Not listening
Will unfortunately have to cancel within 7 day trial and try find an app that works
Response from developer
Thanks for your comments. I'm sorry to hear that the note detection didn't work as expected. And I understand that this can be quite frustrating. We recently released an updated and improved note detection. So we'd be happy if you gave our app a second try.
Free subscription not easily cancellable
Response from developer
Sorry to hear that there seems to have been a problem with the cancelation. You can see if your cancelation was successful in your Apple account in the subscription management. I hope that the Apple support already helped you with this.
My review of an app that got me into piano
Response from developer
Thanks a lot for your review. Great to hear that you learned so much after only two weeks. And also thanks for your recommendation. That really means a lot to us. 🙏
Problem with the 7 day trial
Haven’t heard back from the in app customer service and also submitted a request for refund with apple.
I hope you guys can fix this problem so others won’t get this trouble. Thanks
Response from developer
Sorry to hear that the trial was activated right away. If a trial was used in the past, then the payment will go through right away if the trial was chosen again. If this is what happened, I'm sorry that it wasn't made clear. Our support team usually replies within 24 hours (during holidays or the weekend, it can take a bit longer though). I hope the Apple support already sorted this out for you.
Great alternative for self learner pianist wannabe
Response from developer
Thanks a lot for your thorough feedback. It's great to hear that our app helps your son to keep practicing in these difficult times. And sounds like he is really making great progress. That's awesome! And yes, advanced pieces can sometimes be a challenge for the note detection via microphone. So in case you have a digital piano, I'd highly recommend to use a MIDI connection. With MIDI, the note detection is 100% precise - even in pro pieces. However, we're also working on improving the note detection via microphone. If you'd like help with setting up MIDI, please email our support team support@flowkey.com They'll be happy to help! Again, thanks a lot for taking the time to share your and your son's experience. Stay safe!
Great app BUT...
David Bowie writes...
Response from developer
Thanks a lot for your feedback. Great to hear that you enjoy learning with us so far. If you feel like you want to repeat a course exercise instead of moving on, feel free to do so. We are also working on improving the setup for our users. I hope you had your breakthrough already. And if you have any questions, always feel free to contact our support team via in-app messenger.
‘D’ note not recognised
I’d say it could be my tuning but I’m using a keyboard...
Definitely get a MIDI cable
Songs range from classical to pop to romantic and the same song usually comes in multiple levels, letting you get a taste for a song, master one level to feel accomplished, and then start practicing against the next level.
The cloud syncing of your songs and preferences is great as you can change between devices and your songs follow you.
The wait for me feature is awesome, especially when you have a section that is particularly tricky. As others have noted, the microphone note detection is sketchy, so do yourself a favour and get a MIDI cable if possible.
Feedback to the developer:
* I wish you would group the same song’s various levels together
* there seems to be a huge gap between intermediate and advanced. See Happy Birthday as an example of the leap between the two.
* the ability to add to/remove from favourites on all views of a song would be a huge boon
* minor nit: the indicator between beginner and intermediate is really hard to differentiate if you’re colour blind