WiFi connection error
I recently purchased a new modem router combo and it is working fine. Notion bridge gives error message “notion web service domain 500 “ unable to connect to the bridge properly.
Not working, bad connections, not reliable, useless pieces of plastic
First, i was very pleased to receive it from my insurance Hippo...
But after hours and many attempts to set up correctly this promising system, having to reset it many times, i’m totally disappointed by this gadget, not sync properly, failed to connect, i moved the bridge and sensors many times from one location to another and followed their instructions, still not working.
If a system fails while you’re installing it. How can i be sure this thing will alert me and work when i will need it to perform ???
I contacted their customer service hours ago, still waiting for an answer... I’m not a newbie with this kind of systems, i already have NEST and CANARY which work well.
NOTION really needs to come up with something serious... For me, this thing is going back into the box and hopefully will be recycled... Useless.
But after hours and many attempts to set up correctly this promising system, having to reset it many times, i’m totally disappointed by this gadget, not sync properly, failed to connect, i moved the bridge and sensors many times from one location to another and followed their instructions, still not working.
If a system fails while you’re installing it. How can i be sure this thing will alert me and work when i will need it to perform ???
I contacted their customer service hours ago, still waiting for an answer... I’m not a newbie with this kind of systems, i already have NEST and CANARY which work well.
NOTION really needs to come up with something serious... For me, this thing is going back into the box and hopefully will be recycled... Useless.
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Response from developer
Hi Ugo, Thanks for your review. I'm sorry to hear that you haven't had a great experience with your Notion system, and I'm sorry that it's taken us a while to respond to your support request. We were able to catch up with our ticket queue after the Christmas holiday. If you still would like assistance setting up your Notion system, please reach out again and we'll do our best to get you up to speed. Otherwise if you were able to set up your system, I'd love to take a look at things to make sure that they are reporting correctly. I understand the concern over the reliability, and I want to make sure you're 100% comfortable with your system. Best, Julian @ Notion Support
Forced to use this, one star
My insurance company is forcing us to use this in order to keep discounts on our coverage. Even though I have smartthings with water sensors, thermostat, locks and, 7 smoke/co interconnected sensor alarms, a complete cellular monitored security and fire system.
Will not give a positive review on something that I am forced to use....
Will not give a positive review on something that I am forced to use....
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Too much trouble
My husband downloaded this app, bought the sensors and he’s the only one who can see and use the app. He’s invited me 3x and I’ve downloaded the app followed the instructions and I still am unable to join his account or use the app. I’ve reset the password, created a new account, tried using a different email, deleted and reinstalled the app - you name it and I’ve tried it. So don’t waste your time or money on this unless you’re single and don’t want a joint account
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Great product
Great product and does what it promises. Soon they told me they will have IFTTT functionality, looking forward to that.
Annie Miller
Love Notion! Great and inexpensive system for a piece of mind! Very user friendly, (even for less techno savvy people). Simple to set up and very easy to navigate. Have, and will continue to recommend to everyone: home, apartment, business, storage unit, dorm room...
Doesnt work anymore
The application used to work. Now i just get the front page.
Great overall with easy setup
Does what it’s expected to do with an exceptionally easy setup.
