Leave a Review bunq
Best bank
I can never go back to a traditional bank anymore. It’s way ahead and much more efficient.
They do weird things with the app design sometimes. And there’s an overly annoying push to all the tree things, I appreciate it but don’t fill my bank app with it it’s a bank and that should be the main focus first and foremost, but now most of the banking features are in one tab and there’s a whole bunch of other stuff I don’t care about or use that take up 70% of the app. You can easily ignore them but I wish they went back to focusing on being a great bank and to better.Show lessAdrenakq
Developer Response
Thank you for your review. We'd like to hear more about your experience with us 🙌 If you'd like to suggest a feature or an improvement to the app, please write to us at together.bunq.com/t/ideas. If you have any questions or concerns, our support team is always available at https://www.bunq.com/link/support or through e-mail at support@bunq.comGood for everyday usage, but useless, when you need customer support
Using Bunq for 1 year. It works good and covers most of my day-to-day needs. When I needed something more advanced, like sending money abroad, Bunq turned out to be useless, and I had to use Revolut insteadTeriana_Shvch
Good. But getting less good over time.
I feel like every update removes a little bit more of everything I actually like about Bunq. Most recently, they severely nerfed the budgeting feature. I guess it was too much effort to keep it working, so they just axed it.jcderr
Latest Version (21.8) Crashing to Home Screen
Whenever I tap on an account that has been shared with me, the app crashes to the Home Screen. Everything was working great until now. But now it seems like I’m locked out of shared accounts until a fix is released. How can something do simple be broken so easily? 😤swanksteak
Developer Response
Thank you for the five-star review 🌟 We’ve fixed the crashing issue with our newest app version - please update your app and let us know if you face any additional issues by contacting us via: www.bunq.com/link/support or sending an e-mail to: support@bunq.com 📩 We apologise for any inconvenience caused 🙏INCREDIBLE
In all my life I have not come across a banking alternative like Bunq. Credit cards? International bank accounts? Currency conversion? Bunq has it all. I wish I started using them earlier on. Amazing platformShortBlackBamendaBoy
Uploading documents
Very hard to upload docs from the phone, give an option to upload through emailakopanev-21
Poor verification and customer service
I created an account with bunq from Germany and the verification says only 5 minutes it’s been 10 hours and yet still verifying I don’t know why that would take so long just to get completed.
I got verified only for my bunq account to be closed because of failed online transactions and I have an incoming transfer which was made before the account was closed of 11,300€ and the support takes days before responding please I need to get my money back I need immediate refund into my account.Show lesssusanne.nickisch
Developer Response
Thank you for your review. We’re sorry to hear about your experience! Please be assured that we’ll never intentionally freeze or close an account. Here is an article listing all the possible reasons we would block someone's account: https://together.bunq.com/d/26054. Our support team can assist you with more information - please contact us at support@bunq.com 🙏🏻Forecast spending not working at all
Forecasting is still useless and not working but App improved usability with latest version and looks like bugs are getting addressed better and faster with more responsive help desk. Good job.. hope things will further improve to get you ⭐️⭐️⭐️⭐️⭐️ ===================== The feature advertised lately about the forecasting of your expenditures does not work at all. The graph does not account any planned payment or any recurring charge or even the periodic wage income. I had been using bunq for more than a year and this feature never worked. Not even close to reality. Incredible this feature is advertised as a top one. It just does not work. Open several tickets and together articles but still nothing. How difficult can it be if even ING got it working pretty nicely since years?Show lessGianguido
Developer Response
Thank you for the five-star review 🌟 If you have any additional recommendations for us on how we can improve our app and features, please let us know at together.bunq.com/t/ideas 💡Can’t close my account
the bunq app crashes every time I try to go through the sequence to close my account. it’s ridiculous! I still haven’t managed to close it.Ayayyang audry ll
App is not responsive
I tried to access my new account 15 Times, after that I deleted the app.
It’s a nightmare, you don’t want an app that asks you to do the same thing over and over again.
On top of that my husband and I tried to share an account, it’s IMPOSSIBLE.
Not recommended.Nau90
