Notion User Reviews

Notion - DIY Smart Monitoring

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🙌🏻

Super easy to set up; we’re thrilled with Notion and the peace of mind it provides.

LeniTW

5 years ago

Fails right out of the gate on setup

The bridge uses the iOS app to scan networks known to your phone. However it skips right past the one all my devices are connected to with no discernible reason and tries to connect to some unsecure open wifi in the neighborhood instead. When I attempt to find my own network, it is unlisted.

Lack of diagnostics or the ability to put in the information myself makes setup finnicky and I see no way to proceed. The network equipment is all brand new using the latest encryption standards. Personally, I would have preferred a hardwired unit for the bridge as it removes an additional failure point (water heater burst but your wireless access point is down? Tough luck).

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Jeremyopm

5 years ago

Response from developer

Hi there, Apologies for the trouble installing Notion. Please feel free to contact Notion support for troubleshooting assistance. We would like to get your system on track and address any concerns you may have. You are welcome to send an email to support@getnotion.com or call 877-668-4660. Thank you! Jamie @ Notion

Very simple to use app!

Used the app to setup my sensors and it was very easy and guided me through the whole process. Sends me notifications very promptly when my sensors detect changes. Seems very stable. Great app!

Geeply

5 years ago

Totally Awesome

This is how an app is suppose to be designed. Everything works great with the Notion Home Awareness bridge and sensors right out of the box. The interface is beautiful. Please keep up the good work.

RChang42

5 years ago

Scaring me.

I got this for free as part of my home insurance. The sensors and bridge were easy to set up and were up and running right away. Great concept, I thought. I have one of the sensors on my front door. Unfortunately, it incorrectly alerts me that my door has been opened. I'll be sitting in my living room looking at the closed door and receive a notification that the door just opened. Thankfully I realized this over the weekend and knew to pay it no mind. Imagine the horror if I had been at work the first time I received this erroneous notification. I tried calibrating it like the manual recommended, but it does not seem to be learning anything. I live alone and it's midnight right now. I'm in bed. Just received a notification that my front door has been opened...

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Apples2BlunaTropic

6 years ago

Response from developer

Hi there, Sincere apologies for the false positive alerts. We definitely want to get your system on track. Please contact Notion support for additional assistance. You are welcome to send an email to support@getnotion.com or call 877-668-4660. Thank you! Jamie @ Notion

Simple and Quick

Not sure what the last several reviews had issues with as mine was as simple as it could get. Downloaded the app, followed the instructions and had multiple sensors up and running within 10-15 minutes. Tested all of the sensors and updates are working perfectly through my phone as well.

Laxplayer25

6 years ago

1984

Not sure what type of big brother device this is, but after repeatedly receiving error to recognize sensor, decided to pony up the extra 34$ discount offered by hippo to activate this thing and move on with life.

Stakedriver

6 years ago

Hippo

Received this from my new insurance to gain discounts. Didn’t even make it past creating my password and the app said “error bad credentials”..... not sure how I’m going to gain discounts if I can’t even get in the app to set up the system. Not impressed.....

Annoyed Texas customer

6 years ago

It’s all working now

After opening a ticket to support, it all works now. I’m a happy camper now.

Red4G63

6 years ago

2 stars for partial functionality

Installed a sensor on Garage shutter, the app notifies when it opens BUT doesn’t send notification when it is closed? You have to go into the app to check it. Now think about this, you got your open notification and you drive down half a mile and to check that you closed the shutter you need to open the app and confirm?
Hi Devs, fixing this will make this app more useful I hope you will provide an update.

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Shax1982

6 years ago

Response from developer

Hi there! Thanks for your comment. This is a feature that our team intends to release with future versions of the app. In the meantime you can take advantage of our integration with IFTTT to set up an applett that alerts you via text message if any of your doors close. Feel free to reach out to our support team at support@getnotion.com if you'd like assistance setting that up at all. Cheers, Julian @ Notion Support