Stay informed about power outages across Hawaiian islands with real-time updates on affected areas, customer impact, and estimated restoration times. Report outages, manage your electric account, pay bills, and locate EV fast chargers with driving directions.
What We Love
- 👍 App was helpful during power outage
- 👍 App rocks (one user's opinion)
- 👍 Nicer than Android app (one user's opinion)
Room to Improve
- 🐛 App doesn't work during outages
- 🐛 Inaccurate outage numbers
- 🐛 No ETA on power restoration
- 🐛 App crashes frequently
- 🐛 Slow and lagging performance
- 🐛 Login issues (incorrect credentials, endless loops)
- 🐛 App is just a website wrapper
- 🐛 Poorly designed with minimal functionality
- 🐛 "Report an outage" leads to calling
- 🐛 Outage map inaccurate or not working
- 🐛 Cannot pay bills through the app
- 🐛 High processing fees for third-party payments
- 🐛 Outdated payment methods
- 🐛 UI is basic and slow
- 🐛 Cannot print or save bills
- 🐛 Requires re-entering login info frequently
- 🐛 Confusing navigation
- 🐛 Added charge to pay with credit card
- 🐛 Does not save session or login info
- 🐛 No biometric login (face unlock)
- 🐛 Difficult to find account number to pay bill
- 🐛 Monopoly leads to lack of improvement
