⭐️4.4 / 5
Rating
🙌126K
Ratings
📼6 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
Your locale

All Versions of My CenturyLink

5.2.8

June 25, 2024

With each new release, we are always resolving bugs and working on improvements to the visual design. This version includes: • Minor updates and stability fixes. As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https://www.centurylink.com/contact or on Twitter @CenturyLinkHelp
More

5.2.7

June 13, 2024

With each new release, we are always resolving bugs and working on improvements to the visual design. This version includes: • Minor updates and stability fixes. As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https://www.centurylink.com/contact or on Twitter @CenturyLinkHelp
More

5.2.6

May 31, 2024

With each new release, we are always resolving bugs and working on improvements to the visual design. This version includes: • Minor updates and stability fixes. As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https://www.centurylink.com/contact or on Twitter @CenturyLinkHelp
More

5.2.5

April 18, 2024

With each new release, we are always resolving bugs and working on improvements to the visual design. This version includes: • Minor updates and stability fixes. As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https://www.centurylink.com/contact or on Twitter @CenturyLinkHelp
More

5.2.4

March 29, 2024

• For qualifying customers, you’ll now have access to the Broadband Facts label associated with your current Internet plan. • You now have a new way to contact us. We’ve added a new “Text us” contact option in the quick link menu of the Support section. • If you need to cancel your service, you won’t have to re-authenticate.
More

5.2.3

March 13, 2024

• You’ll now have visibility to upcoming, recently missed, cancel and closed repair appointments • Improved upcoming appointment functionality allowing you to: • Reschedule or cancel upcoming appointments • View the technician's location • View SMS message history related to appointment • Quick and easy “Add to calendar” function
More

5.2.1

February 14, 2024

• Forgot your password? No problem! You can now reset your password directly within the mobile app for added convenience. • Pre-paid customers now have the ability to add and update their alternate phone number to their accounts, directly within the app.
More

5.2.0

January 12, 2024

With each new release, we are always resolving bugs and working on improvements to the visual design. This version includes: • Minor updates and stability fixes. As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https://www.centurylink.com/contact or on Twitter @CenturyLinkHelp
More

5.1.9

December 1, 2023

• WiFi Network List is now also displayed on the Home screen (only for compatible modems) • New Home screen alert messages related to service outages • Message confirming an outage has been resolved and a suggestion to restart modem • Message to eligible customers offering a credit after an outage
More

5.1.8

November 10, 2023

• If you make a change to your service, you will now be able to see your pending order details.
More

Price History of My CenturyLink

Description of My CenturyLink

The My CenturyLink app brings management of your account and services into one easy place. You can use the app to: • Connect your new service quickly with modem self-install. • View and manage your bill payment with convenience and ease. • Check your services, upgrade your Internet speed (if available in your area). • Manage your settings. • Visit Support to troubleshoot or optimize your service through self-help tools and videos. • Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service. • Plus, so much more. Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink): • Parental controls to guard against inappropriate web content. • Pause and resume internet access of devices on our WiFi. • Schedule online and offline times for devices and users. Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi We're here to help! You can get in touch via http://www.centurylink.com/contact
Show less

My CenturyLink: FAQ

Does My CenturyLink offer an iPad version?

Yes, My CenturyLink can be used on an iPad.
The My CenturyLink app was released by CenturyTel Service Group, LLC.
My CenturyLink currently supports iOS 15.0 or later.
My CenturyLink has an excellent rating of 4.4 out of 5.
The Primary Genre Of The My Centurylink App Is Productivity.
The latest version of the My CenturyLink app is 5.2.8.
The most recent update for My CenturyLink was released on June 30, 2024.
The release date of the app was on February 6, 2023.
Suitable for children aged 4 and up, contains no objectionable material.
You can use the My CenturyLink app in English.
No, My CenturyLink is not available on Apple Arcade.
No, My CenturyLink does not offer in-app purchases.
No, My CenturyLink does not support compatibility with Apple Vision Pro.

Screenshots of My CenturyLink

iphone
ipad

More Applications by CenturyTel Service Group, LLC

Alternatives to My CenturyLink

Reviews of My CenturyLink

  • Horrible customer service

    Takes multiple attempts even to get a chat to come up for customer service. Autofills an account number that was changed last year and only mentions one of three phone numbers I have with CenturyLink. When they are about to actually do whatever they say, they’re going to do to move the problem forward, you lose the chat, and have to start all over again. I have spent 12 hours on this today, and still no closer to a resolution. Time to change Internet service providers.
    Second day, four more hours of wheel spinning with the app repeatedly trying to use an account number that was changed last year by CenturyLink and not knowing about all three phone numbers. Worked my way around that twice. Finally got a functioning chat window and all the way to a technician appointment — in two weeks!!!!!
    So much for 24/7 support.
    Nothing the app developer can do about a broken support system with understaffed technician population.
    I’m switching to Comcast, which can roll out an installer in five days. If there had been cable at the house before, I would already be up and running.

    Developer Response

    I apologize for any issues you have encountered when trying to reach customer service. Please feel free to contact us at talktous@centurylink.com with reference number 79347954 in the subject line and we will be happy to look into this issue. ~Cherie
  • Still waiting for my Service??

    So I was basically forced into using this internet provider due to moving into apartments that strictly requires that service provider. On about Tuesday the 2nd of 2024, my modem was dropped off at my apartment room, so I downloaded the app and followed directions, expecting my service to come in so I could start using wifi. After around 3 failed attempts at this step by step process on the app, I tried calling customer service (which I hate to say but is easily the worst customer service I have ever received) just for them to drag me through a 5 hour mixture of being transferred and put on hold to worthless conversations about the account associated. All in all, not a singular option on that list of troubleshooting tips did a single thing for me. Eventually after 9 hours nonstop of calling them I finally got my answer which was “Your Modem wont be activated until the date it was supposed to arrive.” So flash forward to now… It’s been 8 full days without wifi connection, and another 2 on the way because apparently “they can’t make it out here to figure it out.”

    Basically, if you can do anything you can to avoid Century Link, I would do that.

    Developer Response

    I'm sorry to hear that you've experienced issues with your internet installation. Please feel free to contact us at talktous@centurylink.com with reference number 78709910 in the subject line and we will be happy to look into this issue. -Kristin
  • Worst experience I’ve ever had with a company

    I have had Centrylink for over a year and I swear I get issues on average once every three months. Usually with the router not connecting to the NIU box. At random times the router will just decide to blink blue. Did I also mention our Ethernet is the only one that works? Out of the five technicians they’ve sent none of them are able to help me get the WiFi working. I work from home and do not have a car and am forced to pay to get to work through Uber every time this happens. Totally ridiculous. And the amount of time it takes for them to send a technician is insane. It is going to take a week for someone to get out here and that means I have to spend nearly 70 dollars a day both ways to get to work. I should’ve known I was in for it when they were setting it up and three separate technicians located my NEIGHBORS NIU BOX and without so much as a consultation assumed that it was mine and left without installing anything. Horrible company, horrible wait times, inconsistent service which is decent at best (when it works) and a total waste of 75-80 dollars a month. So frustrating and I can’t even switch because it would take weeks most likely to get a new provider and I literally cannot afford to do that. PLEASE DO BETTER

    Developer Response

    I apologize for any issues you have encountered with the internet. Please feel free to email us at talktous@centurylink.com with reference number 71556807, and we will be happy to assist. ~Cherie