My savior
Could be much better
Also if I search a song that I would like to play, i can’t add it to “my songs” to save it for later. It appears that you can only save songs to your list if you so happen to come across it going through the songs tab and clicking through categories and scrolling forever trying to find the song you want to save. Very inconvenient.
Much to be desired after paying $100 for this app....
Response from developer
Thanks so much for your honest feedback. I'm really sorry to hear that the note detection isn't working well with your keyboard. Sometimes, it helps to change the piano voice on your keyboard. Most keyboards have several different piano sounds, so that's definitely worth a try. I can imagine how cumbersome practicing can be if you have to hit the keys several times. When you are on an iPad, you can mark songs as a favourite in the search by clicking on the cover art. The audio preview will start and in the low right-hand corner of the app, you'll see the heart icon to mark it as a favourite. On smartphones, we don't have this option yet (due to the limited space). However, I will make sure that this will be discussed again with the development team since I can totally understand why it would be convenient to have on smartphones as well. If there is anything else we can help you with, please feel free to write us an email to support@flowkey.com or send a message via our in-app messenger.
Worst ever app I have use. Can’t event recognize the piano sound
Response from developer
We're sorry to hear that you are experiencing such issues with the tone recognition. Our support team will be glad to help you with this as quickly as possible, please make sure to get in touch for any further help you might need. We hope we can resolve everything quickly for you so that you can enjoy learning with us: support@flowkey.com or via our in-app messenger
Bad Audio Recognition
Not what I had hoped for
Unable to upgrade to premium
Response from developer
Thanks for reaching out to us. We're sorry to hear that and we'd love to help you as quickly as possible with this. Could you try to use the option "Restore Purchases" within the flowkey app? On an iPhone, please click on "My Songs" at the bottom of the screen. In the section "My Songs", please click on the cogwheel icon in the upper left-hand corner. A window will open where you can select "Restore Purchases" . On an iPad, you'll find the cogwheel icon in the lower left-hand corner when you enter the app. Clicking on "Restore purchases" will unlock Premium immediately. We hope this already does the trick! If you need further help with this, it would be great if you could get in touch with our support team via our in-app messenger or via mail: support@flowkey.com
Gentle Pace
I found the tutorial selection of music pieces to be memorable and having a memory of the teaching piece allowed me to try harder to mimic the melody.
If I had a complaint about the method of teaching then it would be the waiting for the green tick to acknowledge my progress. Some of the periods which left me waiting for the tick seemed to go on for quite a long time and this had the effect of loosing my concentration even whilst I was very eager to learn. If my enthusiasm to learn led me to go too quickly through the tutorial and my iPad had difficulty in keeping up then I apologise, but at the same time I would urge you to extend the program so that the course can take account of faster pupils.
Kind regards Ray.
Response from developer
Thanks for your feedback. It's great that you like learning with our app so far and we're sorry to hear that the note recognition via microphone so far didn't let you practice as smoothly as you'd wish to. If you're playing on an acoustic piano, there are some adjustments that can sometimes help to improve. the tone recognition. However, in case you're playing on an electronic piano, you might be able to connect directly via cable, which would resolve these issues immediately and let you practice with a fast and precise note recognition via MIDI/USB. Many electronic instruments provide either a "USB to Host" port for connecting via a normal USB printer cable (Type B to Type A) and in combination with a "Camera Connection Kit" from Apple you can connect your instrument with your iOS device. Some electronic pianos have an older MIDI 5-pin port instead. For this you'll need a "MIDI to USB" cable, which you can find online or in your local music shop. Again, in combination with a "Camera Connection Kit" you can connect to your iPad or iPhone. If you need any further assistance, our support team would love to help you out. Feel free to get in touch anytime via our in-app messenger or via mail: support@flowkey.com
Inconsistent
App is great except for a few bugs
Misleading prices watch out
Response from developer
Sorry to hear that there was a misunderstanding about the currency. When you buy a subscription on the App Store, you will be charged in your local currency. In our browser app (for laptop or PC), the pricing is in US dollar which is indicated on the pricing page. But I can understand that if one expects the local currency, this can be quickly overlooked.