Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
4.5(33 ratings)
Free
Top Picks for Esri Support
ArcGIS Field Maps by ESRI
Strong Contender
📊 Productivity
2.2😞(45 ratings)
Free
This app provides mobile workers with interactive digital maps to understand their surroundings, locate assets, and collect data. It features smart forms for efficient data entry, offline capabilities, and location sharing for coordination and safety. Designed for organizational use, it supports fieldwork for various teams.
What We Love
- 🗺️ Comprehensive mapping capabilities when functioning
- 📊 Powerful data collection features for field work
- 🔄 Integration with ArcGIS ecosystem
- 📍 Useful for basic map information and POI lookup
- 🎯 Improved form calculations and contingent values
- 📱 Better than predecessor Collector app
Room to Improve
- 🐛 Frequent crashes and freezes
- ⚠️ Unreliable offline map functionality
- 🔄 Constant need to delete and reinstall app
- 📥 Offline download failures and incomplete syncing
- ⏱️ Slow performance and lag
- 🎯 Poor UI/UX design choices
- 🔐 Authentication and login issues
- 🖱️ Inaccurate touch detection and hitbox problems
- 🔋 Excessive battery drain
- 📝 Data loss and sync failures
- 🚫 Broken features after updates
- 💰 Unexpected charges for premium features
ArcGIS Survey123 by ESRI
Worth Considering
🔧 Utilities
2.8😞(212 ratings)
Free
Capture precise, location-aware data in the field using smart forms, even offline. Seamlessly sync collected information with your ArcGIS platform for real-time analysis and decision-making. Ideal for public feedback, inspections, and documenting field conditions.
What We Love
- 💡 Offline map viewing capability
- 🌍 Easy translation support
- 📝 Solid core functionality for data collection
- 🎨 Customizable forms when designed well
- 📱 Works well on iPad with proper configuration
Room to Improve
- 🔋 Severe battery drain from continuous location tracking
- 🐛 Frequent crashes and app freezes
- ⏱️ Significant lag and slow performance
- 🔐 Authentication and login issues
- 📸 Photo attachment failures and glitches
- ⌨️ Keyboard interaction problems blocking form progression
- 🗺️ Geopoint location accuracy issues
- 📤 Submission errors with vague error messages
- 🖥️ No macOS desktop support
- 💰 Predatory pricing with poor support quality
- 🔄 Slow bug fix response times despite known issues
- 🎯 Clunky and unintuitive user interface
- 📋 Cannot edit previously sent surveys
- 🔌 Background location tracking despite app permissions
