Manage your health benefits on the go with this app. Access claims status, view your ID card, track expenses, and find providers. Stay informed about your deductible and out-of-pocket maximums anytime, anywhere.
What We Love
- 👍 Easy to use interface (when working)
- 📱 Convenient mobile access to insurance information
- 🎯 Simple virtual insurance card viewing
- ✅ Useful as supplementary tool to website
Room to Improve
- 🐛 App crashes frequently on launch and during use
- 🔄 Endless loading screens and spinning indicators
- 🚫 Login functionality broken across multiple devices
- ❌ Non-functional buttons and hyperlinks
- ⚠️ Inconsistent data between app and website
- 📵 Poor performance on iPhone specifically
- 🔌 Freezes on iPad
- 😤 Unresponsive customer support
- 🗑️ Outdated design and poor UX
- 🚫 Limited functionality beyond viewing cards
- ❌ Provider search feature doesn't work
- 🔐 Account access issues unresolved for years
- 📧 No digital claims submission capability
- 🔄 Constant logouts between sessions
