Best Customer Engagement Platform Apps

Nextiva – The NEXT Platform

by Nextiva

Free

This app unifies customer communications, including calls, chats, and texts, into a single inbox. It facilitates team collaboration, provides performance insights, and uses AI to enhance workflows. Stay connected and manage customer interactions seamlessly from any device.

Whereby - Video Meetings

Easy video meetings on the go

Free

Conduct and join video meetings effortlessly from your mobile device. Features include in-app chat, an audio-only option for saving data, and secure, private conversations. It's designed for simplicity and ease of use for both hosts and guests.

EngagedAi

Customer Engagement Platform

Free

This business tool empowers users to manage customer communications and receive timely notifications for appointments and lead opportunities directly from their mobile device.

1440 Mobile

Customer Engagement App

Free

This app streamlines customer engagement for mobile employees by unifying communication channels like SMS, WhatsApp, and chat. It offers deep Salesforce integration for CRM data access, AI-powered reply suggestions, and tools for efficient team collaboration.

Medallia Mobile 3

Activate Employees Anywhere

Free

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

Customer Lobby Mobile

by Customer Lobby, LLC

Free

This app helps businesses retain customers by identifying those with untapped revenue potential and automatically sending them communications to encourage repeat visits. Businesses using this tool report a significant increase in customer return rates.

Turn on Engagement - T.O.E

Turn on Employee Engagement

Free

This app provides HR and employee engagement professionals with news, discussions, case studies, polls, and quizzes. It aims to help users supercharge their employee engagement strategies and learn about best practices in the field.

Cooleaf

by Cooleaf, Inc.

Free

This platform helps organizations engage, recognize, and reward their stakeholders globally. It facilitates feedback collection, immersive experiences, and data-driven insights to measure success and celebrate achievements with a customizable rewards catalog.

Subiz

Customers Service Software

Free

This platform enhances business-customer interactions for sales, support, and marketing. It offers innovative solutions to facilitate convenient and effective communication globally. The service is dedicated to exceeding expectations through continuous research and development.

Tapget AI - Review Booster

AI marketing tool for reviews

Free

This AI-powered tool helps local businesses enhance their online reputation by transforming customer feedback into polished, 5-star Google reviews. It streamlines the review process with NFC cards and QR codes, while also acting as a central hub for social media, promotions, and more.

Go Extole

Referral for Field Teams

Free

Empower field teams to capture real-world referrals and boost program participation. This app facilitates easy sharing for customers and employees, providing a real-time stats dashboard to track referral progress and rewards.

FrontApp

Customer operations platform

Free

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.