Leave a Review Lovense Remote
Firmware Update Serious Issue
Bought Lush Ver1 a few months ago and when I saw the Firmware Update in the app, clicked on it to install (toy was on, app open as instructed) and it went to 10% and then said update failed and it shut down the toy. I cannot use it on apps while streaming and that is a serious issue and I believe it has to do with not being able to download the firmware update which is unacceptable if the toy is still being sold. This issue has to be fixed what can I do? Solo play is great but not bought for that purpose!!Show lessCassiebear😘
There is always something wrong with the app
First I couldn’t use the music because it would just shut down the entire app. Then there were random log outs and we couldn’t play how we wanted. Now the entire app won’t let me log in or create an account. My followers can’t play with me because they can’t make an account. I can’t play by myself because I can’t sign in and offline play doesn’t utilize everything the way it should. Please fix this immediatelyShow lessAce Ladie
great idea, poor execution
Sadly I have to echo the majority of reviews here. The idea is great, and largely the app is functional for short distance. However, the majority of people buy this I believe to take advantage of the long distance features (especially as there are much better functioning toys for short distance).
I was reading up carefully on these and came to the decision that I would try it - opting for the more expensive version of the toy that the company claims no longer suffers with all the issues reviewers are pointing out here. The is in fact simply a lie. I imagine it’s just the same hardware repackaged with this marketing drivel on the outside. The crashing problems are not solved, the app freezes and disconnects all the time and ultimately this has left me feeling like I’ve wasted a lot of money. I advise anyone considering this to avoid this product until they step up their game and resolve these issues.
I see their responses on here, saying that there are likely problems with hardware on individual and particular toys. But the reality is that these errors are not infrequent and they seem to occur on a majority of devices. This tells me that there is a fundamental flaw in the whole product - either in the toy itself or the app.Show lesscheeseyman
Such Potential
I want so much to love this app. There’s so much potential here. But like others there are some serious and very annoying connectivity issues. I am constantly having to log back into the app and so it disconnects in the middle of “sessions” with my wife. She enjoys the products but likes them even more when I can control things. Fix the connectivity issues and I’ll likely change my rating to a 5.Show lessusafseegy
Great product - app needs work
I love my Hush. It works great, even if it does lose connection with the phone now and then. However, the app keeps logging me out - it’s very frustrating. Please, please make it so that there is an option to stay logged in until you choose to log out - even if you close the app! Other apps do this so please make this a feature!Show lessspeckledegg
recent update?
I've been using this app for a while and i love it, but with this recent update, i can't do a single thing. it opens the app and crashes. i've restarted my phone, redownloaded the app, restarting the app, etc. I have no clue what's going on with it.
i'm giving it five stars because this is literally the only bad experience i've had with it. i'm sure it's just the update. the app usually works fine. I love it either wayShow lessMadeline Travis
Could be better
I have had mine for almost a year and was working great for awhile. But one day I decided to mess around again and when I connected the toy to my phone, it showed connected but nothing worked. It wanted to update and so I have emailed asking how to update it when it tells me to connect to the device and it is. I hope there is a easy fix because I really love mine and would like to be able to use it.Show lessbmgirl85
Good, but could be better.
My chief complaint is the APP. This company has been around too long for this APP not to be 100%. I am very disappointed that I can not use the APP with iTunes, Pandora, etc., or music that saved on my phone. The interface to make new patterns could be much nicer/easier. I would love to see more prostate toys that are longer and much stronger motors. I would love to see a prostate toy that has four strong motors inside; so, basically one toy that can be controlled through the app as thought it was two devices (if that makes sense). For example, (motor1)(motor2)(motor1)(motor2). Hard to explain, but I hope you get the idea. All that being said, the customer service has been A+++ and nothing but accommodating. I look forward to buying more in the VERY near future.Show lessToddJ17
Great Product... Until It Isn’t
At first, there were connectivity issues. After that it wouldn’t process that i had permissions on. Now the lush 2.0, which was over $100 shuts off by itself, and the battery display is completely incorrect. It will claim I have full battery when it’s dead. The charger cord broke almost immediately so i have to angle it anytime i want to charge it. It’s a great, discreet, and powerful product but because of all the issues with it, I would never buy from Lovense again, it’s a huge letdown.Show less👾 •_• 👾
Good app, best toy ever!(lush 2)
The app itself is very intuitive, easy to navigate, only wish the toy wouldn’t stop once you go from one tab to another (before actually choosing another pattern or mode). The toy is very comfortable and highly addictive, I might need to search for a rehab soon☺️ Can’t believe I lived without these orgasms for so many years. And it is indeed quiet enough to use in public ( I wouldn’t try in a library though) Best toy ever! (Lush 2)Show lessGimanowar
