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Love it! Could be SO much better though!
The app is great! And really convenient! However ; it is annoying when it can’t just start recording a drive / mileage , and you have to open the app and have it running which kills phone battery life and makes phone slower.
Other than that, the issue that I have is the ease of recording/reviewing/submitting any expenses — there’s definitely an easier way for this that wouldn’t involve having to submit the transactions on page “x” and then having the transaction screen refresh to the VERY beginning when you’re working on submitting the transactions. It adds unnecessary time and hassle — I’m sure many haven’t submitted the transactions because of that BUT the app is great, great concept, and offers some nice benefits/ features / rewards !Show lessDeveloper Response
Hi, Sorry to hear adding expenses is not an easy process for you. We'd love to help you out. Please submit a request at https://stride.link/support, so we can help you with this issue. Best, TiffanyAbsurdly Slow!!!
App is great in theory, since it does allow self-employed people to track their various expenses and mileage, and I like that the app has many different categories to neatly organize those expenses. But, the biggest problem with it is that it is ABSURDLY SLOW! In particular, if you ever need to scroll through old expenses to make sure that a specific expense was accounted for, and it’s been more than a week or so (eg., Did I enter the phone bill from 3 months ago?), well, clear your schedule because you’re gonna get the Spinning Wheel of Doom after every 10-12 entries, and you’ll be doing that for a while until you get to the time period that covers the expense you’re looking for. I mean really, really slow. It should be noted that I’m literally using the newest iPhone available in April, 2024, and the OS is fully updated, so it can’t be the iPhone that’s causing the slowness. Other than that, it is a good app, but you better have a lot of patience and free time in order to reliably use it.Show lessJumps the gun
I use this app every day while I work. But sometimes if I open my app and I touch it too quickly or something it turns off my miles and it just goes away so now I cannot take my 150 miles that I've driven for the day and put it towards my Uber because it's gone and I can't find itto just go in and put it in the right folder. Please help.
It logged me out of my account somehow and now I have no January miles which is stupid and crazy. I used to be able to choose whether it's right term Miles or personal and that's gone. I tried to reach out for help and they say go on the app, so you are absolutely no help. I need these miles back for2024. I need to be able to rely on this app. What's happened to it you say I can call for help with that is not trueShow lessDeveloper Response
So sorry to hear you're experiencing issues with the app. Please get in touch with us at http://tinyurl.com/stridehealthsupport so we may help you with this issue. Thank you.