I set up an LLC and needed a notary for some forms. Through the building process of the company this notary service was included. The app and website did not allow me to upload images of my documents for nearly 2 weeks. Plus plenty of complaints. After this period, the app worked once, upon getting to the live notary, their program wouldn’t allow me to sign the document thus terminating the meeting. For coming up on a month, I’ve been stuck with this broken app and website and unable to move forward with my paperwork until they fix their systems.
I’d never recommend this program to anyone, customer service has always sent me the same message every time, trying different browsers, accepting cookies, allowing camera access. I’ve done all of this and still their app and website fail.
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