
No in-app purchases


