Best London Commute App

Room to ImproveCommon complaints summarized from real App Store user reviews

• 🐛 Doesn't accept Amex
• 🐛 Won't allow storing credit card
• 🐛 Doesn't keep security code
• 🐛 Requires account creation
• 🐛 Doesn't remember login
• 🐛 No Face ID
• 🐛 Exorbitant ticket prices
• 🐛 Ticket inspectors lack common sense
• 🐛 Boats are packed
• 🐛 Must activate ticket before queuing
• 🐛 Flushed money if giving up
• 🐛 App needs modernizing
• 🐛 Circularity bug
• 🐛 App asks to download itself
• 🐛 Cannot trust capacity info
• 🐛 Terrible redesign
• 🐛 Why hide timetable
• 🐛 Pointless app
• 🐛 Need concession card
• 🐛 Better to use Oyster Card
• 🐛 Dreadful app
• 🐛 Password reset never updates
• 🐛 Hard to use
• 🐛 Hard to understand
• 🐛 Hard to pay
• 🐛 App development stalled
• 🐛 Disgraceful business practice
• 🐛 Cannot add credit card
• 🐛 Useless app
• 🐛 Lack of reliable live service info
• 🐛 Planning travel impossible
• 🐛 App designed to deceive
• 🐛 App designed to scam
• 🐛 Nowhere to find activation info
• 🐛 Activating ticket too early
• 🐛 Ticket expires
• 🐛 Very buggy app
• 🐛 Screen gets stuck
• 🐛 Impossible to toggle screens
• 🐛 Needs reset by phone restart
• 🐛 Needs upgrade
• 🐛 App less so than boats
• 🐛 Get stuck in map view
• 🐛 Cannot return to app
• 🐛 Not great for showing ticket
• 🐛 Lack of Apple Wallet support
• 🐛 No indication of security measures
• 🐛 Dismal app
• 🐛 Crashes all the time
• 🐛 Useless app
• 🐛 Won't allow card details to be added
• 🐛 Removing account
• 🐛 Don't trust app
• 🐛 Poor service times
• 🐛 Waste of money
• 🐛 Stick to traditional transport
• 🐛 Awful app
• 🐛 Next to useless app
• 🐛 Live departures all over the place
• 🐛 Long waits
• 🐛 Missed boats
• 🐛 Timetables link to website
• 🐛 Basics not covered
• 🐛 Buggy app
• 🐛 SDK-error
• 🐛 Live departure info only works on WiFi
• 🐛 App doesn't work
• 🐛 Departure boards don't work
• 🐛 Changes not communicated
• 🐛 Password sync issues
• 🐛 Web and app don't sync
• 🐛 No chat or help facility
• 🐛 Doesn't work properly
• 🐛 Ticket not registered on app
• 🐛 Can't update anything
• 🐛 Easier to use website
• 🐛 App developer terrible
• 🐛 Live departures board wrong
• 🐛 Screen says 10 mins left, boat pulled out
• 🐛 Staff shrug
• 🐛 Not okay for commuters
• 🐛 Needs improvement
• 🐛 Apple Pay missing
• 🐛 Incorrectly assumed activation time
• 🐛 Ticket must be used within 1.5 hours
• 🐛 Had to purchase another ticket
• 🐛 Restriction not helpful
• 🐛 Important info not warned
• 🐛 Really angry
• 🐛 Don't bother with Clipper
• 🐛 Used to be reliable
• 🐛 Run when they want
• 🐛 Leave you waiting endlessly
• 🐛 Dynamic timetable needed
• 🐛 Carnet sort order wrong
• 🐛 Tickets sorted in wrong order
• 🐛 Oldest ticket at bottom
• 🐛 New carnet goes out of sight
• 🐛 Might expire before use
• 🐛 Pretty rubbish
• 🐛 Ticket activates on opening app
• 🐛 Screen brightness jumps up
• 🐛 Drains battery
• 🐛 Clunky and outdated
• 🐛 Maxes out screen brightness
• 🐛 Please stop doing this
• 🐛 Live feed frequently wrong
• 🐛 Cannot be relied upon
• 🐛 Should remember piers used
• 🐛 Poor
• 🐛 Useless app
• 🐛 Change timetable, no notification
• 🐛 No way to update manually
• 🐛 Outdated timetable
• 🐛 Live departures useless
• 🐛 Service level is abysmal
• 🐛 Incompetence
• 🐛 App hangs
• 🐛 Loses profile data
• 🐛 Asks for email address
• 🐛 Horrible usability
• 🐛 App doesn't show correct times
• 🐛 Miss boats constantly
• 🐛 Annoying
• 🐛 Can't book returns
• 🐛 Can't book champagne
• 🐛 Shows boats that don't exist
• 🐛 Page marked Departures shows arrivals
• 🐛 Includes boats terminating
• 🐛 Muppets
• 🐛 More muppetry
• 🐛 Boat lay-up shows as departure
• 🐛 Can't trust information
• 🐛 Incompetent app
• 🐛 Poor instructions on fare types
• 🐛 Tickets expire 3 months after purchase
• 🐛 Not compatible with older iPhones
• 🐛 Rubbish
• 🐛 App does not work on new iPhone
• 🐛 Buggy app
• 🐛 Randomly logs me out
• 🐛 Denied boarding
• 🐛 Unexpectedly logged out
• 🐛 Have to remember password
• 🐛 Happens too frequently
• 🐛 Very annoying
• 🐛 No fingerprint recognition
• 🐛 No password autofill
• 🐛 Insecure password required
• 🐛 Does not remember card
• 🐛 Input card details again
• 🐛 Insecure
• 🐛 Annoying
• 🐛 Cannot purchase tickets quickly
• 🐛 Rarely use the boat
• 🐛 Frustrating delay before animation
• 🐛 Doesn't feel like native app
• 🐛 Ticket inspector didn't see active tickets
• 🐛 Told off for nothing
• 🐛 Doesn't integrate with Passbook
• 🐛 Flaw or Design
• 🐛 Cannot enter details on app
• 🐛 Save printing paper
• 🐛 App should sync with purchased tickets