Facility Issue Reporting User Reviews

Facility Issue Reporting
Facility Issue Reporting
The Church of Jesus Christ of Latter-day Saints

Top reviews

Doesn’t work.

Can’t login. Doesn’t work. It would have been nice to communicate issues.

Can't stay signed in

I'd like to report an issue with the Facility Issue Reporting app. The app signs me out immediately after signing in. Even after uninstalling and reinstalling the app.

Junk - can't sign in

After entering the correct credentials it always brings back the login screen.

Rubbish app

This app simply doesn’t work. It is filled with bugs and needs a massive overhaul.

I’m on iOS and this app has never worked for me. Even with deleting and reinstalling the app. Sad that this app has been even published before testing and QA was done.

What a waste of my time. Please fix this so I can submit facilities issues.
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Not fit for purpose

Simply it does not work

Couldn’t reach Server

Endless error message: Couldn’t reach Server. Please check your Internet connection and try again.

The support link in the IOS App Store just goes to the main web site for the church. In other words, no support. How am I supposed to report broken stuff at my building? I’m one of my Ward Physical Facility Representatives.

Help?
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Please fix this app ASAP!!!!!!!!!!!

Hi Church software/app dept. What do we need to do to get this fixed. Our building is falling apart, and we have no way to report it. Keep getting “couldn’t reach the server error.” I have tried on and off Wi-Fi, restarting the app, and even uninstalling and reinstalling. Our tools need to be better than this.
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No response to requests

No response from requests submitted. When clicking the email
/contact us is says I need to install an email app of which I have 3 installed. So I cannot even contact support to get a status update.

Will not run on church internet

That is a critical issue that should be resolved

App bug

I am unable to use this app. Every time I try to use it, it says “couldn’t reach server”. I downloaded it on three other people’s phones in three different locations and we all got the same message. Great app idea , poor execution.

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