Best Customer Engagement Apps

187+ iOS apps curated and reviewed

4.1 avg rating
20 free apps
Updated July 2026

Out of 187+ customer engagement apps on iOS, 20 are free and the rest sit in the paid tier. This page sorts them so you can compare both sides before you commit.

Top Picks for Customer Engagement

Customer Spark#3

Customer Spark by Walmart

Walmart
Worth Considering
🌟 Lifestyle
4.9😊(11K ratings)
Free
Customer Spark screenshot 1
Customer Spark screenshot 2
Customer Spark screenshot 3
Customer Spark screenshot 4

An exclusive, invite-only community for customers to provide feedback and earn points towards rewards. Engage in fun activities to share your opinions on products and services.

What We Love

  • 🚀 Great surveys
  • 👍 Easy to use and earn
  • 👍 Fabulous
  • 👍 Grateful

Room to Improve

  • 🐛 Lack of customer service
  • 🐛 Not without its bugs and issues
  • 🐛 The app needs some work

More Customer Engagement apps to explore

4
UR-Customer Engagement App
UR-Customer Engagement App
UR-Customer Engagement App
URDesigns Customer Engagement
Free
💼 Business
(0)
5
LinkedIn Sales Navigator
LinkedIn Sales Navigator
LinkedIn Sales Navigator
Find & engage the right buyer
Free

This app allows sales professionals to manage accounts and leads on the go. It helps identify and engage potential buyers with personalized outreach and provides real-time updates and recommendations.

Real-time sales updates on accounts and leadsDiscover new accounts and leadsPrepare for sales meetings
💼 Business
(50K)
subscription
6
ActiveCampaign
ActiveCampaign
ActiveCampaign
Sales CRM, Marketing, Reports
Free

Manage your sales pipeline, marketing campaigns, and customer data from anywhere. Track key performance metrics, update deals, and communicate with contacts on the go. This app provides essential business insights and tools for sales and marketing professionals.

Marketing reports and analyticsCRM and sales automationContact and lead management
💼 Business
(1.2K)
free with in-app purchases
7
Customer App - Engage
Customer App - Engage
Customer App - Engage
by SAUDI READYMIX CONCRETE CO. LTD.
Free
💼 Business
(0)
8
1440 Mobile
1440 Mobile
1440 Mobile
Customer Engagement App
Free

This app streamlines customer engagement for mobile employees by unifying communication channels like SMS, WhatsApp, and chat. It offers deep Salesforce integration for CRM data access, AI-powered reply suggestions, and tools for efficient team collaboration.

Unified communication channelsSalesforce integrationAI-powered reply recommendations
💼 Business
(12)
free
9
Medallia Mobile 3
Medallia Mobile 3
Medallia Mobile 3
Activate Employees Anywhere
Free

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

Role-based dashboardsReal-time alertsClose the loop via email/phone
💼 Business
(806)
free
10
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Unified calls, texts, and customer infoShared inboxes and internal notesMini CRM with custom contact properties
💼 Business
(11K)
free with in-app purchases
11
Community by C Space
Community by C Space
Community by C Space
C Space
Free

Connect with brands and contribute to customer-inspired growth. This app allows you to engage with major companies in a unique way, receiving notifications for new activities and completing them directly from your mobile device.

Connect with brandsCustomer-inspired growthEngage with major companies
🌟 Lifestyle
(1.9K)
free
12
Mailchimp Email Marketing
Mailchimp Email Marketing
Mailchimp Email Marketing
Email, Analytics, Contacts
Free

Manage your customer relationships, create and send email campaigns, and track marketing performance. This platform helps businesses grow by engaging customers, finding new subscribers, and sharing brand messages effectively.

Contact management and importEmail campaign creation and sendingMarketing automation (e.g., abandoned cart)
💼 Business
(51K)
freemium
13
AskNicely
AskNicely
AskNicely
Real Time Customer Feedback
Free

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

Real-time customer feedback collectionAI-powered customer experience managementCSAT and NPS performance tracking
💼 Business
(47)
free
14
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses
💼 Business
(108)
freemium
15
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
by Zoho Corporation
Free

This app allows your customers to access a branded portal with restricted views of forms and data reports. They can sign in to view, add, edit, and delete records, and perform custom actions on their data.

Branded customer experienceRestricted access to forms and reportsSign-in for customers
💼 Business
(50)
free
16
Customer Service Revolution
Customer Service Revolution
Customer Service Revolution
Conference Guide
Free

This app provides attendees with all the essential information for the annual Customer Service Revolution conference. It's designed for leaders and entrepreneurs focused on excelling in customer service to gain a competitive edge.

Conference information accessNetworking opportunitiesEducational content
💼 Business
(35)
free
17
Engage - Your Club
Engage - Your Club
Engage - Your Club
Mobilize your nutrition
Free

Connect with your favorite clubs and coaches to actively pursue your wellness goals. This app allows you to join clubs via QR code, manage your profile, and stay updated on club activities. Order ahead, customize items, and pay securely from your smartphone.

Join clubs via QR codeManage profile informationView club activities and menus
💪 Health & Fitness
(179)
ad-supported
18
Reputation Mobile
Reputation Mobile
Reputation Mobile
Raise your customer experience
Free

Manage your business's online reputation and enhance customer experience on the go. Track performance, respond to reviews and messages, gather feedback through surveys, and engage customers with social media posts.

Track Reputation ScoreRespond to customer reviewsSend review requests
💼 Business
(210)
free
19
Zoho SalesIQ - Live Chat App
Zoho SalesIQ - Live Chat App
Zoho SalesIQ - Live Chat App
Hassle Free LiveChat Software
Free

This platform combines live chat, website visitor tracking, and analytics to help businesses convert visitors into customers. It offers proactive engagement, real-time translation, and lead scoring to enhance customer interactions and sales.

Website visitor trackingLive chat functionalityProactive chat invitations
💼 Business
(1.3K)
subscription
20
AdvocateHub by Influitive
AdvocateHub by Influitive
AdvocateHub by Influitive
Your Engagement Platform
Free

Engage with brands you love by completing challenges and earning rewards. Gain insider access to companies, provide feedback on new features, and connect with a community of like-minded individuals.

Engage with brandsComplete interactive challengesEarn points and rewards
💼 Business
(26)
free

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