App bug
I am unable to use this app. Every time I try to use it, it says “couldn’t reach server”. I downloaded it on three other people’s phones in three different locations and we all got the same message. Great app idea , poor execution.
Unable to submit issue
The facility selection feature is unable to find any facilities for me to select, neither by using my location, nor by text search. As facility is a required field, I cannot submit my issue. Then I tried to use the “contact us” option from settings, but a message informed me that the “contact us” feature is not functional. As I am completely unable to submit an issue, this App is of no use.
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Looks good but doesn’t work
It’s worse than the tools app loading/syncing. It can’t even generate addresses to report the problems in the first place. It would be really good if it worked.
Nostalgia
Please, please bring back the days when local FM contacted local contractors to get work done. This has been an absolute nightmare
Great option
Great option for leaders to submit ticket thanks!!
However, more than the leaders sometimes need to submit tickets. Is there a way we can have a few more calling have access?
Like maybe the Ward Physical Facilities Coordinator and/or the EQ/RS/YW/Primary Pres.?
However, more than the leaders sometimes need to submit tickets. Is there a way we can have a few more calling have access?
Like maybe the Ward Physical Facilities Coordinator and/or the EQ/RS/YW/Primary Pres.?
Can’t Reach the Server
When I was thinking about the issue at my ward’s meetinghouse that needs to be addressed, I was also thinking about how much I need another app on my phone. Then lo and behold, instead of a Web page where I can report the issue, I have to download an app! How fortuitous for me. The only problem is, the app has told me thrice that it can’t reach the server and to check my Internet connection. Well, I downloaded the app from the internet without any problems. I can connect to The Church Web site without any problems. I can do anything else on the internet that I normally do, so I’m assuming that my internet connection must be okay.
So many Church-related things are sub-par, when we should be of the very highest quality. We’re 21 years into the 21st century, and of all of the three or four dozen apps that are on my phone, it’s the Church ones that sometimes or usually or always malfunction.
So many Church-related things are sub-par, when we should be of the very highest quality. We’re 21 years into the 21st century, and of all of the three or four dozen apps that are on my phone, it’s the Church ones that sometimes or usually or always malfunction.
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Crashes on iPhone
I have an iPhone XS Max, Using the latest iOS 14.x. For the last couple of months whenever I try to open the app it crashes and immediately closes
Potential is there
Love the idea where this app is going! Keep revising and get the app to where we know it can go.
23-Apr-20 - inputs from regular members?
Being an “unauthorized user” (not a bishop or quorum president), I can’t rate the functionality of the app.
I do wish there was an option such that regular members can notify somebody - anybody - on building maintenance issues that they might notice.
I became aware of this app when at our local chapel, the wheelchair access door was inoperative. Both bishop and elder’s quorum president said to use this app to report it.
When I downloaded the app, the first thing I discovered was that I am an “unauthorized user.”
I understand there would be a need to avoid duplicate (and possibly fake) inputs into the system. But perhaps an option where a regular member could flag something and the app would notify a bishop or quorum president.
Just trying to help watch out for our buildings.
I do wish there was an option such that regular members can notify somebody - anybody - on building maintenance issues that they might notice.
I became aware of this app when at our local chapel, the wheelchair access door was inoperative. Both bishop and elder’s quorum president said to use this app to report it.
When I downloaded the app, the first thing I discovered was that I am an “unauthorized user.”
I understand there would be a need to avoid duplicate (and possibly fake) inputs into the system. But perhaps an option where a regular member could flag something and the app would notify a bishop or quorum president.
Just trying to help watch out for our buildings.
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Response from developer
Hi, thanks for this feedback! We're working on improving Facility Issue Reporting to handle duplicate requests more elegantly. Once that foundation is in place, we may explore expanded app access.
Facility selection feature is terrible
Please improve the process for selecting the facility. Or at least allow a default building. 95% of the time I’m submitting for the same place, so why do I need to see it zoom in on my location on the map, followed by a slow load of nearby facilities (when it works), and a bizarre scrolling glitch that needs to be fixed.
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Response from developer
Hi, thank you for sharing your experience with facility selection performance. Your suggestion is being considered for future updates.
